When I install Skype, it says "Skype has stopped working"

It's skype version 7.7 and I tried using other versions but windows appearantly has a problem opening it. I want it on my desktop, not as a windows 8 app. What can I do? Please tell me if you know how I can get skype ASAP.

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Similar Messages

Browser Install Fails, it says "Firefox has stopped working" and it does not install. I cant use your browser.

I had few issues with Mozzilla browser so i uninstalled it completely and tried to re install it again. But when i try to reinstall it , it does not install fully , it breaks half way and says, Firefox has stopped working. I cant install Firefox now. Can you help.

Try this instead:
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
*Start the installation with a double-click on the desktop icon
Make sure that your security software isn't causing problems.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

HI. I have been receiving an error message recently when opening itunes the message says "itunes has stopped working. Windows will close theprogram and notify when a solution has been found." Anyone able to help?

I've checked the problem reports and solutions on my laptop and this is what popped up.
Problem signature
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.5.3.3
Application Timestamp:    4f14cc3d
Fault Module Name:    iTunesMobileDevice.dll
Fault Module Version:    503.2.0.1
Fault Module Timestamp:    4ea63899
Exception Code:    c0000005
Exception Offset:    0003a5d0
OS Version:    6.0.6002.2.2.0.768.2
Locale ID:    2057
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
Any help you could give would be awesome!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2

I recently updated my iTunes to version 10.3.1.55 and when i launch the program it says 'iTunes has stopped working' then another window pop up saying me to close program.HELP!!! ME PLEASE!!

ok i installed new iTunes version 10.3.1.55 and when i launch itunes it says 'iTunes has stopped working' i get to my problem history this is whay i found
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Fault Module Timestamp:          4ddeb575
Exception Code:          c0000005
Exception Offset:          00250000
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          1033
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
PLEASE HELP ME!!!!

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

Skype has stopped working when i make a call or vi...

i need help my skype has stopped working when i make a call or video call.. i tried all solution my webcam works fine my mic too help me fast i use skype to study and work and thx :'( email me on [Mod edit: Please do not include personal/private information when making a public post. Thanks!]
Attachments:
Untitled.png ‏1174 KB

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

"Skype has stopped working" Error Message Windows 8.1 Skype 7.6

Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix.

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype has stopped working message

Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: ltc_game32-94307.dll_unloaded, version: 0.0.0.0, time stamp: 0x5511f58b
Exception code: 0xc0000005
Fault offset: 0x631508a0
Faulting process id: 0x1600
Faulting application start time: 0x01d07e7205e62220
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: ltc_game32-94307.dll
I'm sure this is something needed to be seen. Also I have renamed my skype folder to Skype_old and deleted my DbTemp folder.. And when I originally uninstalled and reinstalled I did NOT install the messenger application.. It still says Skype has stopped working, please help.

Here's a screen shot
Attachments:
Raptr.png ‏171 KB

Skype has stopped working message on Android Table

I have the RealPad with Ardriod 4.4.2 version OS. I got the above message this morning when I tried to use Skype. I did an uninstall and re-install from Google Play Store and still recieve the same message that Skype has stopped working. Is there an issue with Android devices. I have contacted RealPad and they have recieved at least 2 other phone calls about this problem as of 7:00 AM MST. Please advise.

summer55 wrote:
I have been having same issue. I deleted and reinstalled app, and got the samner message. Can someone tell me what is happening with this app??
It seems it occurred after an app update last night. I have connected my help desk they have reported it Skype. Skype does not provide phone assistance.

Skype has stopped working error

I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log:
Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Faulting module name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Exception code: 0xc0000005
Fault offset: 0x00b9342a
Faulting process id: 0x6d4
Faulting application start time: 0x01d004e1574f50ea
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 977d6f98-70d4-11e4-848f-7ce9d3b7cc8f
Solved!
Go to Solution.

webfeatus wrote:
This solution is not working for me.
Any ideas?
Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Exception code: 0xc0000005
Fault offset: 0x00d527d7
Faulting process id: 0x15f0
Faulting application start time: 0x01d02bfaa982b829
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ebb057d4-97ed-11e4-8f27-6cf04963e3ce
Most likely this is one of the several cases when the latest Skype 7.0 version is not able correctly to interpret BIOS data. At least, this was the issue with the previously reported cases with this error message:
Exception code: 0xc0000005
Fault offset: 0x00d527d7
It seems that Skype has identified the issue and a fix is promised in one of the upcoming Skype versions.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/m-p/3815022#M32307...
Meanwhile, the working solution is to uninstall the 7.0 version and install the previous 6.21.0.104 Skype version:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi

"Skype has stopped working" on Windows 8.1

To Whom It May Concern: I have a problem. Skype works fine but when i try to make a call (audio or video) it stopped working. Appologies for not attaching the zip files as am using win.rar and it doesnt allow to do that. Please help. Thanks Arsalan

RoniB wrote:
Hi,I am expreiencing issues with Skype all of a sudden.It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up. I had Skype version - 7.4.80.102I deleted it and re-installed. Now have - 7.4.0.102 Current error on the Event Viewer -----------------Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Exception code: 0xc0000005Fault offset: 0x005ed1e0Faulting process id: 0x206cFaulting application start time: 0x01d08ca7538f59fcFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exeReport Id: 995c158e-f89a-11e4-829a-74d4350130e5Faulting package full name:Faulting package-relative application ID:---------------- No problems when checing the DirectX diagnostix. Please advise. Thanks, Roni. Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

"Skype has stopped working" upon launch (7.3) Windows 7

I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>

Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211

"Skype has stopped working" upon launch (7.3) Wind...

I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>

Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7.
http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer.
http://support.microsoft.com/en-us/kb/936211

Skype has stopped working on dell venue 8 andriod

help

RoniB wrote:
Hi,
I am expreiencing issues with Skype all of a sudden.
It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up.
I had Skype version - 7.4.80.102
I deleted it and re-installed. Now have - 7.4.0.102
Current error on the Event Viewer -
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Exception code: 0xc0000005
Fault offset: 0x005ed1e0
Faulting process id: 0x206c
Faulting application start time: 0x01d08ca7538f59fc
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 995c158e-f89a-11e4-829a-74d4350130e5
Faulting package full name:
Faulting package-relative application ID:
No problems when checing the DirectX diagnostix.
Please advise.
Thanks, Roni.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

7.4: "Skype has stopped working"

when I open skype and sign in it works for a few seconds and then fades out and windows gives me a message saying "skype has stopped working" and then tells me that they will notify me if a solution to the problem is found (yeah right).
I tried renaming my skype appdata and deleted my DbTemp folder but nothing works.
I also ran my DirectX diagnostics tool.
Attachments:
DxDiag.zip ‏9 KB

Log Name: Application
Source: Application Error
Date: 5/18/2015 11:23:47 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Sexy_Beast-PC
Description:
Faulting application name: Skype.exe, version: 7.4.85.102, time stamp: 0x55310e1f
Faulting module name: MMDevApi.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b892
Exception code: 0xc0000005
Fault offset: 0x0000bcff
Faulting process id: 0xde8
Faulting application start time: 0x01d091a88676927d
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\System32\MMDevApi.dll
Report Id: c973e143-fd9b-11e4-b974-94de807e80f8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-18T20:23:47.000000000Z" />
<EventRecordID>55193</EventRecordID>
<Channel>Application</Channel>
<Computer>Sexy_Beast-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.85.102</Data>
<Data>55310e1f</Data>
<Data>MMDevApi.dll</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7b892</Data>
<Data>c0000005</Data>
<Data>0000bcff</Data>
<Data>de8</Data>
<Data>01d091a88676927d</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\System32\MMDevApi.dll</Data>
<Data>c973e143-fd9b-11e4-b974-94de807e80f8</Data>
</EventData>
</Event>

Skype has stop working error - Skype 7.3 in Window...

After I log in when I try to call someone I get the error message stating " Skype has stopped working". Here are the error details.
Problem signature:
Problem Event Name: BEX
Application Name: Skype.exe
Application Version: 7.4.80.102
Application Timestamp: 55311f54
Fault Module Name: StackHash_7345
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 09d930d8
Exception Code: c0000005
Exception Data&colon; 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 7345
Additional Information 2: 7345a7148399166f564dda65c05a82a0
Additional Information 3: 6eaf
Additional Information 4: 6eaf4873799ac64ff873ff58c3974ff4
Please help me out.
Solved!
Go to Solution.

First to you need to update your Windows 7 installation to the latest Service Pack 1 (SP1)
http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1
Make also sure that you have the latest Internet Explorer 11 for Windows 7 installed.
http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

ERROR! My Skype has stopped working

I am currently having problem with my skype. My skype was working fine until I updated the latest version. After I installed the new version, my skype stopped working. I was able to sign in into my account but when it was loading the homepage, suddently the program is not responding then, notification of "Your Skype has stopped working" popped up. I have tried uninstalling the software and install the new one several times but same notification still popps up. Please i need to fix this error ASAP cause I'm using it for my work. Thanks for the help!

Mish2 wrote:
Cannot get Skype to download...had it...then the new version won't download...cannot communicate with my assistant or screen share. Log Name: Application
Source: Application Error
Date: 7/29/2015 9:34:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Micheles
Description:
Faulting application name: Skype.exe, version: 7.7.64.102, time stamp: 0x55aa501b
Faulting module name: Skype.exe, version: 7.7.64.102, time stamp: 0x55aa501b
Exception code: 0xc0000094
Fault offset: 0x00424937
Faulting process id: 0xf6c
Faulting application start time: 0x01d0ca034a5dd48a
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 990fed29-35f6-11e5-8285-d0bf9c836da9
Faulting package full name:
Faulting package-relative application ID:Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

When I install Skype, it says "Skype has stopped working"

Similar Messages

Maybe you are looking for