When I go to the options and try to open "content" nothing happens.

I need to change my pop-up settings, and the content tab will not open.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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This is a DUPLICATE request.
:See response in https://support.mozilla.com/questions/893523#answer-271175

HT203433 How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contain the app and try to open it, It doesn't open.

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Howdy Hestersfree,
This can be done through the App Store on the device that you'd like the app installed on.
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
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http://support.apple.com/kb/HT2519
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Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
Here's how:
With Firefox closed, hold down the Shift key while starting Firefox.
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
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OT

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Hi Jenny, I just had to do that, for the 3rd time. It is a pity though when one pays for such expensive software that this happens, specifically when the only Adobe help is to tell you to post your problem on a forum and hope someone can help you. Not good enough and not what I expected when I bought it. I am so disappointed in Adobe.

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Windows XP SP3
Description of problem:
When I launch ITunes store, it launches ok most of the time (works 100% if I don't launch any other applications at the same time). Then I will type something into the search bar. When the results come up, if I click to see an album, iTunes crashes. And I don't get any sort of Itunes error, I actually just get the "Please tell Microsoft about this problem" error.
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ModVer: 6.0.2900.5512
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Try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.
* http://kb.mozillazine.org/Resetting_preferences

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Hi prubright, '''try Firefox Safe Mode''' to see if you can start firefox with that way. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
Try to start Firefox in Safe Mode as follows onWindows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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thank you

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Regards,
Rahul

When I go to the options and try to open "content" nothing happens.

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