When I go to itunes store, some of my screen is blacked out. How do I get the screen to be readable?

When I go to itunes store, most of my screen is nearly blackened out. The advertised albums show up okay, but I can't read anything else on the screen. Is there a simple solution to this without doing a phone call with itunes?

With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything

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I rented a movie on my iPad that stopped downloading in the videos app and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet

HT1473 I have 2 computers, one in the US and one in Canada. My US computer has about 3000 songs from both iTunes and CDs. When I sync my iPhone only the iTunes music is synced to my Canadian computer. How do I get the balance of music synced from the phon

I have 2 computers, one in the US and one in Canada. My US computer has about 3000 songs from both iTunes and CDs which are synced on my phone. When I sync my iPhone in Canada only the iTunes music is synced to my Canadian computer. How do I get the balance of music synced from the phone?

Follow the steps given here
https://discussions.apple.com/docs/DOC-3141

How do I get the screen to refresh when drawing a line larger than the art board

How do I get the screen to refresh properly when drawing a line larger than the art board when the screen scrolls? Everything turns white in CS6, CS5 and CS4.

Existing art - not the new art. The new art just gets a proxy shape - seen in my example as the blue rectangle. The existing art is what gets smeared as you drag past the edge of the screen. If it's anything other than an Ilustrator thing, it's a Mac thing. I've never known it to be any other way other than maybe in the past showing blank white instead of stuttered art on probably 10 different macs over the years.
Take any art that you've ever created. Zoom in so that your art is bigger than your screen (so that there's somewhere to scroll). Rectangle tool (or move, scale, rotate(?) something, or draw a line) Start your rectangle anywhere, drag so that you are at the edge of the screen, causing it to scroll. The existing art will get all effed up. The rectangle you're drawing will draw as you expect it to - that's not the issue.
How does Wade take his videos?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
Please let me know how to get my new order activated.
Thanks
Kevin Bartley
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
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Face hits buttons while I am on a call. How do I get the screen off when I am talking? Thanks

Face hits buttons while I am on a call. How do I get the screen off when I am talking? Obviously new to iPhone!
Thanks

The iPhone has a proximity sensor that will turn the screen off if you hold the phone up to your ear. Don't hold it inches away hold it up close and the screen will go dark, hold it away from your ear and the screen will come alive.

I just got my first ipad. When I turn it on, the screeen briefly flashes on "lock" icon on the screen, then nothing happens and the screen goes black. how do I get started?????

I just got my first ipad. When I turn it on, it briefly shows a start up screen with a "lock" icon then goes black. how to i get started????

I resently purchased an ipad and i think i could help. Does it look like a plug and itunes? Thats what came up on mine. Try pluging it into your laptop and go on itunes. They say the new ipad with ios5, you dont need your computer, then i cant help you there. But go to an apple store they are very helpful. They helped me recently and they are very nice. They could help anyone, from old people, to youngsters like myself. I hope i helped you. I tried my best :)......keep in mind, im only 12
P.s. i purchased my ipad before ios 5

HT1725 I purchased an album and it downloaded. However, one song on the album has only half the song. I've tried to "download" the "available downloads", but the darn itunes states that it's already been downloaded. How do I get the rest of the song?

I purchased Alanis Morisette new album. All the songs have downloaded, or so it said. While listening to the album, only half of "celebrity" downloaded. I've checked the "available downloads" section and it says that all have been downloaded.
How do I get the rest of the song to download? I've read the support page about wifi issues, blah blah blah. Not the issue.
Thanks for any help.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT203167 I buy the product for game via iTune Store, but error sign always comes up. However, I still get the bills for what I did not get.

I do not know why iTune Store mail me the receipts since the error sign always pop up every time when I try to buy the stuffs for the game. Please take check out for me. Thank you.

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

HT3702 I have 14 pending transactions on my card from iTunes all of them for $8.96!! How to I get the pending transactions to be cancelled this is a total of $125.44 which is outrageous!!!

I need a letter with the following information sent toy bank on order go me to get my money back on my card!! The bank also needs a statement saying it is ok to return the funds back on to the card!!!
<Personal Information Edited by Host>

We are fellow users here on these user-to-user public forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your credit card number from your post (it's not a good idea to post personal info, especially credit card numbers, on public forums).
You've checked the purchase history on your account : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you haven't made the purchases, and nobody else has access to your account or devices and may have made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get the older version of itunes back? I really hate this new one., How can I get the older version of itunes back? I really hate this new one.

I'm having a lot of trouble with this new version of itunes. I never had problems before. Is there a way to get the older version of itunes back so I can be happy once again?

Hi Devorah,
What is it that you are having issues with?
Did you know that you can display the same sidebar you were used to seeing on the old iTunes by clicking on "View" at the top, and then clicking on "Show Sidebar"?
The Songs tab provdes your list of songs that can have the same columns you had on the old Music tab, and you can sort them by any of the categories you have selected for columns.
It may just take a little getting used to. Not sure if you noticed, but the downloading of songs and other purchases is now lightening-fast. That particular trade-off is worth learning some new ways of navigating around. And finding that there are ways to bring back the "look" of the old iTunes was also helpful for me.
Are there particular things which are causing you grief?
Cheers,
GB

My itunes music is showing shaded out when I connect my ipod and is not showing in my library. How do I get the music from my ipod into my library. It won't sync

Mu ipod contains my itunes music library but when i connect it to my laptop the music only shows shaded out on my ipod and does not appear in my itunes libary on line. My iphone only has my playlist in it and as my libabry is only on my ipod it doesn;t allow me to import to my iphone

Hello rhys139,
It sounds like you are trying to transfer music from your iPod to your computer. I found an article with information on transferring media from your iPod to your computer:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

I want to take a voice memo off my iPhone, put it into iTunes Library and convert it to an .mp3. How do I get the voice memos from my phone? I can't seem to move them out of the Devices folder, no matter how much I try to copy and paste or drag and drop

I want to take a voice memo off my iPhone, turn it into and .mp3, and email it. My iPhone shows up under "Devices" in my iTunes but doesn't allow me to move the voice memo files I see sitting there into my Library no matter how much copying and pasting or dragging and dropping I try to do.
Also, I need to convert the file to an .mp3.
How come no voice memo files show up when I go into my iPhone via My Computer? All it shows are the videos and pictures in the DCIM folder, but not the voice memos. Is there another way to access the voice memos other than through iTunes?

Email it to yourself, then save the file and then see if you can convert it to MP3.

HELP! I wanted to sync with Wi-Fi with iTunes. Then all my apps were deleted! How can I get the Backup from my iCloud now?

As already described I started a WiFi Sync with iTunes. In about 3 seconds all apps were deleted. So all apps that were installed. Some apps waited for download. They are still on...
Now how can I backup to before the sync. The newest datas are in iCloud, maybe that will help! Otherwise I would also try to get it from iTunes. How is that possible?
I really hope someone can help me!

I would check and see if the apps are still in iTunes on your computer and sync with the computer again. Just because we now have WiFi sync at our disposal does not mean that you can't sync with the computer again.
If you have a backup on your computer, you can restore from the backup first and sync any apps that are still missing. I think you can only restore from iCloud if you restore your iPad to factory settings using iTunes on the computer anyway. I see no way to restore from iCloud simply by using the device itself. I'm pretty sure that is how you must do it. Perhaps you have to erase all content and settings on the device and then restore with iCloud and I assume that would work as well. I see no setting in iCloud on the iPad that lets you restore from the backup, so you still have to restore to factory settings some way.
So while we are free from the computer in some ways, IMHO - it still handy to be reliant on your computer. I may be missing something - but after watching a couple of videos about restoring from the cloud, that is the way I think it works.

HT1689 I just got the new iPhone and I already had an iTunes account with music on my iPod touch. How do I get the music switched to my iPhone??

What do I do?

Open itunes, connect iphone, select what you want, sync.
Same as you do for your ipod.

When I go to itunes store, some of my screen is blacked out. How do I get the screen to be readable?

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