When I log into iTunes in the top left corner to the left of my Apple ID it shows a credit of 26.47 which I do have. Why is it not letting me use it?

When I go into "music" to purchase a song a "pop up" comes up asking me to verify my payment information. When I click on that it's asking me for payment information even though I have a $26.47 credit on my account. Out of frustration, I entered in payment information and when I went to purchase a song, it still didn't allow me to download. I don't understand what the problem is. I've sign out and re signed in to hopefully update my account (as advised by a trainee at the Apple store) but that hasn't worked either. When I go into my account information - it's all there, my name, address, apple ID, even the credit I have. It shows that there is: "No credit card on file". It shows that I have 2 computers are authorized to play content purchased with this Apple ID. What do I have to do to use this credit?

Even if you put a credit or debit card on file with iTunes it will still use your balance FIRST.
I would suggest putting a card on file and testing to see if it will allow you to make a purchase, then removing the card from the account after successful download of an item.
EE

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If you are trying to download large apps over 3G on your iPad then there is 20 meg limit. In terms of iTunes on your computer try either Store > Check For Available Downloads or just (re-)download it from the store : http://support.apple.com/kb/HT2519 and then sync it to your iPad.

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for some reason I keep getting this message when I log into itunes: "itunes cannot locate the cd configuration folder, so you cannot import or burn cd's and dvd's." What happened?

http://discussions.apple.com/thread.jspa?messageID=3645581&#3645581

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My music is on a nas. Loaded using windows media player in WAV.
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Information is often stored as tags embedded in the file. WAV does not support tagging. I don't know how WMP works but iTunes keeps its own database about media. For many audio formats, track information will be stored both in iTunes' database and in the file itself as tags. With formats such as mp3 most tags (not all) will 'travel' with the file when copied. This does not happen with WAV where the information is only stored in the player application's database.

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Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.

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When i logged into itunes on my computer, all of my applications and music i had bought on my ipod were erased, what do i do?! Help!

allears2 wrote:
I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop...
To have EVERYTHING on your New computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

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Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards.

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I am able to log into itunes but the homepage doesn't appear. What is causing this? The program is also running very slow.

Your music will only be where you put it.
It has always been very basic to always maintain a backup cop of your computer.
Certainly you did not have our computer serviced without making sure your backup copy was up to date.
In some countries you can redownload some content:
Downloading past purchases from the App Store, iBookstore, and ...

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I am logging into iTunes with a new device. This was my wife's computer. When I log into iTunes with my login and password I see her music. Did I lose my music libary?

never mind. New Itunes seemed to have solved issue.

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When I try to log in to the iTunes Store on my Apple TV I get an error message that says the Apple ID isn't recognized or password is incorrect. It matches what I use for logging into iTunes from my PC, any suggestions?

It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
TCP 123
TCP 3689
UDP 5353
TCP 80
TCP 4343
TCP 53
This may also solve other problems you may have with homesharing...

Why do the graphics change when I log into iTunes

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Are you opening the same Pages document or do you open another document like Word? I has recently been a similar discussion in this forum.

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I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?

Did you put the songs on the new computer?
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Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.

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Thanks!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

I need to reset my Apple ID on my ipad. My internet provider was bought by another company, so my user name changed. So now, when I go into itunes or the app store, I cannot update anything because it asks for my password, but not my apple id.

My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.

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When I log into iTunes in the top left corner to the left of my Apple ID it shows a credit of 26.47 which I do have. Why is it not letting me use it?

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