When i make a call they can hear me but i cant hear them
when i make a call, they can hear me but I can't hear them. If I put it on speaker, then I can hear them. I have reset my phone-that doesn't solve the problem.
If there's no obstruction in front of the headphone speaker and the volume is pumped up to max, the component may be kaput. So yeah, a trip to the Store will be inevitable.
My boss got an i5 in mid--Jan. Not a week later, her callers started complaining they couldn't hear her. She eventually ended up in the carrier's customer center (no Apple Stores over here), where they gave her a new-from-the-box replacement, no questions asked. You may get lucky too.
Similar Messages
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i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker
Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.
I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.
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When I make a call, I can hear the other person but they can't hear me? Tried everything. Took it to the local ATT store and all they could tell me is it shouldn't be happening and to take it to an apple store? Any ideas?
Try to isolate the issue. Use earphone and if the issue still happens then it might be the phone issue.
- If earphone works fine then it may be the mic on the iPhone. Try cleaning the debris on the iPhone. Finally a restore of the device and try to set it as a new device. Tha will isolate if it is a software or hardware issue.
- You can take the phone to Apple store once you have tried all this. -
When I make a call, I can hear the other person, but they can't hear me. If I put it on speakerphone, we can both hear each other fine. What is wrong?
take a look at the link
Iphone: hardware troubleshooting
http://support.apple.com/kb/TS2802 -
when i make a call, i can't hear the other person but they can hear me. when i get a call, i can hear the caller, but they can't hear me. what's up?
Hello there, Maribelita.
The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
When i make i call they can't hear me? what i need to do?
I have Iphone 4. it was working well but now when a make a call nobody can't hear me. i need to press any bottom?
Hello Californiapink,
It sounds like the ooVoo app on your iPhone is not playing audio. I recommend following the steps in the article below for an issue like this (you can skip step 3 since it is not related to this issue):
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???
Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
-Joe -
I can hear the person on the other end but they cant hear me,sometimes i works sometimes it does not,any ideas?
Try this
Updated tests here: https://discussions.apple.com/thread/5136434 -
When i answer a call the person on the other side can hear me but i cant hear them unless i put the loudspeaker on. So how can i resolve this
Hi Bignut69,
I recommend the troubleshooting steps in this article if the microphone on your iPhone is not working:
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
You can find these steps and more information here:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Best,
Jeremy -
I am current in Sotheby's Africa and trying to FaceTime my daughter who also has the same ipad as me. My son in law also has the ipad. Despite using my daughters email, I cannot get through to her or my son in law. When I hit FaceTime I can hear the ringing tone, but after a while it comes up saying my daughter is not available, but she is sat by her ipad in the UK. I have checked everything is working so what can I do now to get through to her, especially for Xmas day.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom -
When I make a call I cannot hear anyone talking. But they can hear me?
When I make a call I cannot hear anyone talking. But they can hear me?
Hey there mahmoud.qaadan,
It sounds like you are making calls or receiving them but the other party cannot hear you even though the microphones work in other apps on your phone. I would start by quitting all the running apps on your device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists, I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
All the very best,
Sterling -
when I make a call I can barely hear the ring or the voice of the person on the other end, but they can hear me fine
iPhone Volume Controls
iPhone Sounds & Silence
ÇÇÇ -
TS1631 When I make a call others can't hear me?
When I make a call others can't hear me?
If your microphone is not blocked (at the bottom right) try this:
1. Reset the iPhone by pressing and holding the sleep/wake and home buttons and releasing them, when the Apple logo appears on the display. Now test again.
2. If the issue persists: Restore the iPhone without any of your own content, using this description from Apple: http://support.apple.com/kb/HT4137
3. If the issue persists, Your iPhone need repair.
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