When I load browser, I get a meesage saying there is an important update and to click on it, is that ok?

Even though the message has the Firefox logo, it makes me uneasy, as Firefox usually updates automatically.

Google the exact phrase? How long have you had FF? If it looks significantly different from past notices that there is a new version of FF, I would not respond. Are you using the current version? Under tools, options, advanced, there are options about how FF will check for updates. Perhaps by turning some of these off, you can gain insight into what you are up against.

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I am being asked for the password for my btinternet account however when I supply it I get a message saying there is an error in the internet accounts preference pane

I am being asked for the password for my btinternet account however when I enter it I get a message saying there is an error in the internet accounts preference pane. How can I resolve this?

BT have made some changes to their email services recently (http://bt.custhelp.com/app/answers/detail/a_id/44789/) so you may be having problems because of this. I was certainly having problems, although I don't think that they were exactly the same as yours, and resolved it by creating a new account called something new. If you haven't deleted any mail from the BT webmail, when you create a new account on your Mac, it will mirror everything on webmail as it is an IMAP account. Once you are happy that the new account is working properly and that you haven't lost any messages, you can delete the old account.

When I try to connect to iCloud, it says there is a server error and does not log me in. This happens every time. How can I circumvent this server error?

When I try to connect to iCloud, it says there is a server error and does not log me in. This happens every time. How can I circumvent this server error?

Try restarting your computer and your router.
If there is a specific error code, take a look at this article.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694

When i open itunes it get this error message (-42110) just did an update and it still didn't go away????

hen i open itunes it get this error message (-42110) just did an update and it still didn't go away????

Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

HT4859 I have back-up in I-Cloud on 2 phones that I no longer have, but when I try to delete those 2 it says do you want to delete and turn off back-up, does that mean just on that phone or my new phone also? Thanks

I have I-Cloud back up on 2 phones that I no longer have, when I go to delete its says do you want to delete and turn off back. Does that mean turn off back up on the phone I use now or just that phone that I no longer use? Thanks for any advice, Buckspc

Not a big issue : Just delete the old backups and if the backup option turns off o your current device, then just turn it on again.

I keep getting a popup window saying there is an important update for FireFox but when I click on "More information about this update" it doesn't show anything. It seems suspicious so I have not downloaded or installed it.

Any thoughts...?? Anyone have this issue and have an answer to it...???

There is a security update for Firefox (Firefox 10.0.2) which you should apply. Unfortunately, it looks as if the updater on your Firefox is messing up somehow.
The easiest way to work around this and get you secure is to go to [http://www.getfirefox.com www.getfirefox.com], and download the latest version of Firefox there. After it downloads, go ahead and run the installer over your current Firefox. None of your settings will be changed, but it will apply the security fix, and you will be all good to go!

Some times when I load Firefox, I get a message saying Firefox is already running. The only solution I have found is to reboot the system.

This happens when no other processes are running. Looks to me like their should be a option in the message to stop the running process.

Sounds like Firefox is "hanging at exit".<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Every time I try to down load Itunes I get a message saying installation package could not be opened . Verify the package exist that you can access it Contact vendor

Everytime I try to download iTunes I get this error message saying, "This Installation package could not be opened. Verify that the package exists and that you can access it.or contact the vendor to verify that this is a valid windows Installer package.

I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Good luck. Worked for me back up and running.

I could use \Firefox ok but all of a sudden i can no longer use it. I get a message saying there is a problem connecting and although i am connected to the internet and can use other browsers, i cannot use firefox. It is allowed through my firewall.

i think i may have caused this wheni inadvertently pressed upgrade when i had an internet explorer message appear.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

I am trying to edit a home movie on iMovies but when I try to download the movie from a dvd a message comes up saying there are no importable files. The DVD is the last in a series of 5 and the others have downloaded without any difficulty.Help?

I am trying to edit a home movie on iMovies on a mac book air. The movie is on a dvd but when I try to import the movie onto iMovies I get a message saying there are no importable files. I've downloaded the macx converter software but I can't seem to download the movie into that either.

Chris , thanks for the prompt reply. The dvd was produced by a third party that I found on line . I had a number of old mini digital video cassettes from a Sony Handycam. I can play the DVD's on my laptop but I can't edit them on iMovies to delete a lot of the rubbish on them. I have five DVD's and three downloaded without any problem but the last two are according to iMovies non importable.

When I try to down load a book to my kobo reader I get a meesage saying "no permission to copy this file" Why?

When I try to down load a book to my kobo reader I get a meesage saying "no permission to copy this file" Why?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

I have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no jo

i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy

Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark.

Hi, Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?

Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

When I load cds i get a message that states, "User not registered for online use." This problem has only begun since the new itunes update and is only a problem on my pc laptop. Media content (track names, etc.) do not load. Thanks

When I load cds i get a message that states, "User not registered for online use." This problem has only begun since the new itunes update and is only a problem on my pc laptop. Media content (track names, etc.) do not load. Thanks

See Re: itunes 12 track names not found and user not registered for online use.
tt2

Downloaded the latest itunes and when i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor

When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When I load browser, I get a meesage saying there is an important update and to click on it, is that ok?

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