When I go to open Firefox, my computer goes to a blue screen, and says my computer is shutting down because of a potential risk, do you have any way I can solve this?

So just like I said, when i go to open firefox, the screen goes blue, and says that my computer is at risk. This is the only problem it happens to, I have tried uninstalling and re stalling the program and nothing seems to work. I really like firefox, and the features it has. If you could please help me with this problem

That seems very suspicious. Two suggestions.
First, try Firefox's Safe Mode. This will let you work around problems with add-ons and perhaps help you identify things to remove so that Firefox goes back to normal.
I recommend making a backup of your Firefox settings before starting in Safe Mode. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that work? If so, you may need to disable your add-ons and just bring the most essential ones back to life until you discover the problem one.
Second thought: malware. You could supplement your usual security scans with these:
Malwarebytes Anti-malware : http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware : http://www.superantispyware.com/
HouseCall : http://housecall.trendmicro.com/
Hope this helps.

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I guess the problem come from me or I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?

I guess the problem come from me but I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?
One more thing. I just update my iphone that my boss gave to me but it seems to be like it giving me some trouble. My iphone was updated not too long and was successful. I try to lock into it and it telling me emergency call. I plug it to my itune and it telling me that the sim card is not valid or supported. So I inserted my sim card that I usually use to call and it still saying the same. Please help me get into it.

And as far as paying for phone support, here are a few tips:
If you call your carrier first and then they route you to Apple, you usually don't have to pay for phone support.
If you are talking to Apple and they ask you to pay a support fee, ask if you can get an exception this time. That usually works once, but they keep track of the times you've been granted such an exception.
If you still end up paying the support fee, that fee only applies if it's not a hardware related issue. In other words, if it can be fixed by just talking over the phone and following Apple's instructions, then the fee applies. But if your device is deemed to have a hardware failure that caused the issue, then the fee should not apply, and you can ask for it to be waived after the fact.
This forum is free, and almost all of the technical support articles the Apple tech advisors use are available on this website. Literally 99% of what they can do over the phone is just walking you through the publicly available support articles. In other words, you're paying the fee to have them do your research for you. It's like hiring a research consultant to go look stuff up in the public library so you don't have to. You're capable of doing it; you'd just rather pay someone to do it for you.
It's like Starbucks. You know how to make coffee. Everyone knows how to make coffee. And Starbucks coffee isn't any better than what you could make at home for far less. But you want the convenience. So you're really paying a convenience fee. Milk is more expensive at 7-Eleven than it is at the grocery store... because it's a convenience store.

My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?

My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?

Try cleaning out the phone's port, of pocket fluff and such. Carefully. And check the mains adapter similarly, but less likely.

My cellcom line doesn't work with my iPhone here in Israel, why? Is there any way I can solve this issue?

My cellcom line doesn't work with my iPhone here in Israel, why? Is there any way I can solve this issue?

Please explain.
What does "cellcom line doesn't work with my iPhone" mean?
What are you trying? What is happening?
Where did you buy the iphone?
Any info abnout your issue at all?

When I click to open firefox it just goes to the tool bar and does not open the page

about 2 weeks ago firefox stopped working;- i click to open and it does not open as a page it just sits in the toolbar on the left side

See:
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

My grandson never physically synced his iPod touch with a computer, he only used wifi and he has disabled his iPod by typing in the wrong password. Is there any way we can resolve this

Can a disabled iPod touch that was never associated with a pc other than by wifi be reactivated

Place the iOS device in Recovery Mode and then connect to your (really any) computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

When I refresh a page, a popup comes asking my confirmation because firefox will need repeat an action, so is there any way I can disable this?

Every time I refresh a page, a popup:
"To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier."
...appears.
Is there any way I can disable this popup?
Thanks for the help :)

Thanks for the help everyone but I have tried safe mode, disabling addons, etc, it does not fix the problem..
Is there any way to disable this popup in the about:config?

I have a late 2011 macbook pro i want to reinstall os lion 10.7 so when i reboot hold down options key click on recovery hd then in the os x utilities screen it says reinstall mac os x is there any way i can save this download so i can burn to dvd

i have a late 2011 macbook pro i want to reinstall os lion 10.7 so when i reboot hold down options key click on recovery hd then in the os x utilities screen it says reinstall mac os x is there any way i can save this download so i can burn to dvd

steve359 wrote:
Sorry ... I read but was unfortunately distracted from your original post. You have a system that came with Lion. The Lion that is on your system is only for your computer and cannot be downloaded from the app store again because you never purchased it officially through the App Store.
Try this for making an external USB/DVD copy of Recovery on an external disk. internet is still required for reinstall, though, I believe: http://support.apple.com/kb/HT4848. But at least you have a separate Recovery Partition if you ever need a fully new and empty internal disk.
Your assumption is incorrect. Although he may not be able to download it from the App store he can download it directly for the Apple servers using the recovery partition on his original drive.
All you have to do is start the install routine and then point the install to an external hard drive. Once the download is finished the computer will reboot to start the install. At that reboot disconnect the external drive so the install can not start. Boot the computer back into the OS on the internal hard drive, which is what will happen automatically once the external drive is disconnected. Then connect the external and copy the files from it that were downloaded. Right click on that downloaded package file and select Show contents. In the contents of that package is a file called InstallESD.DMG. Copy that file out of the package and burn it down to a DVD or USB thumb drive and you now have the Full Lion Installer. I have several of them laying around on different hard drives and 2 USB thumb drives which I have used to reinstall Lion on my 15" MBP.
Sorry OP I should of just typed this out in my first post.

I have music in the cloud but only plays one at a time, anyone have any idea how to solve this please?

I have music in the cloud but only plays one at a time, anyone have any idea how to solve this please?

- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
You may have t opurchase one. Some only do a limited number of transfers without paying.
- Make a backup of yur iPod by connecting the iPod to the computer and right clicking on the iPod under devices in iTunes and selecing Backup.
- Restore the iPod from that backup.

Our Windows PC crashed with all our music on it. There are copies of both purchased (thru iTunes store) and from our own CDs on another HD in a backup file. They are not linked to a Media file. Is there any way I can put this music on my new computer?

Our Windows PC crashed with all our music on it. There are copies of both purchased (thru iTunes store) and from our own CDs on an external HD in a backup file. They are not linked to a Media file. Is there any way I can put this music on my new computer?

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

HT1386 I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?

how new is the Notebook ?
Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB

TS1702 i m in china when go to app stores to download say u need go chinese app store dont allow to u to use uk stores how i can solve this problem

i m in china when go to app stores to download say u need go chinese app store dont allow to u to use uk stores how i can solve this problem

Morning sawirew,
Each type of content on the iTunes Store has different availability based on the country in which you reside.
iTunes Store: Which types of items can I buy in my country?
http://support.apple.com/kb/ts3599
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
Have a nice day,
Mario

I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?

My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?

There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.

HT1310 do you have any programs that can hold the start up manager everytime when I turn on the computer?

Do you have any programs that can hold the start up manager everytime when I turn on the computer?

I am not sure but if they do have the way to do it, I would like to try. But I prefered the easy way ^_^
I do have intel iMac and the version of OS X is 10.9.1 .
Thank you so much

When I go to open Firefox, my computer goes to a blue screen, and says my computer is shutting down because of a potential risk, do you have any way I can solve this?

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