When I launch the iPhone 4 presents the iTunes icon and I have to restore.

Good evening, from one month when I turn off my iPhone 4 and the power back up, the display shows the icon if iTunes and I use it to restore. I sent it in for service 2 times and I was told that the problem does not occur and that second diagnostic test works like it should. Obviously I have restored several times without backup but the problem persists. What do you advise me? thank you! translated with google translate

Ava8c wrote:
I already restored like new and the problem remains.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup...  Restore as New...
iPhone User Guide
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

Similar Messages

  • ITunes updates podcasts each hour but won't refresh. When I sync my iPhone, it gets yesterdays podcasts and I have to manually hit refresh to make it update. How can I make it automatically refresh?

    iTunes updates podcasts each hour but won't refresh. When I sync my iPhone, it gets yesterdays podcasts and I have to manually hit refresh to make it update. How can I make it automatically refresh?

    I think figured out what is going on here... If you have set your Windows OS time manually, Apple iTunes will not honor the time you set in Windows XP...
    In my case, I had not applied the Windows update that changes the Daylight savings rules. No big deal I thought... I can easily correct the time manually. Well... iTunes will not like it if you do that. You have to have your daylight savings rules set correctly on the PC. Microsoft has a free program called TZEdit that will let you adjust the DST boundaries.
    Once I set the rules correctly and then set my time keeping back to "Automatic" it fixed it. Hope this helps...

  • HT1918 I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

    I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

    These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do i get past the screen that shows itunes icon and connection cord?

    How do i get past the screen that shows itunes icon and connection cord?

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My father was prompted to download an 'update' which appeared randomly while on his ipad2. since then the screen shows an itune icon and plug. Access has been restricted ever since. is that a virus? and how can he rectify it?

    My father was prompted to download an 'update' which appeared randomly while on his ipad2. since then the screen shows an itune icon and plug. Access has been restricted ever since. is that a virus? and how can he rectify it?

    No, it is not a virus! Not every unexplained occurrence in life is a virus. Microsoft has a lot to answer for by brainwashing users if its operating systems into thinking anything unusual must be the result of a 'virus'.
    It was most likely the recently released iOS system software update that for whatever reason did not complete.
    Follow these instructions to fix: http://support.apple.com/kb/HT1808

  • My iPhone has an iTunes icon and usb connector

    I cannot turn on my iphone because it has an itunes icon and usb connector showing.  It isn't recognized in itunes on my brand new iMac

    iPhone User Guide (For iOS 4.2 and 4.3 Software)
    iPod doesn't appear in iTunes or on the Mac desktop.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • HT5624 Got a new iphone 5 today, how do I get Facebook  to work on it?  It keeps taking me to the iphone store or itunes store, and I enter everything and there is still no FB icon.  Although when I use SIRI it posts to my FB page.  Any thoughts?

    I just bought an iphone 5 and am trying to put my facebook page on it, it keeps taking me back to the itune store, and all my passwords are correct, but there is no icon to touch on.  SIRI works and posts to my FB page, how do I get the FB page to the phone though?

    This is a user to user support forum.  We are all iphone users just like you.
    You are not addressing Apple here at all.
    This is an odd way to ask your fellow iphone users for help. Berating oterh users will not help you.
    "it's too fragile"
    No it is not.  i have never damaged one, nor has anyone I know.
    " U loose data when Ur phone is locked"
    No you don't.  Why do you think this?
    "and there is no customer support!!!  "
    Wrong yet again.  Apple has an 800 number and they have many retail stores and they have support articles that you can access using the search bar. Or you can contact them throgh express lane online
    "but I will go back with Blackberry "
    Please do.
    Good ridance

  • HELPPP please, i had to refresh my computer due to a virus so lost all of my itunes music (the ones I'd uploaded by hand) they are still on my iphone5,  how can I put all the music from the iphone back onto itunes?  And why is this so difficult ??

    New to all this upload stuff so pls excuse me !  So my computer had to be refreshed, I had ripped my CD's to iTunes and also purchased some, the purchased ones are still on iTunes but all of the ones that I had ripped have gone.  I have them on my iphone 5, is there a way to put all of the music from the iphone back on to itunes?  Have tried "Googling" without success have tried a converter app but still no joy.   PLS HELP !!!

    Justine8888 wrote:
    New to all this upload stuff so pls excuse me !  So my computer had to be refreshed, I had ripped my CD's to iTunes and also purchased some, the purchased ones are still on iTunes but all of the ones that I had ripped have gone.
    Restore them from the backup of yoru computer...
      I have them on my iphone 5, is there a way to put all of the music from the iphone back on to itunes?
    See this -> Recover your iTunes library from your iPod or iOS device
    then regularly backup your computer.

  • HT201210 I have an ipad 2 and was upgrading to ios 5.  Unfortunately, the cable was pulled out mid sync and now the ipad won't work.  When I power on, I get an iTunes icon and a picture of the cable to connect to iTunes.  What do I do?

    disconnected mid-stream.  Now when I turn on the ipad or connect it to the PC, I get the iTunes logo and a picture of the connecting cable (which is plugged in).  What do I do?

    iOS: Device not recognized in iTunes for Windows

  • I was updating new OS with itune after that my IPhone is showing itune icon and usb connect icon. it is not starting.

    I was updating new OS with itune to my Iphone 4S. it stuck in mid and showing itune and usb connect icon. After restart also, showing same icone. it is unable to connect with itune after multiple tries also. would you please help me to rectify this problem?

    Note.  Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success
    NOTE:
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download

  • HT6058 During the installation of the ios 7.0.4 update my screen froze with the iTunes icon and arrow under that and a picture of the usb plug under that.  Thanks for messing up my perfectly well functioning IPad 2 with your lousy update!  What now?

    During the ios 7.0.4 update, my IPad 2 froze.  The picture on the screen is an iTunes icon, and arrow inder that and a picture of the apple usb cord.  It will not go away.  I have tried hard and soft turn offs.  Please help!

    Philly:
      When there is an iOS update available, iTunes asks if you want to install it. I chose to only download the iOS 7.0.6 update, but not to install it until I had done a backup of everything on my iPad. When that iOS 7.0.6 update failed, I had NO iOS at all, just a bricked iPad.
    When my son did a "clean restore" that was the same thing you'd do to wipe an iPad - just install iOS 7.0.6 and install basic iPad apps.  When you turn the iPad on after that, it indicates it wants to be connected to iTunes. At that point, my son yanked the cord so nothing else was installed.  Then, with iOS 7.0.6 already installed, iTunes on my PC didn't say it wanted to update iOS, and allowed me to choose my previous backup to be restored. All was straightforward after that.
    Again, there are places on he web where you can download various versions of iOS, along with a PC utility that will do the iOS update. I think these utilities are for when you want to hack your device, so I'm not crazy about this approach.

  • Connecting iphone 5 to itunes,message that you have to update itunes

    When i connecte my iphone 5 to itunes it said you have o update the itune to 11.1
    when i ask itunes to update it smessage it is update  (my version oof itunes is 11.0.5)
    i do not understand
    Regards

    My iphone OS version is 7 (i buy it from ebay) the seller put OS 7

  • TS3694 Ipad  locked up when doing iOS upgrade .  Screen shows iTunes logo and connector    . Any suggestions on how to reboot/ restart

    iPad locks up when doing iOS upgrade. Screen shows iTunes icon and connector. System will not power up or restart. Any ideas?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • "iTunes Terms and Conditions have Changed" - every time I unlock my phone

    Hi,
    Everytime I unlock my phone I get greeted with the pop up that itunes terms and conditions have changed, I keep clicking OK because I am not prompted to read anything. Howver it says I must read and accept the terms, where is that?
    When I plug in my iphone and purcahse material I am not prompted to review anything. How do I get this pop up to stop? Where is this magical location I can approve it?

    I have the same issue.

  • How can I sync iPhone 3GS with my Windows 7 PC, when iTunes does not appear on monitor screen when I plug the iPhone into the computer?

    How can I ync iPhone 3Gs with my Windows 7 PC, when iTunes does not launch when I connect the iPhone to my computer? Note: My computer crashed and I am reinstalling everything.

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync.

Maybe you are looking for