When I go to my iTunes Store and download something, for some reason it's not letting me download app it's saying there's a billing issue, when I correct it, it's says contact iTunes/ support can someone please help me, I really want too listen to paying
When I go to my iTunes Store and download something, for some reason it's not letting me download app it's saying there's a billing issue, when I correct it, it's says contact iTunes/ support can someone please help me, I really want too listen to paying
You need to do as provided - contact iTunes Store support.
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....
Connect it to iTunes on a computer and update it from there.
(73609) -
Hello. I am in need of some help please. I miss and remove all music off mt ipad mini. now it won't sync or re-sync. Can someone please help me. I was also sent a message saying there was a error. Help Please
Okay, doing my best to ignore the EXTREMELY annoying font you chose to use.
Is there a reason why you did not create a backup of your media and other important files before switching from Vista?
It is the users responsibility to back up their media, it is NOT Apple's responsibility.
When you purchase CD's or DVD's, if you lose them, you repurchase them. Same deal with digital media.
If you have a backup of your media, simply copy the files from the backup to your computer.
If you still have access to your old computer, simply copy the files from it to your new computer. -
The picture app won't open and when it does it's just a black screen. I have pictures saved buy I can't view them. Please help.
Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
Web links to the user guide came with the iPhone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
You can also download it as a free iBook. -
I'm using a macbook pro and its fairly new and when i put my email address into app store i forgot a letter and now i cannot download updates, help?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!
Try:
iOS: If you can't back up or restore from a backup in iTunes -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me
Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
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When attempting to start iTunes, I get the following: "The iTunes library file cannot be saved. An unknown error occurred (-50)." Can someone please help me get this fixed?
Same problem here since latest update. As usual poor support from Apple with no answer or fix for this bug.
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windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.
Download and install the latest iTunes. Once you satisfy that requirement the warning will go away.
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I am having problems transferring my downloaded purchased from my iPhone even after following instructions! Can someone please help!!!??
Hey CrystalKean,
Thanks for the question. If you have purchased content on your iPhone that has not yet been transferred to your computer, see the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, you can download previous purchases from the iTunes Store with the steps outlined in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
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