When i'm on video chat i can not see the other person?

when im on video chat i can not see the other person

Your speaker is working with all other Apps and Audio Calls?  If yes, it doesn't appear to be Hardware.  Don't know what is causing it, but if it is software related then you can try an iPhone Reset by holding the Sleep Button and the Home Button down together for a bout 15 to 20 seconds until you see the white Apple logo ...then just let go of the two buttons and wait until the iPhone comes back up to your lock-screen.  Try another FaceTime Call.  If it still doesn't work you might have to update Software to iOS 7.1.1 if you are not already on it.  If it still doesn't work, you might do a true iPhone Restore to a clean New In Box type configuration without Restoring from Backup.  Don't worry in that after you test this configuration you can then Restore from your last good Backup.  I would be thinking at that point that some Application you have on your iPhone was conflicting with the FaceTime App. 

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  • TS4268 when I call using face time I can't see the other person

    Why is it that when I use face time I cant't see the person on the other end.  I hear everything just fine but there's a black screen...

    Does the from camera work with the camera app?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Can't see the other person, but they can see me. A...

    i was wondering if it is possible, this person i believe uses a Android or Iphone, for the camera to be turned off for video chat? I can never see the other person but they can see me - and i can see myself during the video chat. My video which they see i also see takes up the whole screen. This issue also is the same for when i use Windows and video chat with this person.

    Hello pfierrobb:
                You have to enable it in SKYPE.  Open up Sykpe click on tools then select options . When that windows opens select video settings. Then you well see select webcam click on White box select your web cam choices. Windos 7 HP computers it is called HP web camra filter. I just close out the filter stuff if I am not using it during chat session. Some HP computers call it cybrlink web cam.  If your web cam isn't listed yet the web cam still works in other applications your Skype software might be corrupted. Just uninstall Sykpe and reinstated it back with a new copy download  http://www.skype.com/en/download-skype/skype-for-computer/   If you are still having issues please let us know. Thank you frrw. 

  • I can't see the other person when using facetime but they can see me just fine, how can i fix this?

    When I use facetime with my fiance on my brand new macbook air she can see me but I can't see her. Please help me remedy this problem, I have verified that I am logged into facetime and connected it with both my ipone5 and my email but haven't seen any changes.  It is a 1 week old macbook air and I'm assuming it has the latest iOS installed but don't know how to check as this is my first Macbook.  Thank you for your help

    Frogmanian wrote:
    It is a 1 week old macbook air and I'm assuming it has the latest iOS installed but don't know how to check as this is my first Macbook.
    MacBook Air does not run iOS.  It runs OS X (pronounced as in OS - ten).  You can check which version you have by clicking the Apple logo in the upper left of the menu bar, then "About This Mac".  The current version is OS X 10.8.4.  If you do not have that version, you can click "Software Update" just below the "About This Mac" entry under the Apple logo.
    Anyway, typically, the reason for the FaceTime behavior you're describing is a less-than-robust internet WiFi connection.

  • I can not see the other end when connecting Skype

    As I connect to Skype ,the other end see and hear me but I cannot see him .

    Frogmanian wrote:
    It is a 1 week old macbook air and I'm assuming it has the latest iOS installed but don't know how to check as this is my first Macbook.
    MacBook Air does not run iOS.  It runs OS X (pronounced as in OS - ten).  You can check which version you have by clicking the Apple logo in the upper left of the menu bar, then "About This Mac".  The current version is OS X 10.8.4.  If you do not have that version, you can click "Software Update" just below the "About This Mac" entry under the Apple logo.
    Anyway, typically, the reason for the FaceTime behavior you're describing is a less-than-robust internet WiFi connection.

  • Can't see the other person, but they can see me. o...

    just installed the app today on an galaxy tab 4.
    i looked at all the settings in hope to find my soulutuion. i can only see myself during the call? they can see me as well. i would like to see them. but how?

    just downloaded this for my galaxy s3 with the same exact results? am i missing a setting somewhere?

  • I can't see the other person when I video chat! and its reallly annoying!!!

    I can hear them, and they can see/hear me. It kinda stalker haha. So basically I tried to change the bandwith limit to 500 kbps, and under quicktime preferences changed the streaming to 1.5 mbps. AND THE SAME THING KEEPS HAPPENING. This has been going on for like a month, I called an apple guy and hes a moron. Can anyone fix this?? I used to be able to 3-way vchat and see everyone and no i can't do anythingggggg. PLEASE HELP ME?!?! Thank you so much,
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    Hi,
    Welcome to the    Discussions
    DO you have Perian at version 1.1.3 installed ?
    If Backdate it to version 1.1.2
    http://www.apple.com/downloads/macosx/video/perian_christopherforsythe.html
    (Go to System Preferences an Perian and use the Uninstall option > use the link and install > DeSelect the automatic Update option).
    9:30 PM Monday; February 2, 2009

  • I can not see the other people

    Hi
    While using ichat.. My family can see and hear me at home .. but me i an only hear them from where i am
    What wrong ??
    Thank
    powerbook 5,5   Mac OS X (10.4.7)   mac 10.3.9

        Lindsay979,
    Sorry about that! I thought we had this issue resolved. Is the issue still only occuring with messages from iPhone users? Do you still have the iPhone?  Click here to deregister the device on Apple's website http://bit.ly/1eec6Qc .
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    PamelaF_VZW
    Tweet us @vzwsupport

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