When I jhave firefox on my computer weather I am using it or not windows crashes I am using windows vista on a toshiba laptop

My 4 year old Toshiba laptop with windows Vista crashes when ever I have firefox installed on my computer. When I uninstall firefox the crashes stop weird.

Please try Firefox in Safe Mode. To access Safe Mode - Click Start Menu > All Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode).

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I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going th

I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going through Itunes?

Nope, it either needs to be plugged in or turned on with the power button.
A replacement iPhone 4 is $149, but at least the whole phone is replaced.

I have a Ipad2, my computer that contains all of my apps, music etc crashed and dosent work. I bought a new laptop, how do I retrieve that iTunes account and or apps, movies etc.

I have a Ipad2, my computer that contains all of my apps, music etc crashed and dosent work. I bought a new laptop, how do I retrieve that iTunes account and or apps, movies etc.

With your new computer, you'll download a fresh copy of iTunes and then authorize iTunes using your Apple ID and Password. Read the following link:
http://support.apple.com/kb/ht1420
You can then connect your iPad to your new computer via USB cable and transfer your purchases (do not connect your iPad until you have authorized the computer. The music you had in your old iTunes account will not be in your new account as music is stored in a file on your hard drive, which you said has crashed.

Firefox process keeps running. I cannot open a new session until I manually stop Firefox 32 process in tax manager. Using Win Vista Ultimate 64 Version 6.0 Service Pack 2

Firefox process keeps running. I cannot open a new session until I manually stop Firefox 32 process in tax manager. Using Win Vista Ultimate 64 Version 6.0 Service Pack 2

Firefox is already running but is not responding
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Firefox Hang at Exit
* https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Check and tell if its working.

I cannot open a new tab - when I restart firefox (or my computer), ctrl T does not work, and the "+" tab next to the single tab on my browser window does NOT open a second tab

Firefox3.6.18, running on WinXP (all the Microsoft patches), opens with a single tab. Clicking the Add Tab "+" or pressing CTRL T does not open a new tab, although I can open a new window. Also, when exiting from Firefox, my tab location is not saved.

Please disable or uninstall the Ask toolbar extension to solve your problem. It has a known incompatibility with Firefox. See [[Uninstalling add-ons]].

When using facebook, Firefox locks up and nothing works except a hot shutdown on Windows Vista

About twice a week, usually, but not always, when using facebook, my screen locks up, no buttons or clicks on links work and I get a message in the Firefox title bar that says: "Firefox not responding". I'm running Windows Vista Home Premium on a Toshiba Satellite laptop and the only other window open is my email account on GoDaddy, but this happens even when that is not open. My hard drive LED begins glowing steady "on" when this occurs when usually it is flashing or not glowing at all. It frequently happens when changing facebook pages or trying to close facebook. Sometimes I get a "wait" hourglass, sometimes not. I have tried leaving the computer alone to let it sort out on it's own, and I have tried machine gun tapping on the "close" button. Either way the only resolution is a hot shutdown (hold down the computer power button until the computer shuts down) and wait a few minutes before reboot. On reboot, the same facebook page will open automatically and sometimes will lock up again when I try to close that window. On more rare occasions this lockup happens on sites other than facebook. My computer guru has looked at my setup and tells me my computer is fine and virus free. Since I'm a computer doof I don't know what he is talking about. Any ideas? Is there a difference between a "crash" and a "lockup" or do they mean the same thing?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

When I open firefox, the web address ishows my chosen home page but the window shows "untitled" and I am unable to connect to any site to the internet.

I chose the New York Times site to be my home page and when I open Firefox this address appears in the web address panel. But in the tab box it says "untitled" and I don't connect to any web page. I have tried reloading firefox, nothing seems to work. How can I stop this?

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

When I close Firefox and re-open it, all previously cached images are NOT loaded from cache. Why?

I have a website. Google recommended page-speed and I had previously installed fire-bug. I open Firefox and inspect my website - the home page loads in approx 2 seconds. I may follow a variety of links and all images ( expiry life of 3 months ), css and js files ( expiry life 1 hour ) are cached so that each screen loaded takes less time. If I close firefox get on with other work and then re-open it, its like the images were never cached - what's the point of caching if its ignored?

Make sure that you do not use "Clear Recent History" to clear the 'Browsing History' when you close Firefox or use cleanup software that clears session data (sessionstore.js)
* https://support.mozilla.com/kb/Clear+Recent+History

Error message when i scan to my pc? how do i fix this problem? Windows Vista, HP Photosmart C4680

I have Windows Vista, and Hp Photosmart C4680. When I scan to my Pc, I get an error message, no scan is sent to my PC.
How do I fix this problem?

HI,
What is the error message you are recieving? Can you make a copy using the buttons on the unit?
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

There are ads that come up on the right side and bottom of websites when I use Firefox on my computer- right now it seems to be one Windows computer

When I use Firefox on a Windows based computer a side "ad" bar comes up on the right side(if looking at the computer) and one comes up on the bottom that offers other searches similar to the website I am on.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Error message when trying to play music on computer states The song ... could not be used because the original file could not be found. However, my library shows how many items and the GBs used. How do I locate the files?

When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found. Would you like to locate it?
When I click on Locate It, I cannot find where the music file may be located. Does anyone have any suggestions?
This all occurred when I attempted to do a backup to an external hard drive. Unbeknownest to me, the files did not copy over and do not appear on the external hard drive.
When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
Thank you.

Hi angela dfromtx,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

I put my ipod touch in DFU mode, but when I plug it into my computer the restore your ipod alert does not come up in itunes. What can/should I do?

I have been on the Apple Support page for several hours now and cannot find my exact circumstance and other suggestions have yet to help me. I purchased a locked ipod touch and when I plug it into my laptop itunes says "Itunes could not connect to ipod because it is locked with a passcode". The guy I bought it from told me the password but I failed to write it down and remember it and he has since moved so I can't find him. I have tried putting it in DFU mode and I can get it there, but then Itunes does not show the pop-up that everyone has said will come up with the alert about an ipod trying to restore itself so I cannot get it to do so. Any suggestions would be greatly appreciated!
Thanks,
AM

When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

I have downloaded Firefox 4 and when I open Firefox again I get the message that my version is not safe from online attacks, so why?

I opened Firefox and got the message that I needed to download 4 because my version was not safe from attacks. I downloaded 4 and then I quit Firefox and reopened it, and got the same message as before. I am probably doing something incorrectly, but I have no idea what that could be.
Thanks.

The Firefox 3.5.x branch has reached end-of-life and is no longer maintained. 
You will no longer receive security updates. 
You can update Firefox via "Help > Check for Updates" or download and install the latest Firefox 3.6.x or 4.0.x version. 
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html

When I open Firefox there is always a long useless address in the address window?

== Issue
==
I have another kind of problem with Firefox
== Description
==
There is a long, useless URL already entered in the address box everytime I open Firefox. It's nuisance to get rid of it. How can I get a blank space instead?
== This happened
==
Every time Firefox opened
== always
==
== Firefox version
==
3.6.3
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Default Plug-in
*Shockwave Flash 10.0 r45
*Picasa plugin
*Google Updater pluginhttp://pack.google.com/
*Adobe Acrobat Plug-In Version 7.00 for Netscape
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network Object

Which URL do you see in the location bar?
Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the ''Popups_not_blocked'' article.

I have the new iPad Air and I'm having trouble connecting to iTunes. When I connect my iPad, my computer recognizes my iPad but iTunes does not. Why is this? I have a Windows 8.1 computer, and I've installed the latest iTunes. Please help!

Please answer ASAP!!

Hi eisense,
I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
-- Desktop PC OS: Windows 8.1 64-bit
-- iTunes version: 11.3.1.2 (latest) for 64-bit
-- iPad Air with 3G/4G SIM slot
-- iOS version: 7.1.2 (11D257)
-- Several USB peripherals: Keyboard, mouse, printer, scanner.
What I want to do is to sync my iPad with iTunes (NOT to charge it via USB). However, I get a strange behaviour 99% of the time (I will talk about the 1% later). The behaviour is the following:
1. I connect the iPad to any USB port of my PC. My desktop PC is a new one, substantially "beefed up".
2. The iPad changes continuously from "Charging" to "Not charging" and vice versa all the time (the change of "charging states" happens roughly every 2 seconds).
3. While doing that, iTunes changes state from recognizing the iPad to "not identifying it properly". It suggests that I disconnect and reconnect it again. No matter how many times I do that, it never does any good.
4. Eventually I get an error (error code: 0xE8000084) but the change of "charging states" goes on and on.
5. During this time I was checking the Windows Device Manager. When the iPad was at the "charging" state the "Apple Mobile Device USB" appeared under the "Universal Serial Bus controllers" section of the Device Manager. When it was not charging, the "Apple Mobile Device USB" disappeared.
6. Even in the case the iPad was charging the "Portable Devices / Apple iPad" entry didn't appear in the Device Manager.
I have read all the posts about the particular error code and about the connectivity issues with iTunes. However, no matter what I have tried I haven't resolved my problem yet. I completely uninstalled and reinstalled iTunes according to Apple instructions. Rebooted my PC while removing all the other USB peripherals. I stopped and restarted the AMDS service. I hard rebooted the iPad. I switched USB cables. I even tried to sync my iPhone 5S in case it was an iPad problem. All has failed. Even the iPhone has the same behaviour.
NOW, about the 1% I was talking before.
If the iPad is completely charged to 100% (99% is not enough) the problem disappears. During the time that the battery is at 100% the iPad is not charging and at the same time all is fine with iTunes. The problem reappears when the battery goes to 99%.
I don't remember having this problem a few months back. Any ideas?

When I jhave firefox on my computer weather I am using it or not windows crashes I am using windows vista on a toshiba laptop

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