When I'm deleting files, I would be told that the file is occupied by some process.

Can Windows provide a function that tell us which process is using the file?

Hello,
There is a Sysinternals tool that may help with this.
Handle v4.0
https://technet.microsoft.com/en-us/sysinternals/bb896655.aspx
Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

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I just upgraded to os 10.9.5. When I try to open iPhoto, I am told that the version I have(9.3), is not compatible with the os. But it came with it when I upgraded. What do I have to do to get an iPhoto that works with 10.9.5? TIA

I just upgraded to os 10.9.5 on my 15 " macbook pro from os 10.7.5. When I try to open iPhoto, I get the message that it is not compatible with the os. How can that be??? It came with the upgrade. It says the version of iPhoto is 9.3. How do I get an iPhoto that works with os 10.9.5? TIA

This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgradeto iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1

Am prompted to authorize iTunes account in order to play music, however passwords are not accepted and when I try to recover password, I am told that the Apple ID does not exist. How do I get my songs to play?

Hi everybody, I just recently upgraded my laptop and now can't play my music anymore. I bought the music years ago on an Apple ID that I haven't used for a while and even though I have a password written down, it doesn't seem to be the correct one. Furthermore, when I try to reset the password and send an e-mail to this old Apple ID, I don't receive anything and thus cannot even reset the passwort. Lastly, neither my, nor my mother's birthdate will work for security questions in order to reset the passwort. I really don't care about the account, I just want to get my music back! So if anybody either knows how to (re?)activate this Apple ID OR how to get my music playable both on my laptop as also on my other Apple devices without having to deal with this old Apple ID, I'd be super thankful for any help or tips!

Click here and ask the iTunes Store staff for assistance.
(102488)

I am told that the start-disc of my Mac Air is full and that I have to delete files. What do I do ?

I am told that the start-disc of my Mac Air is full and that I have to delete files. What do I do ?

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

Having a problem in iBooks. When I highlight a section I would like to copy the highlighted parts sometimes to post in my notes. Can't seem to get it to work. Any ideas?

Having a problem in iBooks. When I highlight a section I would like to copy the highlighted parts sometimes to post in my notes. Can't seem to get it to work. Any ideas?

Just noticed the same problem. I was able to do it before updating. Hope there's a simple answer. That is a big reason why I got the iPad and iBooks.

What can I do when I'm trying to reinstall iTunes and I'm being told that the old bonjour file can't be removed eventhough I managed to remove the bonjour folder?

Ok - I'm using MS Vista. I wanted to update iTunes for a long time but it always failed because it said something about missing access to the Network where Bonjour is stored. I figured that I wanted to solve this now once and for all by reinstalling the current version of iTunes. This didn't work, because I was being told that the old version of Bonjour could not be removed. Therefore I tried to remove Bonjour and after a long quest I found a way to (seemingly) remove it. There's no more Bonjour folder in my Programm Files. Anyway - I tried to install iTunes again and it didn't work. It told me that there was still the old Bonjour that could not be removed.
I'm at my witts end. I'd really like to use iTunes, especially since I also own an iPhone.
I'm thankful for your replies and send you many greetings from Switzerland!
Marco

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

TS4002 I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed but when searching I can't find same being used. How do I find out where that particular email adress is use

I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed When searching I can't find same being used anywhere. How do I find out where that particular email adress is used so I can delete it there and use it for my new apple-id?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed. What do I do

My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?

http://support.apple.com/kb/HT1212

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

My display says iPod is disabled connect to iTunes. When I connect to iTunes, a prompt displays stating that the iPod is protected by a passcode. How can I enter the passcode if the iPod is disavled?

My display says iPod is disabled connect to iTunes. When I connect to iTunes, a prompt displays stating that the iPod is protected by a passcode. How can I enter the passcode if the iPod is disabled?

THis page directly addressed the problem of the persistent "connect to iTunes" screen and passcode issue:
http://support.apple.com/kb/HT1808

When installing adobe reader on my mac it states that the installation is complete, but on same screen it states the there is an internal server error and reader will not work

when installing adobe reader on my mac it states that the install is complete, but on same screen its sets thaw an internal server error has occurred and reader will not work

Hi,
I have exactly the same problem on one of my Macs (MBP 15 Mid-2010 / OS X Yosemite): Both reader and Acrobat Pro download without a hitch. Both also install with no problem.
But once you click the program to open, they both return "an internal error occurred".
I tried downloading three separate copies, and still get the same error message when I install and launch. I've also uninstalled the previous installations via CleanMyMac2 to make sure it's no longer in the SSD. Same results.
Am using a new SSD as internal boot drive, with fresh / clean installation of OS X and Apps (previous internal HDD crashed) -- And am seeing errors not only with Acrobat, but also with LR5 which always comes up with a "An error occurred when attempting to change modules" -- inspite or uninstall, download and reinstall. Not sure if it's a registry issue? (Not even sure if that's the case with OS X).
Do I need to reformat the whole SSD? I hope not!
Thanks
Edwin

When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/ac

When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/activate my membership?

Make sure that EVERY DETAIL is the same in every place you enter your information
Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019

When i try to download itunes, it keeps saying that the older version of bonjour can't be removed

when i try to download itunes, it keeps saying that the older version of bonjour can't be removed

Use the free Revo Uninstaller(download from link beow) to completely remove Bonjour and iTunes first
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
Download iTunes from here: http://www.apple.com/itunes/download/ and install

When I'm deleting files, I would be told that the file is occupied by some process.

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