When I go to itunes, my device is there, but when I click on it I get a white screen. Help?
When I go to itunes, my device is there, but when I click on it I get a white screen. Help?
Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
( or the link in the above for XP)
Similar Messages
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i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
my phone goes in to recovery mode and flash logo connect to itune, when i connect to itune the msg disply update software and i click that than dwnld software to itune, when software dwnld and installing to my phone after sometime msg disply "errore no. 21" and software not install to my phone
From TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
how do you get your old scores on your games when you transfer the games between devices ive signed into game center and my scores are there but when I open the games Im at 0 again
Did you do this?
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
I have all my songs in my iTunes library on the computer, but when I press the button to sync it, it doesn't put the songs on my iPhone. I have songs from my iPod on here too. How do I get it to put the songs on my iPhone?
Have you selected the music to sync?
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i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes -
I have downloaded my music off of my phone to my iTunes account on my computer, but when i download music on my laptop it doesn't load to my phone? How do i do it?
Have you selected the music to sync?
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I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!
Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution? -
Something has changed on my iPod. When I sync it now it scrambles music between playlists. So, I will be listening to my jazz playlist when suddenly holiday music from another playlist is there. When I go to iTunes, however, the playlist is as it should be--jazz in the jazz playlist, holiday music in the holiday music playlist. I have two iPods--one is syncing properly while the older one is not. Any thoughts?
You are currently managing your music manually. You can either sync or manage the music manually, not both. If you want to sync, all the music currently on your phone will be erased and replaced with whatever you decide to sync to it.
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Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one. Thank you.
iTunes Match is a subscription system that allows you to upload your own music (e.g. coped from CDs) to the cloud so that it shows (in the cloud) on your devices and computers without having to sync/copy it.
Automatic downloads allows to, for example, buy an app on your computer's iTunes and have it automatically download on your phone without having to connect and sync it or go to the Purchased tab in the App Store app on your download and download it yourself - but doing that, going to the Purchased tab and redownloading an app, should get it associated.
But no, I'm not aware of any problems that not having it associated causes. -
Itunes 10.6.3 available, but whenI hit the download button,nothing happens
itunes 10.6.3 available, but when I hit the download button,nothing happens
There's a couple of things you can try with that one.
(1) You could try doing the update using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple website:
http://www.apple.com/itunes/download/
(2) You could try doing a "Run as Administrator" with your Apple Software Update.
Quit Apple Software Update first if you've got it open.
In Computer (or My Computer, on XP) open your C Drive or whichever drive you have your program files installed on.
If you've got a 32-bit Windows, open the "Program files" folder.
If you've got a 64-bit Windows, open the "Program files (x86)" folder.
Open the "Apple Software Update" folder.
Right-click on the "SoftwareUpdate.exe" file and select "Run as Administrator", as per the following screenshot:
Does ASU show you the iTunes update now? -
hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
I bought an iPod nano and Itunes does recognize the iPod but when I try to sync it will not let me. What now?
How do you know it will not let you? Are you getting an error message? What is the error message?
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though my system is authorised with itunes to play purchased apps,but when i sync my phone with the system for installation of apps it says your system is no longer authorised....then how do i install my purchased apps?
Hello swethachavali,
Thanks for using Apple Support Communities.
Make sure that you are authorizing your computer with the same Apple ID that you used to purchase those apps. Please review the following article for more information:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Take care,
Alex H. -
I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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