When I'm playing piano tiles it will not let me play the sound, same with when I'm playing something on any social media

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Hey guys, I'm having problems, when I go to get an app, a screen comes up asking me to enter 3 security questions, there is an error on page. And will not let me fill the boxes. I want to download an app. Any help would be appreciated!

Help please!

Dear Janka,
This is Bhoroth again.
Thank you for trying those instructions for me. I understand that the issue persists.
Janka, since you are still having troubles with one of the three questions, I would suggest you reboot the computer or device. If that does not resolve the issue, I would suggest the attempt to set them up using a different computer or device. You should also make sure that you are using the most current iTunes or iOS software.
Thank you for choosing the iTunes Store. We are glad to have you as a valued member of the Apple family.
Have a great day!
Sincerely,
Bhoroth
iTunes Store Customer Support

Need help my ipod touch will not let me on the net iam with sky and it was working fine then a padlock appeared next to it and it keeps asking for password

I have set up my ipod touch too use the internet which is sky its been working fine but now when i try it say unable to join network and there is a padlock beside the sky wi fi thing when i tap that it asks for password and i cant remember the password is there anything else i can try

You can guess the passwoard. That is all you can do.
You can enter the router etup and change the password. You may have to rese the whole router. Look at/download the manual for the router to find out how to do that.

TS4000 When I create a reminder the date/time will not stay attached to the reminder. It initially sets then drops off. Any ideas?

When I create a reminder the date/time will not stay attached to the reminder. It initially sets then drops off. Any ideas?

Sounds like we have a similar problem. Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine. Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black. I pushed the home button and it worked, went into my texts and all were there. However ever since then the time isn't right, so it can't keep time no matter what I do. The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died. The battery life display at that moment wasn't correct either. Took to Verizon, they couldn't help. Suggested a factory reset, which I did last night and still the same issues! One day I couldn't even text my husband on his iPhone. Just wouldn't work at all. Did everything suggest and still not good. Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days. Very strange, and all on the 5C. What did you do? Is it working now?

When on the internet, my phone will not let me call the number i choose.

When on the internet, my phone will not let me call the number i choose.

If you have a 1G iPod then you are in the same boat of other 1G users, It appears that Apple changed the App store and the update prevent 1G users from purchasing items. I have not seen a solution yet.

TS3992 my ipad is locked up and i cannot open because a icloud message will not let me in the message is that i have not backed up in two weeks but when i tap on ok it does nothing!

my ipad will not let me open the screen to do anything due to an icloud back up message saying that the ipad has not been backed up in 2 weeks.
When i tap ok nothing happens i cannot slide to unlock the screen to connect to the internet or for anyother function.
Please any help will be welcomed

Hey herbthewelder,
I'd give these troubleshooting steps a try, they're for when your iPad appears frozen or unresponsive:
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
You can read more about the troubleshooting steps here:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
David

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

When i try to download an app and i have entered my password i am asked to add some security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
It would be good to get a formal response from Apple on this rather than radio silence.

Why is it when I try to download music an error message pops up and will not let me buy the music?

Why is it when I try to download music an error message pops up and will not let me buy the music?

Same happens to me......

What a pain -on a mac-never had aproblem-loaded a new shuffle with music -will not let me sync itunes store bought songs-will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

What a pain -on a mac- never had aproblem- loaded a new shuffle with music - will not let me sync itunes store bought songs- will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

HT202667 I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID! H

I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!

This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG

I have one website that will not let me open the emails within in it?

I am on a dating website Christianmingle.com Up until 3 days ago this site worked fine? All other sites within my internet are working and opening fine. Just this site will not let me open the internet information and emails within this site?
After a couple of attempts I can get into the site. This is one problem that I cannot open this site like it is suppose to. Then when try to open information within the site it fills the work bar to about 90% then it just keeps working and nothing opens?
I have tried the cookies, pop-up blocker, called the site for help and called Xfinity? They can do nothing? Maybe you can help me it has to be something simple?
Let me know
Thanks

- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup.

Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

HT4623 HELP I am setting up the OS7 and it will not let me past the accept terms of iCloud...I cannot get past it, close it or finish setup PLUS I cannot use my phone!

I downloaded OS7 and was setting up icloud but it will not let me past the accept, even when I accept all 3 sections. I tried decling but it still will not let me pass.
I cannot use the phone or make any calls...it is just stuck.

I found just by powering off the phone and restarting it, it let me carry on.

When I'm playing piano tiles it will not let me play the sound, same with when I'm playing something on any social media

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