When i login the page is asking me to subscribe but i already have subrscritpion?
when I log into my exportpdf the page is asking me to subscribe but I already have a subscription
help?
Hi Malena,
Welcome to the Community!
Please let us know if you are trying to open a file in a product like Photoshop, Indesign etc, if yes then make sure you have Creative cloud app which helps to activate the products.
Download the app via https://creative.adobe.com/products/creative-cloud and sign in using the Adobe ID which has the subscription to activate all the products.
If the $29.99 pop-up is different then kindly post a screenshot and we will help you accordingly.
Thanks!
Ankit
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