When I go to my folders in the doc, the fan feature is not there. It stays in grid. I can click list. Once in list (and list only), the fan option returns. However when I click it, it just goes to automatic. My folders just have 3 items or less in them.

When I go to my folders in the doc, the fan feature is not there. I stays in grid. I can click list. Once in list (and list only), the fan option has returned. However when I click it, it just goes to automatic. My folders just have 3 items in them. How do I correct this? Quick note...when my son logs into his user account, the fan feature pops right up and works fine. Thanks!

Is the Dock on the bottom or the side? Fan is not an option with it on the side.

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Hi. I have a website that uses Virtuemart and the 'add to cart' feature will not work in Firefox but will in IE. I am running XP and 'Accept all cookies' is enabled. HELP, PLEASE... Thankyou

I am testing our website :www.winningsportstips.com and we have Virtuemart installed and the site will not allow me to select 'add to cart' feature. However if I open the website in Internet Explorer, the feature is available and it functions correctly. I am running XP and have 'accept all cookies' enabled in settings.
Can you give me any clues? Thanks , Vern Nowland

Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
http://forums.mozillazine.org/viewforum.php?f=25 <br />
You'll need to register and login to be able to post in that forum.

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password pro

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password protecting the document?

Is there a setting that needs to be set to allow the annotation features? I set password protection to open and then password for editing and set it to Any except page extraction, but it still did not give the annotation option

I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

When I have a pdf file open, I used to be able to click on "Bookmarks" tab on left side and allow me to click on each individual page and delete if I needed to. Now when I click on the Bookmarks tab, that section is empty. How can I get it to show each

when I have a pdf file open, I used to be able to click on "Bookmarks" tab on left side and allow me to click on each individual page and delete if I needed to. Now when I click on the Bookmarks tab, that section is empty. How can I get it to show each page again?

Hi chrismarks1,
I think you may be confusing bookmarks with thumbnails. If you click the Page Thumbnails icon (the one above the Bookmarks icon), then you can delete a page by clicking its thumbnail, and clicking the Delete Pages icon (the trashcan icon). Just make sure that you're viewing the PDF file in Acrobat (rather than Acrobat Reader), as you can't delete pages from Reader.
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I forgot my ipad passcode. I tried to restore ipad using the recovery mode option. However when I try this iTunes askes me to turn off the "find my ipad" option (which of course I cannot do as I cannot open the ipad).

I forgot my ipad passcode. I tried:
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2. to restore ipad using the recovery mode option. However when I try this iTunes askes me to turn off the "find my ipad" cloud option (which of course I cannot do as I cannot open the ipad).
3. to remotely erase my ipad, but as it is locked down it does not seem to be connecting to the internet and hence cannot seen through my "find my ipad".
I am completely stuck! Any suggestions please?!?!?

I forgot my ipad passcode. I tried:
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2. to restore ipad using the recovery mode option. However when I try this iTunes askes me to turn off the "find my ipad" cloud option (which of course I cannot do as I cannot open the ipad).
3. to remotely erase my ipad, but as it is locked down it does not seem to be connecting to the internet and hence cannot seen through my "find my ipad".
I am completely stuck! Any suggestions please?!?!?

I closed apps following the "swipe up" method and it appeared all were closed. However, when I checked in "Apps" it indicated 13 more apps were still open. How do I close them?

I closed apps following the "swipe up" method and it appeared all were closed. However, when I checked in "Apps" it indicated 13 more apps were still open. How do I close them?

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
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Shikha

I am trying to set my background setting to change when ever I log in, I clicked on both 'change picture' and 'random order' boxes as my settings, but when ever I log in it has the same background as before. Does any body know how to fix this?

am trying to set my background setting to change when ever I log in, I clicked on both 'change picture' and 'random order' boxes as my settings, but when ever I log in it has the same background as before. Does any body know how to fix this?

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
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My aunt recently upgraded her software to ios 6 and lost all of her contacts. However, when I updated my software this did NOT happen. She hasn't backed up to iCloud, so does anyone know of a way to restore her contacts without the iCloud?

Her contacts would be wherever she put them
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I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other documents fine, just no the ones

I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other pdf documents fine, just not the ones from the IRS. Any ideas?

Version 4 is oh so old.
The IRS and many other providers of forms are using products like LIveCycle which require at least version 7.05.
Saving, Filling, and Printing PDF Files
We use Adobe Acrobat PDF files as a means to electronically provide forms & publications. You will need to have the Adobe Reader software installed to access them (available FREE from the Adobe Reader download page on Adobe's Web site). We recommend using the most recent version of Adobe Reader.

I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.

I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.

I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Hi i have a macbook pro and when i changed the hard drive the screen wasn't as it was supposed to be which is it had a green colour on it's side.what can i do to fix it and what is the reason for it?

hi i have a macbook pro and when i changed the hard drive the screen wasn't as it was supposed to be it was green on it's side and blurred.what can i do to fix it and what is the reason?

either something got damaged when you installed the hard drive or you need to perform a pram reset (other possibilites could have occured, these are the ones I think)
PRAM http://support.apple.com/kb/ht1379

My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progressbar do not start

My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progress in the bar did not start yet after 5 hours. Some one please hep me.

I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

Apple is more likely to see your comments if you send feedback via:
http://www.apple.com/feedback/itunesapp.html
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

When I go to my folders in the doc, the fan feature is not there. It stays in grid. I can click list. Once in list (and list only), the fan option returns. However when I click it, it just goes to automatic. My folders just have 3 items or less in them.

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