When I initially connected my 4S to my computer, I backed it up to the wrong existing device. How do I change it?

When I initially connected my 4S to my computer, I backed it up to the wrong existing device. How can I change it?

On your 4S: Settings>General>Reset>Erase All Content & Settings...start over.

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I have copied over my music file to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit Preferences has the right location

I have copied over my music files to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit>Preferences has the right location?

Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
D:\iTunes\iTunes Media\Music\a-ha\Take On Me\01 Take On Me.mp3
but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
tt2

HT5654 When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help.

I have a macbook pro 15 retina - when ever I connect to bluetooth speaker, I get this loud noise coming from the speaker - if I turn bluetooth off, the noise is now coming from the macbook speakers

I have a macbook pro 15 retina - when ever I connect to bluetooth speaker, I get this loud noise coming from the speaker - if I turn bluetooth off, the noise is now coming from the macbook speakers & stays until i restart.

Hi John. Thanks for that input. At Step 6, after clicking "Next" I get a window telling me my OS version is unsupported and the installation may not complete. I am prompted to go to Canon's web site to "Check Latest Info".
I've had this window on previous attempts and from Canon's web site I downloaded two drivers as follows
- ICA Driver V4.0.0
- Canon IJ Network Tool V4.5.0
I'm not sure if these are the correct / complete drivers I need for this install or not.
I continue to follow all the steps. At step 9 I click "Wireless Set Up using USB" amd get a License Agreement (a little different than instructions)
I click "Agree" and it goes to a Setup window with two progress bars showing the installation. I've not been prompted to connect the USB?
After the Setup window is done, I am then prompted to connect the printer via USB. I connect the printer and click on "Redetect". It is not detected.
I then try following the Canon on screen instructions for connecting to the wireless LAN amd enter the password. It searches and indicates "Connecting" on the window, but it never connects and the blue light just blinks
So, at this point I am stuck??
Thanks
Stephen

HT5163 I keep getting No Service when trying to connect my unlocked phone to a new carrier. I know the SIM card works so it is an iPhone or AT&T issue.

I keep getting No Service when trying to connect my unlocked phone to a new carrier. I know the SIM card works so it is an iPhone or AT&T issue. Can anyone help me with this please?

You must complete the unlock process with the ATT SIM in the phone. Follow the directions you received with the email saying that your unlock was approved.
At the end of the process you should have gotten an message saying that your phone was succesfully unlocked.

I uploaded music in the match and when i want to play it in my phone, some of the tracks appear blocked (blanked) and a few not. When I'm connected through a wi fi spot, i can play all of the tracks. Help!

I uploaded music in the match and when i want to play it in my phone, some of the tracks appear blocked (blanked) and a few not. When I'm connected in a wi fi spot, I can play all of the tracks. Help please.

Hi,
You need a wifi connection to stream. Previously played tracks appear in a temporary cache which allows them to be played again when yOu have no wifi..
You can either predownload selected tracks or use cellular data.
Jim

When i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?

when i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

I just got a wireless printer and we followed the directions on how to hook it up to the iPad. Somehow it seems as if we hooed it up to the wrong printer. How do we disconnect this printer from the iPad so that we can connect the correct printer?

I just got a wireless printer and we followed the directions on how to hook it up to the iPad. Somehow it seems as if we hooked it up to the wrong printer. How do we disconnect this printer from the iPad so that we can connect the correct printer?

AirPrint finds any air print enabled printers on your wifi network, and won't find any printers that are not. So if you print from, say, safari, and it finds that printer, then that is your printer. It may have a different name than you were expecting.
Turn the printer off, and see if the print job still sees the printer. That will confirm that the one it sees is yours.
What happens when you send the print job?
If you are sharing a wifi network with others, and one of them has a AirPrint printer on the network, you will see that one. There is not way to have it forget one, so you will need to know your printer from the other printer, and select the right one.

When I edit a song in itunes (i.e change the year) on purchased songs, the next time I return to itunes, the information has reverted back to the original information. How can I change that?

When I edit a song in itunes (i.e change the year) on purchased songs, the next time I return to itunes, the information has reverted back to the original information. How can I change that?
When I purchase ITunes music, and it is a song from a Greatest Hits album, the Year of the song shows the year the CD was released and not the year the song was released (i.e. a song may be from 1986, but the Greatest Hits album was released in 1999, so my songs in ITunes show 1999). So, I go into each of those songs and change it to the year that I want to be displayed. As long as I don't exit out of ITunes, it will show the year that I changed it to (i.e. the 1986 year in this case). But if I exit out of ITunes and then return to ITunes, the year reverts back to 1999. The same happens if I change the genre of a song from, say 'Pop' to 'Alternative', it will revert back the next time I log in.
Oddly enough, as soon as I right-click on that song to change it back, the year/genre that I had entered returns.
How can I make it so my changes are permanently displayed as I want them? This is pretty annoying when I try to find a song on my Ipod under a certain genre, but it doesn't appear in that genre because the incorrect information gets synched to the Ipod.

Make sure that these two options in Edit > Preferences > Store are turned off:
Then exit iTunes and open it up again. Your metadata entries should then be persistent - with these options checked iTunes will be comparing what you have with the information held in the iTunes Store, and will overwrite with the latter for Store purchases (and if you have iTunes Match). If you have any iOS devices you should also turn off Show All Music under Settings > Music.

HT201210 my friend connected my iphone to his laptop and now his apple ID is on my iphone- how do I change it back to my apple ID on my phone so that I can purchase from itunes again?

my friend connected my iphone to his laptop and now his apple ID is on my iphone- how do I change it back to my apple ID on my phone so that I can purchase from itunes again?
thanks.

Restore your phone using the last backup that you made. That should put everything back the way it was.

I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?

I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?
Sorry for the long 'subject'! hahaha I am new to the community. This should be fun!

No, What I mean is, Now I am leaving in USA but every time that I tried to download an app only appear app available in Venezuela no the one available in USA.
I already change my address and select USA but still I can not download app for USA

IMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M.

When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services. What does this mean?

When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services. What does this mean?

It means iTunes has failed to update propely. See Troubleshooting issues with iTunes for Windows updates.
tt2

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

lisacooney wrote:
I have recently moved all of my files to a larger external hard drive
How did you move these files?

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

maggielou wrote:
I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed. However, a few of the recent pictures have shown up on my phone.
IHow could I get these from my MacBook to my phone?
Thanks again.
When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups. You can't view the backups.
Look at the two links I provided.
You still didn't answer any of my two questions I asked.

When I initially connected my 4S to my computer, I backed it up to the wrong existing device. How do I change it?

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