When I go to download photoshop it just takes me to the creative cloud.

I just got Adobe Creative cloud, and supposedly downloaded photoshop, but it is nowhere to be found. I have lightroom, but cannot find photo shop on my computer and when I press the download button it takes me to the creative cloud application. I paid for photoshop and lightroom adn I only have one, but maybe I'm just confused.

Creative cloud does not normally just download the applications but also installs them.
Did you check to see if a [Ps] tile appears in your Start screen?
Do you have a folder C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit) with Photoshop.exe in it?
Personally, with Windows 8 I prefer to add a Start Menu back in via a NICE piece of freeware called ClassicShell.  It's harder to lose things with a well-organized Start menu...
-Noel

Similar Messages

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    Well thank u Psibertech, but unfortunately the link is not helping... i'm not getting any Unkown server error - ( having already tried it, i would avoid using the chat since it can be really slow and can become a time consuming headache...)
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    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
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    Mylenium

  • I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinsta

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    Have you already used the Cleaner Tool?
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • If i have deleted my local files, how can i download all my files at once from the creative cloud server?

    Hi,
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    I can see all my files on the cloud server but can't figure out why it has dumped all my local files in the trash.
    Thanks!

    Just to add that, I had exactly the same issue this morning, so it is certainly a more widespread problem rather than an isolated case.
    For Adobe's benefit, here's a summary of what happened for me:
    All cloud files automatically moved to trash on turning my computer on and auto syncing. All folders remained, but empty.
    Files still existed online through the browser, in the Files section and had not been put into Archive.
    When I got home to my personal Mac, the exact same situation happened as above. Though I made sure to do a backup before connecting to wifi and allowing it to sync!
    Tried signing out and deleting the Creative Cloud files folder, then signing in again, hoping it would re-sync and create all my files again to match what was online, but it just created the directory of empty folders again.
    Was on a call with support for an hour which was painful, with them taking control of my screen but having no idea what to do to fix it.
    As with you guys, I'd like to download all my files again (not including Archive), but as a batch and not one by one online! Hopefully the sync will fix and download the lot again automatically.
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  • Is PhotoShop Elements available as part of the Creative Cloud subscription?

    I currently have a Creative Cloud for teams monthly subscription, but I'd like to get Photoshop Elements.  Do I need to purchase that separately, or am I able to download it as part of my subscription?

    Hi,
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    Explore Adobe desktop apps | Adobe Creative Cloud
    Regards,
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  • Photoshop Browse in Bridge option opens the Creative Cloud window and not Bridge

    Hi,
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    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
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    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
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    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Can I download photoshop for one fixed price away from creative cloud? If so can you link it?

    I don't want to have to have a creative cloud plan,  just want to buy photoshop CS6 once with nothing else but I can't seem to find it!

    Creative Suite 6
    Be sure edit your shopping cart for the right platform. (Windows or Mac)
    Gene

  • Just wanted to try the creative cloud- BUT keep getting a circle of problems- unable to use at all

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    Hi, I have downloaded Photoshop etc with good success a couple of months ago. I now want to download inDesign and can't get the Adobe Application Manager to load.  I have a Macbook Pro with 16 gig of memory and 250 gig space on my hard drive. 
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  • I just learned after purchasing the Creative Cloud that my OS is not supported by the Cloud.

    Can I download a program to my Windows Vista system to use my purchase or do I have to break down and go buy a new laptop?
    ty
    Spamandrice1

    Vista is not a supported OS under Creative Cloud anymore.
    Here is a link to an Adobe discussion on a POSSIBLE workaround I've been working on.   http://forums.adobe.com/thread/1453104
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  • I am unable to download from the App Store or the iTunes Store.  When I get to download button, it just reverts back to the beginning.

    I am unable to download from either the App Store or the iTunes Store.  When I get to the download button - it reverts back to the beginning.  All my settings are good.  There is no error message.  Does anyone have any ideas?  (I also tried shutting down) Thanks, in advance.

    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Photoshop CC unexpectedly terminates just after startup. Other Creative cloud applications starts normally. Any sugggestions?

    Photoshop CCunexpectedly just after startup. Other Creative cloud applications starts normally. I am running Windows 7 64 bit, GForce GTX670. Any sugggestions?
    I've tried re installing photoshop, tablet drivers, adobe cloude, and graphic drivers. I get no error messages and when I open a file in photoshop, i can see the picture for about 3 seconds, before the program terminates, I can't find any start up log either.ava
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    Thank you.

    Sign in, activation, or connection errors | CC, CS6, CS5.5
    Mylenium

  • The Creative Cloud Desktop App won't download

    I have the Adobe Application Manager which is where I 'installed' my programs (only Illustrator and Photoshop) at this stage. I want the 'creative cloud desktop app' as I need to access fonts to use in Illustrator. When I click on the link where I download it, it just takes me to the Application Manager again. Is creative cloud meant to be one of the apps in the application manager? Have tried to troubleshoot but cannot figure it out

    Donnacally123 for information on how to open Illustrator CC after it is installed please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
    If you have any additional questions regarding the installation process then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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