When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea
When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.
I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.
Similar Messages
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NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker
Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
when i make a call, i can't hear the other person but they can hear me. when i get a call, i can hear the caller, but they can't hear me. what's up?
Hello there, Maribelita.
The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
When I make a call, I can hear the other person but they can't hear me? Tried everything. Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store? Any ideas?
Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
- If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
- You can take the phone to Apple store once you have tried all this. -
When I make a call I cannot hear anyone talking. But they can hear me?
When I make a call I cannot hear anyone talking. But they can hear me?
Hey there mahmoud.qaadan,
It sounds like you are making calls or receiving them but the other party cannot hear you even though the microphones work in other apps on your phone. I would start by quitting all the running apps on your device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists, I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
All the very best,
Sterling -
when I make a call I can barely hear the ring or the voice of the person on the other end, but they can hear me fine
iPhone Volume Controls
iPhone Sounds & Silence
ÇÇÇ -
When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?
take a look at the link
Iphone: hardware troubleshooting
http://support.apple.com/kb/TS2802 -
I can hear the person on the other end but they cant hear me,sometimes i works sometimes it does not,any ideas?
Try this
Updated tests here: https://discussions.apple.com/thread/5136434 -
HT201229 When I make a call I can't here any thing
When I make a call I can't here any thing
Hey jackie8457,
Thanks for using Apple Support Communities.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Have a nice day,
Mario -
When making or receiving calls I can hear the person on the other end, but they cannot hear me unless I use the speaker option.
Look to the right in the "More Like This" box. Your issue has been addressed in countless posts. Always an act of forum courtesy to search before posting, FYI.
Best of luck. -
I saved a file on my mac on Word, but today when I went to review it, it said the "document could not be found" and then asked if i wished to locate the file myself, but when I went to do so it said the same thing again. How do I find this file?
Let's go out and come in again!
What version of Word on what Mac running what version of OS X?
Did you give the file a name? In what location did Word last save a file - because that is where it is likely to be. -
Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???
Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
-Joe -
When I make a call, I reach my corresponddents (who can hear me) but I can't hear anything. Can anyone help?
I would first try contacting your carrier, see if its something with their network. If thats all good then you can try restarting, resetting, and even restoring your phone to see if that helps.
If all else fails then I would recommend going in to an Apple Store to see if this could be a potential hardware issue with your phone. -
when i make a call the person on the other end is hard to hear ,how do i turn up the volume on the phone so i can hear them better pls help
When on a call, press the round button with the + on the side of the phone until the volume is where you want it.
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