When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its
When I install adobe acrobat XI PRO, it converts everything on my computer to an adobe icon, and when I try to open it, it open adobe acrobat. For example, I can't open word, excel, internet explorer, or any other document or program because it thinks its acrobat.
Hi Kate,
Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
Let me know if the issue persist.
Regards,
Aadesh
Similar Messages
-
Since upgrading to Lion every time I start my Mac multiple programs open (word, excel, mail, power point) any fixes?
CJLinst wrote:
Yeah, but when it CRASHES and you have to hold the power button, all the apps restart. I have 8GB and it's swap-city.
To make matters worse, it appears there's a bug in Lion Mail. It opens a compose window for every email I sent in the previous session. We're talking dozens and dozens of windows.
Maybe try posting your own question on this as it is unrelated to this post. Never seen it before, so if you require help, then open a new topic.
Cheers -
After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".
Can you browse the Time Machine drive from Finder?
If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background' -
I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it and use the previous version that I had on the machine before the install which was a full version of Adobe Acrobat. Please provide me with the steps to complete this.
You can uninstall in the usual way (Control Panel). You will probably then need to reinstall the older version, which the trial most likely removed.
-
I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.
Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha -
I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?
Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena -
when i use signature option i try to use rectangle, it gives option of certificate signature, does not give me webcam or digital signature or any other option to sign, have downgraded to Adobe X, no options show. Have upgraded back to XI no change. Free software I am using currently.
There are two types of signatures in PDF: electronic signatures, which are just images (stamps, text, image) and digital signatures.
If you want to use electronic signatures in Acrobat XI go to Fill&Sign->Place Signature. If a drag rectangle for the digital signature dialog comes up, you have selected digital signatures and Acrobat/Reader remembered it. Cancel it, go back to Fill&Sign->Place Signature and click a triangle to the left of "Place Signature". Then click on "Changed Saved Signature" and select the electronic signature type you want to use.
If you want to use digital signatures you can create custom digital signature appearance. Go to Edit->Preferences->Signatures->Creation&Appearance->More. In the "Appearances" section click "New". You will be presented with the dialog that allows you to create a custom appearance. If you want to put there your picture or image of your ink signature, you need to prepare this image as a file beforehand, select "Image" radio button, browse to the location of your image file. In Reader you can use only PDF as your image file. In Acrobat you can use many more file formats: JPEG, PNG, etc. -
how to install when I keep getting the following massage on windows 7 64 bit with or with firewall on and with or with virus protection on here is post " This installation package could net be opened verify that the package exist and that you can access" same when trying to install quicktime
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?
Acrobat 8 is not compatible with Windows 8, for the simple reason it was
created much before it and Adobe could not participate the changes to the
OS that Microsoft implemented many years later on. You need to buy the
current version for compatibility. -
I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks -
I have snow leopard installed as an OS. When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol. What can I do?
Maybe this might help.
http://support.apple.com/kb/TS2570 -
I recently downloaded a program ScanFont 5, When I try to open the installer I get the following message: "You can't open the application "(null)" because it may be damaged or incomplete. Is there any way I can get the installer to open anyway?
The message means just what it says. Remove the damaged copy and try downloading it again.
Edit: Looking at FontLab's page, there's two issues going on.
1) It's a PowerPC app and will not run on any version of OS X newer than Snow Leopard, 10.6.x.
2) The "workaround" they offer is to purchase the Windows version and then run it in the the open source Wine, Windows emulator. -
I need to download realplayer for a university course unfortunately I can't download internet explorer. Any advice?
You do not need IE to download RealPlayer.
-
Unable to print e-mail messages from my Mac book pro directly to my HP ink jet printer. Can print from Word, Excel, Safari. E-mail messages only print the date And "sent to" name, the remainder is blank.
If you haven't done so already, try resetting the printing system.
Reset Printing System -
when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Maybe you are looking for
-
How do I tweak Snow Leopard (Finder & Safari) to make it behave more like Tiger?
I've recently upgraded to a Mac Pro 4,1 from a Power Mac G4, and to Mac OS X 10.6.8 from 10.4.11 in the process. There are a few little ways in which Snow Leopard behaves differently to Tiger, and I'm wondering if (for each item on the list below) an
-
Script needed to generate a list of paragraph and character styles from the Book Level
Hello, I am using FrameMaker 11 in the Adobe Technical Communication Suite 4 and I need to find a script that will generate a list of paragraph and character styles from the book level. I am working with unstructured FrameMaker books, but will soon b
-
Deleting duplicates in the verizon cloud contacts
I need to send contacts to new razr replacement due to damage. How do I eliminate the duplicates in the cloud?
-
LT12: how to manipulate the handling unit
Dear all, This is my first message on this forum and I've seen many bright lights on this forum so I have high hopes of your response to my question : ) When I want to confirm a transfer order with trx LT12, 2 Handling Units (HU) are assigned (which
-
Download Oracle Application Server 9.0.3
Hi, I want to download Oracle Application Server 9.0.3(Enterprice Edition) which support Oracle forms and Reports. I go through the DOWNLOAD page in OTN, But It dircted to the Application Server 9.0.2. Where I can DOWNLOAD 9.0.3 version. Please help