When I got my new iPhone, my music didn't transfer over...
What needs to be done? Any help greatly appreciated...
Thanks, I probably should have been more clear. I'd say about a quarter of my music transferred over, and the rest on my iPod screen is 'greyed out' (i.e., if the song track is in black print, I can touch on it and play it, but if it's in 'grey', it's as though it's not an option).
Similar Messages
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When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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A friend of my daughter's used my mac computer when she got her new iphone to help set it up. Now that I have a new iphone, her apps and all the app store information is stuck on my phone. Her app account keeps showing up when I try to install something new, and I obviously do not have her password. How do I get this off my phone??
Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set! -
When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?
Welcome to the Apple community.
When you delete the old account from the phone, the data is only deleted from that device, it is not deleted from the cloud. As such you will not lose the data off your phone either. -
when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.
You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting? -
My itunes sync stopped working when I got the new iphone. How to fix it?
My Iphone 4 worked great. It synced with my itunes perfectly. I;d buy a song on my computer and moments later it would also show up on my iphone. I thought I configured all the boxes correctly when I got the new iphone but now the wifi sync feature seems to have stopped working. I went back and checked and it appears all the right boxes are checked but still no sync. When I go to wifi sync in settings it says it has to be plugged in, locked and the home comuter available. I tried that and it still wont wifi sync. Not sure what I am doing wrong. Help please.
Stopped working as in it's totally unresponsive?
Try restarting. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears. -
IPhone music lost when I got a new iPhone due to theft
My iPhone was stolen and so I had to buy a new one. I got a new cell # when I purchased the new phone. When I synched the iPhone all of my contact info went to my iPhone byt NONE of my music did. When I check my Id info, it is all correct. Does anyone know how I can get my music? My frustration with the web site is that there is no apparent way to communicate with Apple about this.
ThanksHello Richard. I am sorry to see your having this issue. And I am sorry to see you had an issue with the iPhone.
As stated when you purchase content from iTunes Store it is stored on your PC/Mac. So when you open up iTunes. And you view your Library do you have music? If so the nothing is missing.
If music is there. Then is your issue that the music just will not Sync over? If so we can assist.
If your music is actually gone. We can assist some what. But we can not assist with recovering anything that did not come from the iTunes Store.
Posted below is the link on how to find lost music.
http://www.apple.com/support/itunes/store/lostmusic/
If you can not find it or the link does not help. Fill out the forum on the bottom of that page. And an iTunes Store Support agent will do their best to assist you with this issue. -
How do you transfer phone numbers from a 3gs to a 4s?
PLug your 3gs into iTunes, in the left panel right click on your iPhone and create a backup. After the back up is complete plug your 4s into iTunes, right click on it in the left panel and select restore from backup, select the backup file from your 3gs and that should load everything from your 3gs to your new iphone
http://support.apple.com/kb/HT2109 -
I cracked my screen recently so I went in to the store to get a new one. Everything was going great until I hit the wrong button and now everything is lost. Is there any way I can get a previous iCloud backup on my phone?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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I accidentally changed apple ID's when I got a new iphone.
I deleted my phone number off of my old ID. Will I have any issues with iMessage? Sometimes an iMessage will send off of my phone but it wont say delivered. Then it will eventually say sent as a text message but the person who I was texting said they received it as an iMessage still. Is this because of my multiple apple ID's even though I deleted my phone number off of my old one?
If it's just a text message and not iMessage that is a problem with the service provider. You should take the iPhone back to the store and explain to them what is going on.
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Where are my ringtones that I bought to customize my contacts?
Please disregard. I deselected sync ringtones, synced and then selected ringtones and synced. This was explained in another thread, but I guess I wasn't doing it right.
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When downloading from iCloud to my new iphone my ringtones didn't transfer
i cleared my 4s iphone updated ios 8 software then restored my info from iCloud, but my ringtones are missing,,,why??
You can't store anything on an iPhone SIM. If your contacts are in iCloud, just go to Settings>iCloud on your phone, sign into your account and turn Contacts on. They will then download to your phone.
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i got a new iphone and all they could transfer was my contacts. they said if i go on my computer i can get all my pictuers and music back only if i recently plugged in my privious iphone to itunes, which i did two days earlier. they said it shhoulod be backed up on itunes. how do i get my pictures and music back? helppppp!
Sync the content to the device the same way you always have.
Or maybe it would be a good idea to read the manual and understand the proper way (according to Apple) to use the device. -
I lost ring tones that I bought when I got this new iPhone 4s how do I get them back
tlynnbrit wrote:
No I have notbeen syncing to my computer..I Had just gotten the phone and hadnt had a chance to yet. Sorry..mycomputer is old and slow.
Sorry. Your info is gone.
You chose to set up your iphone from your daughters backup.
The iphone is designed to be synced with your computer regularly. You should have set up syncing from day one.
As you have failed to sync your information, it is gone.
Very sorry. -
HT1766 i got a new iPhone. i need to transfer data from my previous to the new
I got a new iPhone. I need to transfer all of my data from my old to the new. How do I do that?
Read http://support.apple.com/kb/HT2109
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