When I make a call or receive a call, I can't hear anything.

I have the iPhone four, no sound comes from phone calls. I have tried a factory reset. And it's not the volume. Help!:(

There is not enough information here to know what is going on.
read this article:
Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630

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    Thank you for using Apple Support Communities.
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