When i make a call i cant hear the other person or its super quiet
when i make or recieve a call i cant really hear the other caller, its super quiet and they have to shout! i can hear them fine! theres no case on the phone and its not on silent, volume is at maximum, any ideas guys why its like this? cheers x
If there's no obstruction in front of the headphone speaker and the volume is pumped up to max, the component may be kaput. So yeah, a trip to the Store will be inevitable.
My boss got an i5 in mid--Jan. Not a week later, her callers started complaining they couldn't hear her. She eventually ended up in the carrier's customer center (no Apple Stores over here), where they gave her a new-from-the-box replacement, no questions asked. You may get lucky too.
Similar Messages
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When I make a call, I can hear the other person but they can't hear me? Tried everything. Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store? Any ideas?
Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
- If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
- You can take the phone to Apple store once you have tried all this. -
When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?
take a look at the link
Iphone: hardware troubleshooting
http://support.apple.com/kb/TS2802 -
When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.
I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.
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NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Very Low Volume on Phone Calls - Can barely hear the other person
Just picked up my iPhone 4 at the Apple Store. Tried to make a phone call the the call volume is so low I can barely hear the other person calling.
The speaker volume is not much better. The other person can hear me fine and says the sound is great.
The volume dots are all the way up.
The settings sound voulme under ringer is all the way up.
ipod volume lock is not activated.
Any other settings to check out?OK now I don't feel like I'm the only one. I've also done a hard reset and still suffer from the same issue.
Since it seems to be the popular question, no the plastic is no longer on my phone.
To call the volume I'm hearing a whisper would be a overstatement. This is a much bigger issue than the antenna. The phone is basically unusable without headphones. Unfortunately I'm not very close to a Apple store to exchange. -
Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???
Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
-Joe -
When I block my caller Id what does the other person see.
My question is when I block my number/caller id on my iphone what does the reciever of the call see? Restricted/blocked or could it possibly be a bunch of numbers?? Like 13 digits. would it depend on the phone the other person has like if it is an old flip phone?
(when scrolling down I dont know the operating system) so ignore my answer to that if it even shows??Depends on the carrier you use and the recipient's device. More than likely Blocked.
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When i make a call they cant hear me
Hi
when i make or receive a call they cannot hear me unless i turn on my speaker phone ! what can i doIf there's no obstruction in front of the headphone speaker and the volume is pumped up to max, the component may be kaput. So yeah, a trip to the Store will be inevitable.
My boss got an i5 in mid--Jan. Not a week later, her callers started complaining they couldn't hear her. She eventually ended up in the carrier's customer center (no Apple Stores over here), where they gave her a new-from-the-box replacement, no questions asked. You may get lucky too. -
This happends not every time but very ofrene. When it happends I Can turn ón the speakers and Then hear the one I have called. This only happends ón outgoing calls not incoming. Does anyone know about This problem ?
See Here
TROUBLESHOOTING iPhone Hardware
http://support.apple.com/kb/TS2802
http://support.apple.com/kb/TS1630 -
I can't hear my girlfriend when she talk on FaceTime unless I mute my own mic while she talks. She can still hear when I talk but I can't hear her.
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
Can bearly hear the other person when I make a call...
When I make a call from my iPhone the other
end is very faint. I'm sure theres some wicked
simple solution on like the settings or something
but I can't find it! Any suggestions?the other person can hear you fine, but you can't hear them?
the simplest thing is the volume rocker on the side, while you are on a call make sure your volume is adjusted all the way up.. after that make sure you don't have the plastic covering the speaker
after those try a soft reset by holding the home button and the sleep/wake button until you see the apple logo, if that doesn't work try a restore from itunes.. if you are still having the problem after that it is time to call apple 1-800-myiphone -
I can't hear the other person while facetiming on the Imac
I cant hear the other person while face timing on my imac but they can hear me
HI,
There have been similar issues with iChat and I will use that as an example first.
In iChat the Mic needs to be On (in the Video menu).
It also needs to be listed in iChat Menu > Preferences > Video section > Microphone Drop down and this needs to match ther Mic set up in System Preferences > Sound > Input.
In addition to this the Mic needs to be "turned up" high enough in the System Preferences to work with the app.
So If you Buddy cannot hear you it is your Problem when it comes to iChat.
If you cannot hear the Buddy it is much more likely that they have not set up the Mic in System Preferences or have the Mic Off in iChat.
Moving to FaceTime you will find a Mic Setting in the Video menu (if you have two or more Mics).
If you do then the System Preferences > Sound > Input and the volume setting there needs to match the choice in the App.
As it is your contact that you cannot hear you need to get them to check their settings first.
As for your end, it will be worthwhile doing a PRAM reset.
Shut down the computer.
Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
9:06 PM Thursday; June 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker
Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
When i make a call they can hear me but i cant hear them
when i make a call, they can hear me but I can't hear them. If I put it on speaker, then I can hear them. I have reset my phone-that doesn't solve the problem.
If there's no obstruction in front of the headphone speaker and the volume is pumped up to max, the component may be kaput. So yeah, a trip to the Store will be inevitable.
My boss got an i5 in mid--Jan. Not a week later, her callers started complaining they couldn't hear her. She eventually ended up in the carrier's customer center (no Apple Stores over here), where they gave her a new-from-the-box replacement, no questions asked. You may get lucky too.
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