When I hit the Itunes Store, the loading bar starts, but then doesn't show anything i could purchase. What should i do?

My Itunes store on my computer isn't working. It will start loading but then stop and return to the apple sign at the top and then have the itunes sign at the bottem. I need to fix my account!

Again, please tell us what operating system your computer is running - the model number of the computer does not tell us anything other than it's not a Mac - and the version of iTunes which can find under the Help menu -> About iTunes.
As to posting a screen shot, if you wish to do so, reply to a message, click the "camera" icon in the reply toolbar, and select the image you wish to post.
Regards.

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HT2292 Can Access downloaded songs but signing in to iTunes Store makes loading bar scroll but no entry and times out after awhile :)

P.C. can't Access itunes store when logging in. Yet can open up and play dowloaded songs and previous converted C.D.s. Running Windows 7 home O.S.Also iPhone 4 is not recognised when connected to iTunes. Have Unistalled and Reinstalled iTunes a number of times and does not resolve the issues.uninstalled USB drivers and reinstalled still does not work

I am running iTunes on Windows Vista. Can access Store, cannot buy. Same connection timed out error. Tried everything Apple suggested including router reset, router bypass, firewall exception, dns flush, what have you...doesnt work. Guess going to try early in the AM...IDEAS?????

I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"

COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"

Hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
Did you reformat and reinstall when you first purchased it?
If not I HIGHLY recommend you do that before you do anything else.

Itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Thanks

itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Help Me please. Thanks

tis works by mee
In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

The ITunes store only loads halfway, and freezes my computer

I am running Windows 8, and when I open the Itunes store, it loads halfway before freezing my entire computer.

Hello XanDany,
I'm sorry to hear you are having issues with iTunes. If iTunes or the iTunes Store is crashing or hanging your Windows computer, you may find the troubleshooting steps outlined in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Sincerely,
- Brenden

HT1527 when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects. how do i resolve this?

when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects. how do i resolve this?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

How can i get the itunes store to load ????

I cant get the store to load . it starts and then bogs down and stops. i have gone to help, diagonstics and uninstalled and reinstalled...updated...AAGGGH. I have done the thing with the Itunes U and parental controls...nothing seems to help please help. Life with out new music stinks.

You can try requesting it via this page (these are user-to-user forums) : http://www.apple.com/feedback/itunes.html
But unless the the US rights-holder passes it to Apple and allows them to sell it in the US then Apple won't be able to sell it there

HT201272 I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

When i open the itunes store, the screen goes blank after 2 seconds so I cant order music

When I open the itunes store, the screen goes blank after 2 seconds, so I cant order any music?

same thing with me have you found an answer? the only thing i cant think of is to download the new itues but when i try they are haveing problems with the site or something and i cant dowload it.

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs

HT6119 I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

I buy a new iPhone s5 When I enter to iTunes Store The iTunes Store won't connect. I have a Apple ID But. I am from Algeria Plz how can iTunes Store connect

What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in
- close the iTunes store app via the multitasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased

I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.

Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB

When I hit the Itunes Store, the loading bar starts, but then doesn't show anything i could purchase. What should i do?

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