When I go to turn on Genius it says my request has temporarily been unable to be processed.
I updated itunes and im not sure why genius does not work. My iphone 4 now does not have genius on it. Can anybody figure this out?
See if anything in this website helps you with your problem. It explains the process very clearly.
Apple ID is Disabled - Apple Club
Similar Messages
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I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?
Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy -
One of my long standing contacts cannot receive texts from me. I can see them from her. We both have iPhones . We have been texting for years.
My outgoing message is sent as iMessage and stays blue. It does not say delivered but it does not say that it has been unable to send.Hello LaurenCheerio,
The following article provides some additional troubleshooting that may be helpful in getting your messaging issues sorted.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen -
Not sure if I am doing this right. This is my first time in the support community.
I imagine what I put in my heading was supposed to go in here.
I want to use Back to my mac. When I try to turn it on, it says "Back to my mac may be slow because more than one device on your network is providing network services. Turn off NAT and DHCP on one of the devices and try again. See the documentation that came with your device for information about turning off network services"
Does anyone know how I do this? I contacted my ISP (Telus in Canada) and they did not know anything (not that they usually do).Why do ISPs insist upon making things so difficult for their customers?
If you cannot get them to understand that you would prefer to use your own router over their piece of cheap junk, perhaps the information in the following will be useful:
http://keithbalomben.wordpress.com/2012/03/29/telus-actiontec-v1000h-hacks-and-i nformation/
Scroll down to DHCP Settings
You will need to log in with proper "technician" credentials. They are provided in the above link as
Username: tech
Password: t3lu5tv
... but these may or may not work. Try it, and if you cannot get anywhere at least now you know what to ask Telus to do in return for your business. -
My husband's new ipad is frozen. We can not slide to unlock or turn it off. A pop-up appears in center of screen that says "this ipad has not been backed up. Backups happen when this ipad is plugged in, locked, and connected to the internet." Can someone tell us what to do. Holding the power buttons down did no good.
Thank youFrozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!
iOS: Troubleshooting FaceTime and iMessage activation
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periodically my iphone sends me a message saying that it has not been backed up to icloud for x number of weeks.it tells me that when an internet connection is connected to should back-up..i have connected it many times and still get the same message every other week..any help/suggestions would be great..is it an app that i need to get?if it is,i dont have it and a suggestion would be great..thnx
Welcome to the Apple Community.
Try restarting the phone and trying again.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.
It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.
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i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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when i log on to itunes it will tell me to review my account and when i do i click continue and it says my session has timed put and i have only been on for 2 seconds
Place the Device into Recovery mode... See Here...
http://support.apple.com/kb/HT1808 -
I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
opening our program after payment when account is active but the dialog box says free trial has expired
Has it ever been shown as fully licensed on this computer? Or has it just been showing a free trial countdown, which you ignored and it has now run out?
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how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
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My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?
1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O.
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