When I make a purchase in the app store via paypal it redirects me to the paypal website to add a credit card. However, my paypal is linked to my account directly and I have no card. What can I do?
When I make a purchase in the app store via paypal it redirects me to the paypal website to add a credit card. However, my paypal is linked to my account directly and I have no card. What can I do?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
Similar Messages
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What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
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When downloading os x lion, i got an error message, when going back into purchased items in app store to resume, i found i had no resume button. what can i do?
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After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!
Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!
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I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID
First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen. -
i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?
Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact -
A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently. -
Im unable to find deteted apps in purchased section in App Store ..please help me in restoring the deleted app
Is the app still in your country's store (if it isn't then you won't be able to redownload it), you haven't changed countries since buying it (content is tied to the country as well as the account), and it isn't hidden : http://support.apple.com/kb/HT4919 ?
If the app is no longer in your country's store then do you have a copy of it on your computer's iTunes library and/or on your backup of your downloads/library ? -
My MacBook Pro came with Lion pre-installed so I can't re-download it from the app store. Is it possible to get the installESD.dmg file and how can I get it if I can't re-download Lion in Apple Store option?
FYI Mac OS X is not designed to be installed on additional Macs, unless you purchased it from the App Store, in which case you can make as many copies as you wish and install it on as many Macs as you own.
From the Recovery Disk Assistant -
Notes
If the computer shipped with OS X Lion or Mountain Lion, the external recovery drive may only be used with the system that created it.
If the system was upgraded to Lion or Mountain Lion purchased from the App Store, the external recovery drive can be used with other similarly-upgraded systems. -
The iOS 7.0 do not hide the purchases in the app store. I always hide them from the macbook, but with iOS7 I can't do this
See my reply to your here : https://discussions.apple.com/message/23329266#23329266
After hiding them on your Mac's iTunes try logging out of your account on your phone and then log back into it. -
I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!
You need to go to Date & Time and change the date ahead more than a year. Then try and then you can change the date back.
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i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?
Hi,
Have you tried a Restart since doing the Update...?
If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
Cheers, -
Is Java on my iMac automatically upgraded via the App Store if not how do I download the latest version. I'm currently having a few issues when visiting a website for instance some other site opens at the same time.
Regards,
Ken VooghtI'm not too keen on automatic updates. They can slow down your tasks, and a simple banner ad from a phishing site can make it look like an update is coming, when there is none there, and have you download a trojan horse. It is best to get it from the source directly.
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My system of iphone is english, why the app store is german? How to change the language of app store?
This changes the actual store. There are dozens of stores. Each store is posted in ONLY ONE LANGUAGE. Changing the country (actually, it changes the store) doesn't change the language. The language is hard-fixed for the particular country's store. You cannot change the language of the store. You can only change the store. The German Store is always in German. You can change to the U.S. store, but you can NEVER download / purchase anything from a different store than the one where you first got your Apple ID.
You could create a new Apple ID in the U.S. store, but that is only allowed WHILE YOU ARE LOCATED IN THE U.S. This is the most annoying limitation of the Apple ID and flies in the face of Apple's attempt to present a globe-trotter image for their customers. -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee
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