When I go to "manage my account" and I press the link at the bottom where it says to resend account information to an email address but the email isn't mine so what do I do

When I go to "manage my account" and I press the link at the bottom where it says to resent account information to an email adress but the email isn't mine so what do I do?

are you trying to reset your apple id??
if you can use the email option use the security questions
if you can not use that go to expresslane.apple.com -> go to itunes-> itunes store

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The sound at youtube goes mute automatically and/or when i'm in a flash game and i press a link the sound also mutes. it only happened when i updated firefox :(

the sound mutes, the bar keeps downloading and "playing"
when i go back or pause+play the sound goes back on
when im playing a game i have to open chrome because the sound mutes everytime i click anything on the (flash) game
im considering moving to chrome, im very disapointed with last firefox update, its full of bugs... ;(

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653)

When trying to manually manage my music and videos on itunes its telling me that im already signed up to one itunes library and if i apply these setings it will replace my current itunes library. is this safe and would i be able too retrieve my deleted mu

when trying to manually manage my music and videos on itunes its telling me i am already connected to another itunes library and that if i apply these settings it will delete all of my data and replace it with the current itunes library. will this just delete from the i tunes library or from my i tunes account all together?

Thanks for your reply. I don't keep all of my music in the iTunes' designated music folder. I don't like the way iTunes reorganizes my songs and I keep all my music in my own self organized music folders as I don't use iTunes as my primary media application. Not to mention allot of my files come from all different corners of my computer's hard drive. It would literally take months to go through over 20 gigs of media files to pick out the songs I have in my iPhone library to rebuild an iTunes library. Like i said, I don't even use iTunes other than to transfer files to my iPhone. I thought the purpose of manually managing the files was so you don't have to sync it with the iTunes library but now it won't give my that option without requiring me to delete everything on my phone I worked so hard on.
What I don't understand is logically or technically why iTunes HAS to delete all the content off of my iphone. Who's decision in the Apple's software engineering department was to require the one's iPhone to be erased if someone loses their iTunes library? Its frustrating because it makes no sense and I feel as if the software is punishing me for reasons I don't understand by threatening to delete all my content off my phone. Is there absolutely no way to transfer my music to my iPhone without deleting everything currently on and completely rebuilding my music library from scratch?

HT201441 hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

Then there's nothing you can do. Only the previous owner can help you. They must either provide the ID and password, or erase the phone and remove it from their account as explained in the article you were reading. There's no way around this.

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

What kind of use do you make of your MBP? A lot of photo or video? If so, you may be storing a lot of large files. Look at Finder and see what the file system looks like. Do you have large libraries of data files associated with applications?
You may want to think about an external hard drive to use for backups and data storage, you can point applications to the external drive as the default storage location.
A good source of external drives at a reasonable price is the Mac specialist, OWC, http://www.macsales.com
I bought their Mercury Elite Pro 2 TB dirve last September and set it up to use part for Time Machine backup and part for other work space. Setup with Disk utility into two partitions is very quick and easy. Just remember to format as Extended Journaled with GUID partition table. Setting the partition sizes is by using a braphical image on screen in DU so it is like falling off a log, so easy.

When I turn on my iPad the grey 'brightness slider' is in the centre of the screen and I can't get rid of it. I've tried switching on / off 'auto-brightness' in 'settings' but it won't go away. What am I doing wrong? Any advice gratefully received.

When I turn on my iPad the grey 'brightness slider' is in the centre of the screen and I can't get rid of it. I've tried switching on / off 'auto-brightness' in 'settings' but it won't go away. What am I doing wrong? Any advice gratefully received.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

Apple is more likely to see your comments if you send feedback via:
http://www.apple.com/feedback/itunesapp.html
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

HT201412 My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link.

What tool can I insert in tool box to undo last stroke and return to where I previously left off, e.g., when I am writing an e=mail and part of the message is deleted--so I don't have to re-write the whole message again?

what tool can I insert in tool box to undo last stroke and return to where I previously left off, e.g., when I am writing an e=mail and part of the message is deleted--so I don't have to re-write the whole message again?

Firefox doesn't do email, it's a web browser.
If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
[http://forums.mozillazine.org/viewforum.php?f=39]

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

Hi, I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mail are not receiving. Mail queue showing Connection refused error. Please help me

I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mails are not receiving. Mail queue showing Connection refused error. Please help me
Thanks
GIRI

Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

When I upload an app, it asks for my password, then says it's incorrect. When I reset it (after 3 tries) and put in the new one, it still says it is incorrect.

When I upload an app, it asks for my password, then says it's incorrect. When I reset it (after 3 tries) and put in the new one, it still says it is incorrect. What am I doing wrong?

I assume that you meant that you reset the password three times. Did you receive any verification that the new password was accepted?
Sign out of you account, restart the iPad and sign in again. Settings>Store>Apple ID - tap the ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in again.

When I go to "manage my account" and I press the link at the bottom where it says to resend account information to an email address but the email isn't mine so what do I do

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