When I insert the software disc for my new Palm, nothing pops up!

The CD icon doesn't show on the desktop and it doesn't show in the finder when I do 'apple' N. I've tried using the slot loading CD drive and the external CD drive I have. Nothing works. How can I get the computer to recognize the CD so I can use my new Palm software?? Please help!! Thanks!

I already tried going to palm.com and dowloading the software. The software I need isn't available for download. All other CDs I've used have worked fine for me. In January I completed wiped the hard drive and re-installed my OS. That worked just fine. Last month I installed some software for my digital camera and that worked fine. It is plausible that the CD is just bad. But that just doesn't get me any where. So frustrating! Thanks for your input, though.

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