When I install a host agent on my OEM 12c the status of the agent and host target in the OEM is stuck in pending. The agent is up and can ping the OMS. I haven't been able to locate any relevant errors in the logs

Sum
General
Upload Metric Data
Status
Status Pending
Availability (%)
Unavailable
Host
Version
Platform
Operating System
Operating System Agent Username
Unavailable
Interaction with Management Service
Upload to
Unavailable
Last Successful Upload
Unavailable
Agent to Management Service Response Time (ms)
Unavailable
Agent Upload Interval (minutes)
15
Detailed Status
Restarts (last 24 hours)
0
Secure
Unavailable
Agent Collecting
Unavailable
Agent Backed Off
No
Agent Purging Data
Unavailable
Above is the display from the agent page on the OEM console.
I have also checked the agents page and confirmed that the agent is not Blacked Out.

Hi Krishnan,
emctl unsecure agent fails with the error:
[15-04-2015 16:28:19] USERINFO ::Checking Agent for HTTP...
[15-04-2015 16:28:19] USERINFO ::   Done.
[15-04-2015 16:28:24] USERINFO ::Agent is already stopped...   Done.
[15-04-2015 16:28:24] USERINFO ::Unsecuring agent...   Started.
-115-04-15 16:28:25,294 [main] INFO  agent.SecureAgentCmd openPage.871 - Opening: https://usatl-w-cmcloud.americas.abb.com:1159/empbs/genwallet
2015-04-15 16:28:29,521 [main] INFO  agent.SecureAgentCmd openPage.897 - Response Status Code: 200
2015-04-15 16:28:29,523 [main] INFO  agent.SecureAgentCmd openPage.905 - RESPONSE_STATUS header: OK
2015-04-15 16:28:29,525 [main] INFO  agent.SecureAgentCmd openPage.906 - Response body: -1
2015-04-15 16:28:30,311 [main] INFO  agent.SecureAgentCmd openPage.871 - Opening: https://usatl-w-cmcloud.americas.abb.com:1159/empbs/genwallet
2015-04-15 16:28:32,258 [main] INFO  agent.SecureAgentCmd openPage.897 - Response Status Code: 200
2015-04-15 16:28:32,261 [main] INFO  agent.SecureAgentCmd openPage.905 - RESPONSE_STATUS header: OK
2015-04-15 16:28:32,262 [main] INFO  agent.SecureAgentCmd openPage.906 - Response body: -1
[15-04-2015 16:28:32] USERINFO ::OMS is locked. Cannot unsecure the Agent.
[15-04-2015 16:28:32] USERINFO ::Unsecuring Agent...  Failed.
The OMS is on a Windows 7 VM. Do you know the command to unlock the OMS?
Thanks,
Jerald

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