When I have full connection to both wi fi and my server I am stil unable to access the internet?

I have contacted both 'Sky' and 'Apple'  - Restored my phone and reset to factory settings
Apple feel it may be a software problem but when I am on 3G I am able to access theinternet with no problem
I can stand in the same place with someone who also has an iphone 4, when we both go to settings my phone does not pick up any wi fi connection.
I have been to an Apple store and the phone picks up automatically Apples wi fi I.D.
hELLLLLLLLPPPPPPPP

If it is your home router that you can't connect to try rebooting it. Unplug it for about 15 seconds.

Similar Messages

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    When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet.  The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?

    Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?

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  • UNABLE TO ACCESS THE INTERNET FROM LOCAL PROVIDER ON A SITE-TO-SITE VPN CONNECTION

    Dear All,
    I have a site-to-site connection  from point A to point B. From point B i am unable to access the internet from local internet provider.
    I am trying to ping from 192.168.20.1 the dns 8.8.8.8   but i receive the  message "destination net unreachable".
    When i run "show ip nat translation" i receive nothing.
    The vpn connection is working properly, i can ping the other side 192.168.10/24
    Below is the configuration of the cisco router on point B.
    dot11 syslog
    ip source-route
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     network 192.168.21.0 255.255.255.0
     default-router 192.168.21.254 
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    ip cef
    ip domain name neocleous.ru
    ip inspect name IOS_FIREWALL tcp
    ip inspect name IOS_FIREWALL udp
    ip inspect name IOS_FIREWALL icmp
    ip inspect name IOS_FIREWALL h323
    ip inspect name IOS_FIREWALL http
    ip inspect name IOS_FIREWALL https
    ip inspect name IOS_FIREWALL skinny
    ip inspect name IOS_FIREWALL sip
    no ipv6 cef
    multilink bundle-name authenticated
    vty-async
    isdn switch-type primary-net5
    redundancy
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     hash md5
     authentication pre-share
     group 2
    crypto isakmp policy 10
     encr aes
     authentication pre-share
     group 2
     lifetime 28800
    crypto isakmp policy 50
     encr 3des
     hash md5
     authentication pre-share
     group 2
    crypto isakmp key Pb85heuvMde9Wdac5Qohha7lziIf142u address [ip address]
    crypto isakmp invalid-spi-recovery
    crypto isakmp keepalive 10
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    crypto ipsec transform-set TRANSET2 esp-des esp-md5-hmac 
    crypto ipsec df-bit clear
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     set peer [ip address]
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    interface FastEthernet0/0
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     ip address [PUBLIC IP MAIN PROVIDER] 255.255.255.252
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     ip mtu 1390
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     speed auto
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     crypto ipsec df-bit clear
    interface FastEthernet0/1
     description TO LAN
     no ip address
     load-interval 30
     speed 100
     full-duplex
    interface FastEthernet0/1.1
     description DATA VLAN
     encapsulation dot1Q 20
     ip address 192.168.20.254 255.255.255.0
     ip access-group inside_acl in
     ip nat inside
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     ip virtual-reassembly in
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     encapsulation dot1Q 21
     ip address 192.168.21.254 255.255.255.0
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     no ip address
     encapsulation hdlc
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    interface FastEthernet0/3/0
     no ip address
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     ip virtual-reassembly in
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    ip local pool VPNPool 192.168.23.2 192.168.23.10
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    ip nat inside source list nat_list interface FastEthernet0/3/0 overload
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    ip access-list standard VTY
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    ip access-list extended CryptoACL
     permit ip 192.168.20.0 0.0.0.255 192.168.3.0 0.0.0.255
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     permit ip 192.168.21.0 0.0.0.255 192.168.6.0 0.0.0.255
     permit ip 192.168.21.0 0.0.0.255 192.168.12.0 0.0.0.255
     permit ip 192.168.21.0 0.0.0.255 192.168.2.0 0.0.0.255
     permit ip 192.168.20.0 0.0.0.255 192.168.10.0 0.0.0.255
     permit ip host 192.168.22.1 192.168.5.0 0.0.0.255
     permit ip host 192.168.20.1 192.168.5.0 0.0.0.255
     permit ip host 192.168.22.1 192.168.6.0 0.0.0.255
    ip access-list extended DFBIT_acl
     permit tcp any any
    ip access-list extended inside_acl
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.35
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.39
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.23
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.18
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.55
     permit ip 192.168.20.0 0.0.0.255 host 192.168.10.144
     permit ip 192.168.20.0 0.0.0.255 host 192.168.10.146
     permit ip 192.168.20.0 0.0.0.255 host 192.168.10.141
     permit ip host 192.168.20.253 host 192.168.3.21
     permit ip host 192.168.20.254 host 192.168.3.21
     permit ip 192.168.20.0 0.0.0.255 host 192.168.3.10
     permit ip 192.168.20.0 0.0.0.255 host 192.168.20.254
    ip access-list extended nat_list
     deny   ip host 192.168.20.254 192.168.10.0 0.0.0.255
     deny   ip host 192.168.20.254 192.168.3.0 0.0.0.255
     deny   ip host 192.168.20.1 192.168.3.0 0.0.0.255
     deny   ip host 192.168.20.1 192.168.10.0 0.0.0.255
     deny   ip host 192.168.20.2 192.168.3.0 0.0.0.255
     deny   ip host 192.168.20.2 192.168.10.0 0.0.0.255
     permit ip host 192.168.20.1 any
     permit ip host 192.168.20.2 any
     permit ip host 192.168.20.254 any
    ip access-list extended outside_acl
     permit gre any host [ip address]
     permit esp any host [ip address]
     deny   ip any any
    ip sla 2
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     frequency 180
     timeout 500
    ip sla schedule 2 life forever start-time now
    logging 192.168.3.21
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     match ip address DFBIT_acl
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    route-map ISP2 permit 10
     match ip address nat_list
     match interface FastEthernet0/3/0
    route-map nonat permit 10
     match ip address nonat_acl
    route-map ISP1 permit 10
     match ip address nat_list
     match interface FastEthernet0/0

    You cannot access internet, because all traffic is tunneled for VPN !!!!
    Please see cisco tech documentation and bypass traffic for internet.
    eg.  if lan traffic is going from site a to site b  then through vpn
          else
           lan traffic to internet (any) should be out thorugh the vpn .

  • After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work. How can I get Firefox working again?

    After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

    After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

  • Connected to Wi-Fi network, but unable to access the Internet ipad 2

    Hello,
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    i am having an annoying issue regarding the internet connection..
    where i am living i cannot connect a router so my laptop has a cable connected to it to access internet ... i had to create an ad-hoc ( to make my laptop work as a router)
    ( windows 7 btw)
    now my iphone connect fine and i can browse internet, but when it comes to my ipad it only connects to the wi-fi but when i open the safari , a message pops up saying no internet connection eventhough as i said it's connected to WIFI with full signal !!
    this is really frustrating and i've read many many blogs about this issue but none of them solved my problem and this was my last option is to send u guys askin for help...
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    Try using an explict DNS server, such as
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  • Unable to access the internet on windows xp using bootcamp. I installed the bootcamp drivers ( from snow leopard) but it still doesn't work. I have parallels 6 also installed and IT works fine. I am missing a rtl network adapter-thanksr

    Hi
    I have a new 21 inch imac oct 2011 version. I installed bootcamp and windows xp on my machine and i also installed parallels 6.
    Paralleles works great and i can open any program with it. But bootcamp also works EXCEPT it refuses to give me access to the internet. I installed the bootcamp drivers from my snow leopard disk, it did not make a difference. All the drivers installed but still no internet. I then installed the bootcamp drivers from the gray mac osx disk (#1) but it stopped installing with an error number ( 2753) and it said that the package was damaged.
    I have tried everything; i opened each disk and trieed installing the files separately. Nothing.
    What i see missing in my devices screen in XP is the network adapter.
    I have a router (dlink-dr615) and it is connected by ethernet to my imac. I wonder if THIS might have anything to do with the problem. Any guidance would be much appreciated.
    Thank you

    I'd recommend reposting in the Boot Camp forum, that is where the Boot Camp and Windows gurus hang out.
    Good luck.

  • My iPhone 3gs backed up to the iCloud just fine, but my new iPhone 5 gives me an error and says to turn off airplane mode or use wi-fi.  It is connected to my wi-fi and airplane mode is off.  It can see the internet just fine.  What gives?

    I backed up my iPhone 3GS to iCloud.  Activated my iPhone 5 and restored it from iCloud.  But iPhone 5 will not backup to iCloud, only to my MacBook.  When I try to turn it on on the phone it gives me an error that I must turn on Wi-Fi or turn off Airplane mode.  Wi-Fi is on an the phone is talking to the internet just fine and airplane mode is off, but I still get the error. Is this a known problem?

    You mean take the cover off of the iPhone, to look inside?  I'd recommend against it.  Even with warranty expired, you might qualify for an out-of-warranty service, which for 3GS is $149.
    Other than that, any repair/service options are going to cost money.  You might want to see if a wireless carrier will let you get a new contract & phone.
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  • Why does firefox sometimes just stop talking to the internet and just set there with the connection icon spinning and spinning and not going anywhere, when Thunderbird can still get email and any other program is not having trouble accessing the internet

    sometimes fire fox will start talking again, most of the time it take a reboot to fix it, as it may set there spinning, for hours, and i do not have time to fool with it, and a reboot is a pain

    Hi,
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    Did you installed any windows updated on your Windows 8.1 ?
    A+
    HK.
    Hicham KADIRI | Just Another IT Guy

  • I live in UK but I am on vacation in DR and my iPod touch will not let me access the internet, I am connected to a wi-fi connection. It did work when I arrived

    I can connect to Skype but not facebook, emails or safari. the error message says 'Safari could not open the page because the server stopped responding'.
    can anyone help me?

    - First try resetting the iPod.  Nothing will belost:
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  • ATV2 Connected with HDMI for video and fiber optics for Sound but unable to located the fiber optics option in ATV2

    hello everyone, I currently have my ATV2 connected from HDMI to my TV for Audio&Video but I want to run just my HDMI for Video and my Fiber optics cable for my Sound.  I am unable to locate in the settings where I can change my sound to Fiber optics output.
    Thank you
    Steve

    ok so I figured it out.. I just needed to go into my surround sound and select optical out. 

  • I am having trouble activating my verizon 3g connection i am unable to access the internet currently may that b the issue? i am having trouble activating my verizon 3g connection i am unable to access the internet currently may that b the issue

    RE: having trouble acessing my 3g network.Could my problem b that i have no internet connection to allow access to bring up my cellular account?

    Either take it into your nearest Verizon Store or call Verizon and follow the prompts for technical support. They will walk you through setting it up. 800-922-0204

  • HT4623 I have downloaded and installed IOS6 for my IPad I am now unable to access the internet on IPad any help would be appreciated.

    Having downloaded and installed IOS6 for IPad ,I can no longer access internet on IPad.Any solutions ?

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • My iPhone 4 is connected to the home wifi network, but i'm unable to access the internet

    Please help me! I've tried wifi on off, forget network, and also the reset network settings. It was working fine yesterday..

    I'm having this problem can someone please help?? :/

  • I have connected to Wifi on my ipad, but cannot access the internet

    I am trying to connect my ipad to a wifi network at my work so I can access the internet. It connects to the network fine, but I can't get on the internet. I'm not sure what info you need in order to help me, so please let me know, and I will provide you with what I can! Thanks.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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