When I'm watching a movie on itunes, the video keeps messing up. How do I fix this?
I'm trying to watch a movie on my itunes. My ipod isn't plugged in or anything, just itunes. But when it plays, the picture keeps freezing. The audio continues, but the scene just freezes and after a few seconds it catches up with the audio and it does this every other second. The video works perfectly on my ipod touch (but I would like to watch it on a much bigger screen, my laptop) and the video also works fine on QuickTime Player (QuickTime won't go full-screen for me for some reason) so nothing could have gone wrong with the download. The movie's in HD so that may be it. If so, is it possible to watch it in a lower quality so as to avoid constant freezing?
i Founfd this exact behaviour with 1080p mivies on my machine. I redownloaded as 720p and all was fine. I think my computer is getting a little dated.
If this is true for you then Select Preferences, Store and When downloading High Definition videos, prefer and select 720p. Then red donload form the Purchased link under Quick Links in iTunes Store
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If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
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Try:
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Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
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http://support.apple.com/kb/ht2519
Take care,
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