When i launch Photoshop CC it's starting then it closes

Hello All,
I'm new in the Creative Cloud and I got the team creative cloud.
I just download photoshop CC and try to launch it. But photoshop starts and load everything it needs to and then it closes.
Can anybody tell me if he had the same problem ?
I'm gonna download an other App and see or try to reinstall but I want to know if the problem has already happened to anybody else.
Thanks to you.

@Jhon: Not any error message. It starts and closes after few seconds without any info.
I tried to uninstall all, use Adobe CC Cleaner and reinstall but still not working.
Also tried to destroy preferences file (move it to an other directory) but it's not working at all.
If you have any solution, i'll be really thanksful cause it's my working App...

Similar Messages

  • Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?

    Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?

    when I launch Photoshop CC, I get an error message
    and what exactly is the text of that error message?

  • I uploaded last release of CC (05/28/2014) but it did a mess on the entire pc: when I launched Photoshop it appeared a driver error on my graphic hardware; internet stopped to work and photoshop itself didn't respond.

    Hi, this morning I installed last upgrade of CC (05/28/2014) but it did a mess on the entire pc: when I launched Photoshop it appeared a driver error on my graphic hardware (I checked, everything was up to date nd correctly working) and Photoshop didn't respond; internet stopped to work too.
    The only way was to uninstall The CC App and create a restore point after uninstalling  (It wasn't possible restore a previous one BEFORE the upgrade of this morning....)
    My Processor is Intel(R) Core(TM) i7-4500U CPU @ GHz  2.40 GHz
    RAM is 8GB
    What do I have to do?
    Reinstall it without upgrading it?
    I would really appreciate that upgrades would be tested before being released.... -_-

    Moving this discussion to the Photoshop General Discussion forum.

  • When i first inst photoshop cs6 i was able to see the 3D icon, but on the next time i used the program there is no more 3D icon. when i launch photoshop it say " photoshop detected graphic hardware is not officially supported if you experience problem ple

    when i first inst Photoshop cs6 i was able to see the 3D icon, but on the next time i used the program there is no more 3D icon. when i launch Photoshop it say " Photoshop detected graphic hardware is not officially supported if you experience problem please unchecked the use graphic processor check box in the performance panel of the preference dialog" Is this the cause? If so how to uncheck that box? Thanks

    Your video card is underpowered for the task.
    Go to Photoshop > Preferences > Performance and click on the tick mark next to the box labeled "Use Graphics Processor":

  • When I open Photoshop Elements 12 it starts to load and then never open the workspace then will not load at all unless I reboot. ?

    When I open Photoshop Elements 12 it starts to load and then never open the workspace then will not load at all unless I reboot. ?

    When I open Photoshop Elements 12 it starts to load and then never open the workspace then will not load at all unless I reboot. ?

  • I updated photoshop cc but I cannot see the updates when I launch photoshop? I have restarted the computer and that still doesn't help.

    I updated photoshop cc but I cannot see the updates when I launch photoshop? I have restarted the computer and that still doesn't help.

    Installing the "Update" installs a totally new version.  The old version of Photoshop CC is still installed.  It is likely you are running the old version.

  • When I launch Photoshop, it crashes, what can I do?

    hi! I downloaded the trial period Photoshop - when I launch the program, Photoshop crashes. What do I do? Thanks!

    I hear ya. Thanks.
    How about this:
    Problem signature:
      Problem Event Name:     APPCRASH
      Application Name:     Photoshop.exe
      Application Version:     13.0.0.0
      Application Timestamp:     4f61c045
      Fault Module Name:     KERNELBASE.dll
      Fault Module Version:     6.1.7601.18015
      Fault Module Timestamp:     50b8479b
      Exception Code:     c00000fd
      Exception Offset:     0000000000012e2d
      OS Version:     6.1.7601.2.1.0.768.3
      Locale ID:     1033
      Additional Information 1:     ba7f
      Additional Information 2:     ba7fbfed2251622980d18daa90737a2c
      Additional Information 3:     2013
      Additional Information 4:     2013b156fff99b012805ce1ecea127eb

  • I have been trying to download ITunes for several times and the same error message appear when I launch ITunes ''program can't start because MSVCR.dll is missing'' any idea what I need to do to correct this?

    I have been trying to install iTunes several times, I keep receiving the same message when I open it:
    iTunes.exe - system error
    The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
    You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
    Any idea?
    Yevass.

    Hey I finally got an older vesion of itunes to work!!! 10.7  x64 for windows 7
    After uninstalling all apple products even  quicktime
    I had to delete everything from (program files, and program  files x64, program data,)
    And all downloads from apple, and I went in to search deleted  other stuff from apple, and itunes
    But definently not my itunes library and Playlist
    Down loaded 10.7 x64 for windows 7, but checked (do not start  when done)
    Then I emptied my recycling bin and restarted my  PC
    I ran geek tech tool box same as reg cure pro, also PC Tools  registry cleaner, and CC Cleaner
    Then I emptied my recycling bin and restarted my  PC
    And wallah... It finally works, and I Love the older version  anyways.
    Easier to download and transfer  music!!!!!

  • I can't update my ipod. When I check for updates it says "can't connect to server"(despite internet connection being fine). Also, when I try and update software it starts then stops after 2 seconds

    I can't update my Ipod. When I check for updates it says "can't connect to server" despite internet connection being fine. When I receive a software update message;I say install and it starts updating then stops after 2 seconds. Help! (It is a 3rd gen IPod touch(I think)). Presumably as a result of this, I have tried to put my library onto my gf's new iPod touch and it just charges it..doesn't download my library onto the touch).

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Adobe illustrator cc, start for seconds then it closes..

    Hello, i recently buy Adobe photoshop cc and lightroom (photography plan) and i download illustrator..
    the problem is, photoshop cc and illustrator starts then it closes.. 5 sec probably..
    i need help, i need to do some homework on illustrator and work more in lightroom
    Thanks for reading me.. answer me please!!
    Edit: i run windows 8.1, sony vaio, nvidia geforce gt 740M

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Problem when launching Photoshop CS3 in OSX 10.5.1 (Leopard)

    When I launch Photoshop CS3 it quits and a message comes: "can't launch Photoshop because file is locked. Go to 'File' > 'Get Info' and unlock the file". But the file is not locked. Any idea? Thanks.

    Thanks for your comments. I tried to look for the locked file but I didn't succeed. In the Console message is:
    "03/12/07 21:30:11 [0x0-0x5f05f].com.adobe.Photoshop[998] file://localhost/Applications/Adobe P"
    I can't find where the problem is. (And can't work with CS3 on Leopard).
    Thanks for your help. Andy

  • Launching Photoshop CS6 when you have an active subscription to Creative Cloud

    What is the proper sequence of steps when you launch Photoshop CS6 and you are a subscriber to Adobe Creative Cloud.  I don't believe my software is taking me down the right path as it continues to ask if I want to end the trial. 

    CS6 applications in Creative Cloud unexpectedly revert to trial mode
    Sign in or activation errors
    Mylenium

  • Launching Photoshop CS4-  Spaces,

    When I launch Photoshop CS4 from Applications ( ie. not by trying to open an image), I get this window...
    "Could not complete your request because Photoshop does not recognize this type of file."
    I can close this window and proceed to open whatever images I want.  I don't understand why I'm getting this 'error' in the first place.  It just started today.  I hope this is not indicative of a growing problem.
    G5 twin 2.0
    CS4 11.0.1
    MacOS 10.5.6

    Hi there! This is Kathy. If you're having problems in launching your CS4 Applications, please try to follow the instructions below.
    Follow the steps below to recover from this error:
    1)      Set the computer clock back to May 31, 2009.
    2)      Launch the affected product.
    3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
    4)      Quit the application.
    5)      Change the date of the computer back to the current date.
    6)      Launch the application.
    7)      Enter the CS4 serial number from your purchased product.
    If you're still having problem, please feel free to contact our Adobe Customer Service at 800-833-6687. They're available 7 days a week from 6am-8pm(Pacific time) or have a chat with us thru adobe.com using your account.
    Thanks. :-)

  • When I open Photoshop (previously OK) I now get a dialog saying to run installer. Where is installer?

    I have CC on a MacBook Pro Retina been OK for a year, says it’s all up to date but when I launch Photoshop a dialog says “One or more files in the Adobe Application Support Folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.”  Where is this installer? And why is this?

    Run the cleaner tool and reinstall from scratch.
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • AFP Connection Status box shows each time I launch Photoshop

    I am on a 2-computer network and whether I am off the network or on, each time I launch PhotoshopCS the AFP Connection Status box pops up with the message: Looking up "[name's] computer" (the other computer on the network). Why is this appearing and how do I get rid of it? It's the only application this happens in. I'm on a PowerBook G4; the other computer is a G5 tower. Both run OSX 10.4.xx. (When this happens I press Cancel in the dialog box and Photoshop continues to launch.)

    BDAqua, Thanks for trying to help; you're the only person who responded. I have read the two threads you sent, but I'm not seeing the similarities between these issues and mine. I don't think I changed a user short name; I went to the Users folder as suggested in one of the posts and there are three users: me, the other person who's computer I connect to sometimes, and a shared folder. The other thread looks like it has to do with someone who's ON a network and can't see the other computers. That's not my problem.
    Any other suggestions? It only happens when I launch Photoshop, and naturally I have saved something from the other computer to mine in that program, but in lots of others too.

Maybe you are looking for

  • Why does my exe display graphics outside the movie stage

    I have created an animation where a motion tween takes a graphic out of the stage, but this is replicated in my projector. seems strange.

  • ITunes downloaded movies, sound stops before end of movie.

    Sound stops before  end of my downloaded iTunes movies. I must stop the movie and start it again to get all the sound.

  • How to get system timing in ESS/MSS

    HI All, i need to customize one of the ESS / MSS iviews...... I have to get the system time and populate it into one of the fields of ESS....... aslo i have to disable the field so that the user would not be able to edit the time... how can i do it ?

  • Roles of XI developer

    Hi , I had given following roles to the developer user , but not able to open integration repository & Integartion diirectory in Pi 7.0 roles i had given are SAP_XI_DEVELOPER SAP_SLD_DEVELOPER SAP_XI_DEMOAPP wat are the other roles to be added or any

  • Reuse Dimdate across different database for different data models

    Hi, I am designing a new data model for a data mart. I need to add dimdate dimension in this data model. I noticed that dimdate already exists in another database and being used by another data model. Is it possible to re-use the existing dimdate tab