When I go to play a Candy Crush and I want to buy a life or and thing to do with this Game I might get to buy some thing but not all of the thing it say to get the go to the support team at iTunes so can you Help me Please

I don't know how to get a picture on here for you . It's Candy Crush SAGA Game . I had a 3s iPhone and now I have a 4 iPhone and the game worked fine on the 3 s but it dose not work right on the 4 and bout phone are iPhones and I just need to Help me . I hope you can and if not then all I can do is just delete all of my apple ID so I hope you can Help me Please

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

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Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

When I try to install Itunes64setup software in a w vista 64 notebook I get an error message "The application has failed to start because its side-by-side configuration is incorrect." Can you help me ?

When I try to install Itunes64setup software in a w vista 64 notebook I get an error message "The application has failed to start because its side-by-side configuration is incorrect." Can you help me ?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forum.
Regards.

HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Blue, and Mr. Frisky...

I'm trying to make a purchase at itunes, but when I finish asking the card data to the message comes into contact support itunes appears, can you help me?

I'm trying to make a purchase at itunes, but when I finish asking the card data to the message comes into contact support itunes appears, can you help me?

Do exactly what it told you to do.
Contact itunes support

HT1212 My little children Majd enter the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ??

My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???

Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc

HT1725 hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. can you help me please?

dear community,
hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. and it cost about $10. and i just want to buy $4.99
can you help me please?

You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
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- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

In the previous version, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

in the previous version of Number, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

Hi silvano,
If you use a regular pattern when entering values, press enter (return) after entering the last value in a row. That will take you to the first Body Cell of the next row.
Start in Cell B2
1 Tab 2 Tab 3 Enter
4 Tab 5 Tab 6 Enter
7 Tab 8 Tab 9 Enter
Now you are ready to type into B5 .
Another way that some people find easier is to enter one column at a time
Start at B2
1 enter
4 enter
7 enter
etc.
Now start with C2.
Use whatever suits your work flow.
Regards,
Ian.

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

I have a error code A12E1 when i try to make an update of CC. Can you help me please?

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Hi pl racine,
Please check the KB : A12E1 error installing Creative Cloud products | CC
Regards,
Rave

I find the lost documents of page and keynote in icloud but i do not know how put agin in page or in keynote, can you help me please!!Lidia

I lost all my documents update, I read the answier to the same question and I view that my lost document are in iCloud, but i do not know how put again in page and keynote, can you help me please!!!
Lidia

Hi Claire.Adams!
I have an article for you that can help you restore this device from your iCloud backup:
iCloud: Restore your iOS device from iCloud
http://support.apple.com/kb/ph12521
If he needs to reset his password or security questions, I have two articles that can help you with that:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Thanks for using the Apple Support Communities. Have a good one!
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Migrate SOME apps but not all?

Is it possible to use migration assist to migrate SOME Apps but not all of them? If so, how?

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Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?

Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?

Hi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
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HI, i buyed from someone in france a jailbreake iphone4 but now im using it in morroco, it workd only if i put the turbosim, i whould like to use it without the turbosim, can you help me please. Thank you so much

HI, i buyed from someone in france a jailbreake iphone4 but now im using it in morroco, it workd only if i put the turbosim, i whould like to use it without the turbosim, can you help me please. Thank you so much

Sounds like your phone is carrier locked, presumably to a service provider in France. There is no way to use it with another carrier unless you can contact the original carrier and get them to unlock it. Only the carrier it is locked to can authorize an unlock - some will unlock some won't.
As far as using it jailbroken, you will not get support for that here.

When I go to play a Candy Crush and I want to buy a life or and thing to do with this Game I might get to buy some thing but not all of the thing it say to get the go to the support team at iTunes so can you Help me Please

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