When I go to settings and click the button that says reset or restart iPod does everything erase? It also says to connect to my computer.? What do I do

I need help I really want to save my pictures and music

If the iPod says connect to iTunes the iPod has been erased. To get your data back:
- Restore from backup
iOS: How to back up and restore your content
- Maybe a data recovery company
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

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TS1741 Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect today. Tried restarting router. Help please....thanks!

Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT1694 My hotmail access disappeared from my iPad. When I go to settings and click 'mail, contacts, calendars' the page freezes. It doesn't allow me to the account setting. Anyone have suggestions?

My hotmail access disappeared from my iPad. When I go to settings and click 'mail, contacts, calendars' the page freezes. It doesn't allow me to the account setting. Anyone have suggestions?

Your Settings app is crashing. Sometimes, the only way to fix this is by restoring the iOS software but hopefully it will not come to that.
1. Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
2. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new

I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new email address to turn on iCloud Mail. I already have to "me" accounts plus another email address and don't want to create another one. I don't understand why it's asking me to do this on my iPhone but didn't ask on my iMac or MacBook and is there a way around creating another @me.com email address?

Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

HT4623 How can I up date my iPhone, when you go into settings and click on general there should pop up a thing that says update between about and usage it does not have it and I can't update it now

How can I update my iPhone,when I go into settings and click on general something should pop up between usage and about that says up but it does not and my iPhone needs to be updated.

If you don't have the update option on your phone, you will need to update in iTunes on your computer.

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings general about the network tab says unavailable. how can i fix this

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings>general>about the network tab says unavailable. how can i fix this

Can you make and receive calls and texts? If you can, I wouldn't worry about it. If you can't, you may need to call Verizon. However, try this first. The 4S has a Vodafone SIM card in it for foreign travel. Try taking the SIM out and doing the *228 again. Once it activates properly, you should be able to put the SIM back for safe keeping. It's not used in the U.S.

HT4623 When I go into settings and general the option to download ios7 is not there when it then says "checking for updates" and I recieve an error

When I go into settings and general the option to download ios7 is not there when it then says "checking for updates" and I recieve an error

What version of iOS is the device currently running?
In order to update over the air on the device, it must be running iOS5 or higher.

TS1398 My iphone5 ios6 goes on 3g although there is a wifi network available! When i go into settings, and select the network, it connects again! Is it software? Or hardware?

My iphone5 ios6 goes on 3g although there is a wifi network available! When i go into settings, and select the network, it connects again! Is it software? Or hardware?

this was happening with my phone the other night. i just went into the phone to settings > general > reset > reset all settings
You can also try rebooting the router

HT5361 how do I keep the classic look ? I go to mail preferences and click the button but when I launch mail again it is still in the list view which I hate. Anyone know ?

how do I keep the classic look ? I go to mail preferences and click the button but when I launch mail again it is still in the list view which I hate. Anyone know ?

The first thing to try if a setting does not "keep" is a PRAM reset.
http://support.apple.com/kb/ht1379
Change the setting to what you want, then PRAM reset on restart:
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

Did anything happen to the computer? It appears that you are trying to sync to another iTunes library since in that case you can only sync with one iTunes library.

HT4539 I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help

I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help

itunes will only sync with an ios device.
On the other hand, if you have a usb cord for your mp3 player, and you know what FOLDER your itunes music is located in (and for me its located at C:\Users\YOUR NAME HERE\Music\iTunes\iTunes Media )
you can just select that folder and copy it to your mp3 player.
typically when you first plug in something like an mp3 player you get a windows alert asking if you want to view the contents of the device- say yes. copy your itunes folder to the music folder on your mp3 player.

I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help

I just down loaded itones to my computer, then bought a bunch of music. How do I add the songs to my mp3 player. When I go to "file" and then devices the button that says sync isn't availlible to push, so I cant put the music on my mp3??? Help

Which mp3 player? iTunes will only sync with Apple devices.

HT201541 Some sites(like youtube for instance) want me to update Safari but when I go to Software Update under the apple it says there are no updates. What do I do now?

Some sites(like youtube for instance) want me to update Safari but when I go to Software Update under the apple it says there are no updates. What do I do now?

Upgrade the computer’s OS, or switch to a product such as Firefox.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
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When i try to synce my iphone the tab that says "other" says it have 7.0 gb on there when i know i dont.but on my iphone it says 2.5 gb

When i try to synce my iphone the tab that says "other" says it have 7.0 gb on there when i know i dont.but on my iphone it says 2.5 gb

Hi kman1357,
Thanks for your reply. I'm sorry for the confusion. The excerpt provided wasn't meant to address how to remove the "Other" data, but the linked article does have those instructions:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/ts1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes.
If the 'Not enough free space' alert appears, continue to step 5.
Turn off the automatic syncing functions for the iOS device. To do this:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
Restore using iTunes.
If that does not help, due to the nature of your issue you may have more success using another one of Apple's support resources:
http://www.apple.com/support/contact/
Take care,
- Ari

When purchasing an app on the app store you need to type in your security question answers. i forgot mine. i hit the button that says to email me to reset my answers. im not receiving the emails. any ideas what i can do? please help me.

when purchasing an app on the app store you need to answer your security question answers. i do not remember mine. i hit the button that says for them to email me to reset my answers. everytime i do that i never get the email. can somebody help me! please

Probably because the address you provided as a rescue email when setting up your account is not longer valid. Contact Support and ask for account security.

When I go to settings and click the button that says reset or restart iPod does everything erase? It also says to connect to my computer.? What do I do

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