When I hook up router through modem, no internet, modem only internet ok

Okay, so we decided to shut off our home phone since everyone only uses cells now.  But wanted to keep our SBC dsl line and upgrade it to the faster connection.  So, phone line gets shut off, no internet for a few hours, as expected, but after 5 hours I called in to tech support at which time they told me they had to walk me through setting the modem back up again so we could get back online.  First question, is your computer hooked up to the internet via a router?  They required that I disconnect the router before they could proceed because they do not support routers, unless it is one of theirs.  No other options given.  So I went through the process with them and was back online.  But only I, on the main computer, could get back online since the router was not connected.  We have two other computers here, both use wireless adapters, one is a desktop in another room the other is a laptop. 
Now, when I go in and set up all the wires as instructed, all the lights come on properly indicating that I should be connected, but whenI try to pull up a page or do anything that requires me to be connected, I'm getting error messages that I can't connect to the internet.  When I go into the control panel and look at the network connections, says I'm connected.  
Everything is fine if I just want to get internet access for this one computer and only use the modem.  But if I want to get everyone else online using my Linksys WRT300N Wireless-N Broadband Router then I have problems and absolutely no internet for anyone.  
Any help appreciated.  I've got a child who homeschools and does all of her work online so it is imperative that we resolve this as soon as possible.  

With most SBC (AT&T) setups, the modem does the PPPoE login for you.  The modem can do this because it is actually a modified modem-router.  So in most cases, your WRT300N would need to be set to an "Internet Connection Type" of  "DHCP - automatic"  (not PPPoE).
To make this change in your router, power down your entire network.  Disconnect the WRT300N from the modem and all other devices.  Next, using an ethernet cable, connect one computer to a LAN port on the WRT300N.  Power up the WRT300N.  Power up your computer.  Login to the WRT300N at 192.168.1.1 , then set the "Internet Connection Type"  to  "DHCP - automatic".  Click on the "Save Settings"  button, then wait (3-60 seconds) for the screen to refresh.  Power down the WRT300N and your computer.
Next, using an ethernet cable, connect the modem to the Internet port of the WRT300N.  Leave one computer wired to a LAN port on the WRT300N.  If your modem has a USB port, do not connect anything to it.   Power up your modem and allow it to fully boot.  Power up your WRT300N and allow it to fully boot.  Power up your computer.  Now try your Internet connection.  It should work.
If you still have trouble, please do the following:
1)  Please state the make and exact model number of your modem  (not the WRT300N).
2)  Please do the following test:
Power down your entire network.  Using an ethernet cable, connect your modem directly to your computer.   (We will not be using the WRT300N during this test.)   Power up your modem and computer.  If your computer has a wireless adapter, turn it off.   Verify that you have a working Internet connection, then do the following:
Go to "Start" > All Programs > Accessories > Command Prompt.
A black DOS box will appear. Type in "ipconfig /all" (with no quotes), then hit the Enter key.  Copy the results to your next post.  To do the copy, highlight the results, then use the copy (Ctrl-c) keys and the paste (Ctrl-v) keys.  If your "IP address"  does not start with 192.168  , then for security reasons, erase the last half of your IP address from your post.

Similar Messages

  • Problems reconfiguring ADSL modem+router to modem only

    I've currently got the Netgear DG834G working as a modem+router and connected to the AEBS which is in bridge mode.
    I want to use the AEBS as the router. I've discovered how to set the DG834G to modem only, but I cannot get the internet connection working like this. It connects using PPPoA. It asks me for a LAN IP address.
    I'm not sure what I should be entering on the AEBS. In Airport Utility, under Internet, I have connect using Ethernet, IP address as the static IP address given to me by my ISP, for subnet mask I've entered 255.255.255.0, for router address I didn't know what to enter, and I've tried using the same as the static IP address, also tried a slight variation on that (increased the last value), I've tried using the IP address of the modem, but nothing has helped. The DNS server settings I've entered are those provided by my ISP. For connection sharing, I've set it to Share a Public IP address. NAT is enabled.
    I've got no idea what is wrong. I've read in other threads about power cycling the devices, so I've tried that and it didn't work.
    Perhaps if someone could point me to the right settings, perhaps it's worth power cycling again with the right settings. I'm particularly baffled by 2 things 1) what the AEBS wants for the Router Address and 2) why the modem has an IP address (perhaps just for accessing it's web based control panel?).
    Help would be most welcome - I feel I have exhausted all of my 'trial and error' options.

    If your ISP has provided you with a static IP address, then they will also have provided you with a subnet mask, a gateway or router (they are the same thing in this context) IP address, and domain name server address(es). It is essential to know this router (or gateway) IP address.
    I've just reconfigured the DG834G back to mode+router, and noticed that when it connects it shows the subnet mark and gateway. My ISP only provided the IP address, and the Netgear seems to get the other details automatically. I have made a note of them, so I will try again entering them on the AEBS.
    What remains unclear to me is exactly what functionality remains to the Netgear device when - as you said - it becomes configured to work as a modem only.
    The info on the web control panel says it loses all routing functionality when in modem only mode.

  • Getting IP adress problems and firewal is blocking parts of windows when i hook up router

    I have a Model WRT54G router, have had it for over a year with no problems, until about 3 months ago or so. I hooked up the router to our computers after moving them, and I began to have 2 problems. One, I started to get messages saying that there was an IP conflict with the other computer on the network. The second is that I kept getting a message through my firewall, that it was blocking part of Windows, nt and kernel. I thought it was just the way I had set the network up, but after a month of this, a relative of mine, that has the same router, started having the same problem. We were told that it was the modem for our internet service, which is cable. They had upgraded the service or some such thing, and thats what was causing the trouble. We went to the cable company, and they told us there is nothing wrong with the modems, that it was the router. If anybody can help, please do, I am posting this as a last resort before I go out and buy a new router. Thank you

    Well as far as the first problem goes, what IP address are both PCs being assigned? I take it you're using DHCP on the router. Try this, bring up command prompt, type ipconfig /release, shut down the PC. Do the same thing to any other PCs you have on your LAN. Then boot up each PC one at a time, this will ensure each PC is assigned a different IP address. Once the PC has booted up note the IP address and move on to the next PC.
    "Everybody save your work.......NOW!!"

  • When connecting wired my router straight from my internet provider I get speeds in the 90mps range.  Now when connecting wired through my airport extreme I get speeds near 10mps. Also when using wireless for my ipad3 I recieve download speeds of .63mps.

    When connecting, wired, to my router from my ISP I get speeds in the 90mbps range.  Then when connecting, wired, to my Airport Extreme I get speeds of 10mbps.  Wirelessly I get download speeds of 6mbps on my laptops and only 1mbs with my Ipad3.  I am making sure only one device is sharing the network to make sure to get accurate results.  Why are things so slow?

    Hi Ty,
    First, check with you ISP to see what speed they've promised.  In my case, they indicated that the speed should be greater than 50 Mbps.  If they say that it should be significantly higher than what your getting, then try the following if you're using Airport Utility v.6.:
    1. Open the Airport Utility (Desktop: Command+Shift+U to open Utility Folder, select Airport Utility)
    2. Click on the visual representation of the Airport Extreme and then select "Edit" (bottom right corner)
    3. When the window opens (to a tab "Base Station"), click on the "Wireless" tab,
    -it should have the following options: Network Mode, Wireless Network Name, Wireless Security, Wireless Password, Verify Password, a checkbox with "Enable Guest Network", and a button "Wireless Options..."]
    4. Select "Wireless Options", which should open another window with the following options:
    5Ghz network name, Country, a checkbox with "Create hidden Network", Radio Mode, 2.4 GHz Channel, and 5 GHz Channel [both of which can stay on "Automatic"]
    5. Clicking on  "Radio Mode" will bring up a list in which the las option should read:
    802.11n only (5Ghz) - 802.11n only (2.4 GHz)
    Once you click "Save", your router will blink amber for a little while and then it should work.
    Hope this helps.  Let me know if it does/doesn't.
    DFLovesBikes
    p.s. I apologize if the directions were excessively explicit, but I was thinking about my 73 year-old mother trying to follow them, so I erred on the side of making them more understandable.  Good luck.

  • Apple os x 10.7 server "not connected to internet" error when trying to download "essentials" through working wifi internet connection?

    Lion and Server downloaded fine, but Server wants additional "essential files" .
    I try to load these but I get "not connected to internet" error message despite working wifi internet connection?
    How to proceed (connection is good, firewall off,??)

    answer at https://discussions.apple.com/thread/3189925?tstart=90

  • Always have to restart router and modem.

    I don't think this actually is the airport's fault and this only happens at my house, but maybe someone would know.
    I have airport extremes in my G5 and ibook, and a linksys broadband modem, and a motorola router. if i restart my computers or the computers go to sleep i always have to unplug the modem and router to reset them; then the internet finally works. The only place i ever have to do this is my house, it always automatically works anywhere else. Anyone know what could be causing this?

    when i first turn on the computer, or wake it up from sleeping the airport wireless recognizes my wireless connection but can't connect to the internet. when i unplug the router and modem i unplug it, wait about 10 seconds then plug it back in. after doing this my internet works fine for as long as the computer stays on. if i turn it off, or put it to sleep again, however, then i must unplug the router and modem again. i don't know why unplugging it works, but i was hoping maybe someone knew what i could do to have it just work automatically.

  • Copying routing through workbench

    SAP Gurus,
    When I copy a routing through workbench, system is automatically recreating a BOM for that material. Now I have two BOMs for that material, which I don't want. I cant use CA03 because I am using parameter effectivity for BOMs and routings. Is there any way that system copies the routing with out recreating the BOM.
    Thanks
    Bobby

    resolved

  • Internet speed drops 85% when routed through WRT160NL

    I have a WRT160NL, and it decreases my internet speed from 3700kbps down to 550kbps when I route through it.  
    My ADSL modem is connected via ethernet cable to the WRT160NL, then I have an ethernet cable from port#1 of the WRT160NL to my desktop computer. With this connection, I get a download of about 550kbps.
    When I route directly from my ADSL modem to my desktop (bypassing the WRT160NL) my download speed is 3700kbps. I've checked all cables and connections. What is causing the speed to drop by 85%?
    thanks,
    groff5
    Solved!
    Go to Solution.

    As you are facing the problem on your Hardwired computer, then you change the settings on your Router... Once you login to the Router setup page.. Below the Setup you will find MTU size which will be set to AUTO so you need to change it to Manual and change the Size from 1500 to 1365 and click on Save Settings..... Then click on the Security tab and Disable "SPI Firewall" and Uncheck "Filter Anonymous Internet Requests" and click on Save Settings...
    Now you need to power cycle your Network... Unplug the Power from the Router and Modem, Wait for 30seconds and then plug the Power to the Modem, Once all the Lights are lid on the Modem then Plug the Power to the Linksys Router... 
    Now you can check the Speed, what the speed you are getting it on your Computer.... 
    If you still face the same problem then i think you need to upgrade the firmware of your Router.. Go to website linksysbycisco.com/downloads.........insert model no of your router in serach tab......select proper version of your router........download the firmware file......save that file on desktop....
    Follow these steps to upgrade the firmware on the device : -
    Open an Internet Explorer browser page on a computer hard wired to the router...In the address bar type - 192.168.1.1...Leave the Username blank & in Password use admin in lower case...
    Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
    Wait for few seconds until it shows that "Upgrade is successful"  After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
    Now reset your router :
    Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...

  • Hooking up AE through ethernet to cisco/linksys router

    Apologies if this is a repeat, tried searching.
    I used to connect my AE to a Belkin router using a "uplink" button on the back of the router. Everything worked till the Belkin fried one hot day.
    Got a new router - Cisco/Linksys "Etherfast" Cable/DSL router (non wireless) that does not have an "uplink" button like the Belkin did. Thought AE would be smart enough to adapt. Not so apparently.
    Simply plugged the AE into the new router just like the old one. I can connect to the routers setup screen wirelessly through the AE but cannot access the internet, which is connected to the router through my cable modem.
    If I plug the AE directly into the cable modem I do get the internet.
    Tried setting the AE to "bridge" mode with no luck. But not sure if I need to configure the DNS settings. Not sure how to do that.
    I've done hard/soft resets.
    Do I need a crossover cable? Apple says the AE does not require a crossover.
    thanks for any helpful info!

    Got a new router - Cisco/Linksys "Etherfast" Cable/DSL router (non wireless) that does not have an "uplink" button like the Belkin did. Thought AE would be smart enough to adapt. Not so apparently.
    It is always a good idea to perform a complete power recycle of your networking equipment when changing components.
    Please try the following:
    o Power-down the Cisco, AirPort Express Base Station (AX), and computer(s); wait at least 10-15 minutes. Note: Power-down order is not critical.
    o Power-up the Cisco; wait at least 10-15 minutes.
    o Plug-in the AX; wait at least 5-10 minutes.
    o Power-up the computer(s).
    Simply plugged the AE into the new router just like the old one. I can connect to the routers setup screen wirelessly through the AE but cannot access the internet, which is connected to the router through my cable modem.
    By this statement, if you mean a wireless client connected to the AX, can access the Cisco's web-based administration pages, then the AX is (at least) getting the proper Private IP address from the Cisco gateway ... and, if this same wireless client cannot access the Internet, it is usually indicative that it is not getting all the proper IP address information from the Cisco ... specifically the DNS IP address information.
    Hopefully, the power recycle will fix this.
    Tried setting the AE to "bridge" mode with no luck. But not sure if I need to configure the DNS settings. Not sure how to do that.
    Bridge mode would be the correct setting for a router that is downstream of another. In this mode, the AX will allow the Cisco to provide both the NAT & DHCP services for the entire network ... either wired clients connected to the Cisco or wireless clients connected to the AX.
    Do I need a crossover cable? Apple says the AE does not require a crossover.
    No, as both routers are capable of working with either crossover or straight-through type cabling.

  • Unable to login to Switch & Router through secondary Acs ,when primary ACS is down.

    Dear All,
      i have configured primary ACS in DC data center and secondary ACS in DR data center, i have configured replication , and it is working well, but when we put down primary ACS , we are unable to login in switch and router through secondary ACS , i ahve  dedicated link between core dc sw to core dr sw through which all traffic is getting replicated . All user , mgmt vlan are created in FWSM firewall.Kindly help.
    Regards
    Amit Kulshrestha

    Hi Bro
    I'm assuming you've configured your ACS correctly and the Cisco network devices correctly. Perhaps, this could be a bug. The reason I say this is because last week, I was implementing 2 units of Cisco ACS 1121 v5.3 (in HA mode) for a client, and i had similar issues myself. When I down the primary ACS, I'm unable to login to my network devices, eventhough my secondary ACS is UP and PINGable from all network devices.
    Hence, I downloaded and applied the latest cummulative patch from the CCO website 5-3-0-40-4.tar.gpg (Release Date: 27/May/2012) and my problem solved.
    Perhaps, your ACS version isn't 5.3, but the morale of the story here is, maybe patching is required for your case!!
    Please do let me know the outcome. May the force be with you, bro!

  • 23" Apple Cinema Displays gos black when routed through DVI extenders boxes

    I have an ATI radeon 9650 with two DVI ports. My new set up requires my Mac to be further than the dvi connector's present lenght to my 2 HD cinema displays. I purchased 2 DVI extender boxes. Once connected the Utilities does not show the displays as Cinema HD Displays. And worse yet they both go black and the power light blinks. When I hook up the 23" directly through DVI to the G5 both displays come on. However the one connected through the extender box still shows the wrong display profile.
    I have check and re-checked the cables, extender boxes, my graphic card and all seems to test out properly. I know this because I have another G5 with same specks that I have tested these hardwares on. Finally I thought it was my Bootup drive so I did a full erase and clean reinstall. the monitors worked fine for 10 minutes and then when I clicked on Displays in system pref window they both went black again. I can only conclude that the DVI extender box is somehow changing the signature of the HD Displays and the the system freaks out!
    THE MODEL OF THE DVI extenders are DAS 101,and 101R
    www.cooldrives.com/cadvexcat5dv.html ;
    I am at my wits end. I need to get to work before I loose all my clients. PLEASE SOMEBODY HELP!
    PS total lenght of CAT5 DVI extenders from Mac to Display 15ft max

    Naelm G, I just read your first post a little more carefully. Is it true you are only trying to place the Cinema displays 15 feet away from the Mac? That's not very far. If you don't care about also extending the Firewire and USB, then you might be able to get away with a simple 10 foot DVI extension cable like this:
    http://www.monoprice.com/products/product.asp?cid=102&cp_id=10209&cs_id=1020903&pid=2406&seq=1&format=2
    The combinded length of the Cinema's built-in cable plus the 10 foot extension cable will be more than 15 feet. This would be the cheapest way to go by far.
    Or if you want to extend the Firewire and USB along with the the video, then Gefen makes an extender that will do that:
    http://www.gefen.com/kvm/cables/applecombocable.jsp

  • Telnet to router through AUX port

    i have configured my router to telnet through modem dialin but when i dials from my pc to router it give me garbage charcter in my hyperterminal. can any one help me that is this is problem with my router configuration or the cable connection with the router.
    router AUX port --> ciscoconsole cable --> cisco 29-4043-01-->modem

    Even though the AUX port is supposed to "auto-baud" (usually you need to hit the "Enter" key a couple times), some/many/most/all current modems will set the DTE speed (the console cable) to the DCE speed (the modem-to-modem link) ... and "auto-baud" doesn't always work.
    Since the modems will (by default) connect at 56K (or the top speed), chances are that it will try to talk to your Cisco device at some baud above 9.6K, which it is probably expecting.
    You can do one of a couple things:
    Hard set the modems to a 9.6k DTE speed (and/or DCE speed, since you won't go faster then the slowest baud)
    OR
    Experiment on the router to hard set the DTE speed to the baud set on the modem's serial port (frequently 115 kilobaud).
    Check it out and get back to us.
    Good Luck
    Scott

  • Airport Express not working when used with Broadband Router **HELP!!!**

    Hello.
    I have an ethernet network in my house, and I am connected to the network via a Linksys router for Broadband VOIP and internet. I am on a G5 in my home office and want to stream music to my Airport Express for my home stereo in the living room, via the ethernet connection.
    The problem is that when using the router in my network, only the Admin Utility sees the base station-- iTunes does not.
    If I remove the router from the equation altogether and plug the network ethernet cable directly into the G5, the AX in the other room works just fine and I can get internet on the G5 in the office. The problem is that I need the router to operate my Vonage VOIP phone service and to connect a second computer to the internet as well. The IP address for the router in the home office is "192.168.x.xxx" and when I try moving it to the living room and connecting the AX to it, the Admin Asst doesn't see the AX at all.
    When I connect the router to the network in the office, I can use internet on both computers and the VOIP phone service, and the AX Admin Asst. sees the base station from the other room. But again, iTunes does not.
    Is there a way to configure the router to see the AX?
    Thanks for your help!

    Forgive me if this a little off thread, but I have just managed to get this to work and thought it might help people with similar configuration issues (mix manufacturer wireless networks)
    I received an Airport Express (FW v. 6.3) for Christmas this year. I already am using a D-Link DI-524 wireless(G) router (Rev A FW 1.03) for my Comcast cable modem in my house (downstairs). What I wanted to do is to add the Airport Express in my office upstairs to my network (client mode) so that I could print from my HP Deskjet 3740 printer and listen to iTunes on my stereo through Airtunes. I have two iBooks (G3) with regular (802.11b) airport cards in them) running Tiger.
    I ran into a couple of snags though. I could see the printer in Rendezvou and I could see the airport express in iTunes. I however could not print to the printer or connect to the speakers. I was able to connect to the speakers very intermittenly and then the audio would be disrupted every few seconds.
    After a bit of hacking, what I found is that it seems that WPA PSK security doesn't work between the two. I changed the security to 128 bit WEP (ASCII mode). This means that you need an exactly 13 character pass phrase. This is necessary because Apple (and pretty much only Apple) supports 40 bit WEP (5 chars) and D-Link (and the rest of the Windows wireless universe) supports 64 bit WEP (7 chars), but they both support 128 bit WEP. I assume you could set both up as an open network if you were far enough from your neighbors, but I am in a townhouse complex, so I thought I probably better have some security on the network.
    Now I only see one network (the one set up on my D-Link router) and I can print to my printer and stream to my stereo through iTunes (without disruption). Seems to work seemlessly now.
    I should also mention that I did about three other things. I moved the LAN subnet on the D-link router to 192.168.1.1 (DHCP client address are now between 1.100 and .1.200) I had heard that this was necessary since both routers tried to use the 192.168.0 subnet, but I think this is only necessary in relay mode. I also statically assigned the IP address for the Airport Express. Finally I set up a firewall rule of Source WAN/LAN IP addresses of 192.168.1.100-200 of any protocol from ports 1-20000 to the same destination address range should be allowed to allow for all LAN traffic to be passed. I am very certain this is unnecessary and possible dangerous for security, but I thought I should mention that I did it.
    Hope this might help someone.
    Michael
    iBook G3 (600 MHz)   Mac OS X (10.4.3)   D-Link DI-524 Router. Motorola Surfboard Cable Modem. Comcast Broadband

  • TS1253 I am connected to internet through  modem. How can I use Time Capsule as a wreless harddrive and connection to USB printer

    Can I use a Time Capsule as a part of my network> I am connected to internet through modem and want to use Time capsule as  a wireless harddrive and wireless connection to usb printer. How can I do that? Please help

    This type of setup is not officially supported by Apple.
    It might be possible to configure the Time Capsule this way, but please take a minute to consider a few things that you may not have thought about, as this is...frankly....the worst possible way that you could configure the Time Capsule.
    Wireless backups will take twice as long as normal wireless.  Why? The signal must make a "double hop".
    Hop "one" would be from your Mac to the wireless router, then the signal must make hop "two" to get back to the Time Capsule.
    In addition to doubling the time for backups to occur, this doubles the chances for an error to occur during a backup.
    The Ethernet ports are not enabled at all on the Time Capsule when it is configured this way, so backup over much faster Ethernet is not possible.
    The USB port is enabled, so assuming that the printer is compatible, it could be configured to connect that way. Keep in mind that only printing is supported. If you have an All-in-One device, advanced functions like scan, copy, maintenenance will not be supported.
    So, do you really want to try this?  There are no guarantees here that things will work at all.

  • I just got a new computer with Vista on it. When I hook m...

    I just got a new computer with Vista on it. When I hook my WRT54G router to it, I am unable to send e-mails. They get stuck in my OUTBOX and I get a timeout error. I can receive e-mails but cannot send them. Also, my internet can drag at times when the router is connected. When I remove the router, everything works fine.
    I've contacted Tech support several times and every suggestion they give doesn't solve the problem. I've updated firmware, changed all sorts of settings in the router setup page, including adjusting my Port Range Forward settings (at the instruction of tech support)
    I'm wondering if it's just a Vista thing and I should buy a newer router. I don't know what else to do.
    Any suggestions?
    Patrick

    Well if you can send emails, when you connect computer to modem directly, then it might be ports forwarding issue. Update firmware of router to latest version and assign a static ip on computer like 192.168.1.11, and obtain ports used by outgoing mail server, and forward those ports to static IP assigned, on router's setup.

Maybe you are looking for