When i'm downloading mountain lion and it gets 100% says that an error has occurred
When i'm downloading mountain lion and it gets 100% says that an error has occurred
Adrian Willis wrote:
No, there is no ISP limit on my bandwidth. I have restarted my router but still no success. I can download other Apps but with Mountain lion 10.8 it simply says waing in mission control and in the App Store it say "an error has occurred". I have been working at this now for 3 days and it is very frustrating and I do not think the error is on my side but elsewhere.
I would suggest to contact the Mac App Store Support Team. Make sure to note down the error message and the steps that you do that lead to the problem. Click the link below and select the "Contact Support" option in the sidebar, there you'll be able to appropiately select your options and possible support solutions including contacting the Mac App Store via e-mail.
Mac App Store Support
Best of luck!
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Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used
Danielle...
From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband (high speed internet) access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
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Purchase OS MOuntain Lion through Mac App Store but it stated error has occurred.
Hi,
Need help here.
I purchase OS X Mountain Lion tgrought Mac App Store but it stated an error has occured and it was not completely download.
In the purchase box, the application is under "other purchase" and the button is blank. I can't resume download despite its stated error.
However purchase has been billed in my credit card.
My current OS X version is 10.7.5.
Please help how to download again and if cannot how to get the money back ?
Thanks all.
Cheers,
CellaLook in the Applications folder for the Mountain Lion installer. If you find it or a partial download, delete it and see if you can start the download again.
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Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again. -
I tried to download Mountain Lion and the App store says my computer is not compatible.
My OS X was 10.4 so I ordered Snow Lion and updated it. I am now running version 10.6.8. I have a mid 2007 IMac. This is my hardware
Hardware Overview:
Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
What could be the problem?These are minimum and recommended system requirements for Mountain Lion :
Looks like you need to update your RAM.
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
Feature-specific requirements
Some Mountain Lion features have additional requirements.Time Machine
Requires an additional hard drive or Time Capsule (sold separately).
Photo Booth
Requires a FaceTime or iSight camera (built in or external), USB video class (UVC) camera, or FireWire DV camcorder. Backdrop effects when using a DV camcorder require fixed focus, exposure, and white balance.
FaceTime
Video calls require a built-in FaceTime camera, an iSight camera (built in or external), a USB video class (UVC) camera, or a FireWire DV camcorder, and a 128-Kbps upstream and downstream Internet connection. Making HD video calls requires a built-in FaceTime HD camera and a 1-Mbps upstream and downstream Internet connection. Receiving HD video calls requires a supported Mac.
AirDrop
AirDrop works with the following Mac models:
MacBook Pro (Late 2008 or newer)
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)
iMac (Early 2009 or newer)
Mac mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
Boot Camp
Supports existing Boot Camp installations with Windows XP Service Pack 2, Windows Vista, or Windows 7. New Boot Camp installations require Windows 7 (sold separately).
Exchange Support
Requires Microsoft Exchange Server 2007 Service Pack 1 Update Rollup 4 or Exchange Server 2010. Auto-setup requires enabling the Autodiscovery feature of Microsoft Exchange Server.
AirPlay Mirroring
Requires a second-generation Apple TV or later. Supports the following Mac models:
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer)
Power Nap
Supports MacBook Air (Mid 2011 or newer), MacBook Pro with Retina display.
Gestures
Requires a Multi-Touch trackpad, Magic Trackpad, or Magic Mouse.
VoiceOver Gestures
Requires a Multi-Touch trackpad or Magic Trackpad.
Mac App Store
Available only to persons age 13 or older in the U.S. and many other countries. Requires compatible hardware and software and Internet access; broadband recommended (fees may apply). Terms apply.
Dictation
Requires a microphone (built-in or external) and a broadband Internet connection. -
Its all in the question. It also says to complete the install I should run the installer again. My laptop has Windows 8. I'd really apperciate any help!
Hello there, im so lost.
The following Knowledge Base article should walk you through uninstalling and reinstalling iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My ipod keeps saying that an error has occured when i try to sync it to itunes
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Whatis the exact wording of the error message?
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I've recived two iTunes gift cards for the holidays from a family friend in the mail.
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can you please help me out asap?
thank tou
Laura.Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W. -
I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
I just have just downloaded Mountain lion and I wanted to listen to music on my computer screen with my HDMI cable plug into my back of my screen and I wanted to talk to dictation on my regular standard iPhone headphone and I was wondering if it's all possible change your settings Mac Mini to set it so you can listen to those both like your headphones and use the mic in your headphones and there's no settings that would change in the Mac Mini so do there is a flaw in this system or I am just really really really really dumb.
You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line -
I downloaded mountain lion and my audio does not work
I Downloaded mountain lion and my audio input does not work. I am tryig to use it with Articulate.
I rebooted twice, I ahve taken out the external mic
I have looked in Utilities and see if the setting are muted but all ok
I have looked in Activity monitor
Please help
BrettTake each of the following steps that you haven't already tried.
1. If anything is plugged into the audio-out (headphone) port, unplug it.
2. From the menu bar, select
▹ System Preferences ▹ Sound ▹ Output
Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
3. You may need to darken the room for this step. Look inside the headphone port. If a red light is coming from the port, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a headphone mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
4. Boot in safe mode by holding down the shift key at the startup chime. It will take much longer than usual. You don't have to log in; just reboot as usual (without holding any keys) when the login screen appears. (Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.)
5. Reset the NVRAM.
6. Reset the SMC.
7. Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
I just downloaded mountain lion and now my google chrome and spotify wont open
I just downloaded mountain lion and now my google chrome and spotify wont open. Any help would be appreciated.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
when trying to download Mountain Lion after click on buy I get this message: The product distribution file could not be verified. It may be damaged or was not signed.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
HT203421 why do i get error 1004 when trying to download mountain lion software?
why do i get error 1004 when trying to download mountain lion software?
Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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