When I mute system volume, why doesn't iTunes mute too?

Currently my iTunes plays through AirTunes on an Airport Express.
I'd like the F3, F4, and F5 keys to control iTunes volume. As it is, when I hit F3 (mute), it mutes system sounds but does nothing for iTunes volume - it keeps playing. That's annoying when I have a phone call and want to quickly mute everything. I also can't change the volume with F4 and F5. I have to switch to iTunes and manually drag the slider.
I'm pretty sure the F-keys used to work with my system volume, but somehow now they don't.
Any ideas?
Thanks!

I would try playing the music through the built in speakers and see if the problem is still there. Both the built in speakers and the headset jack are both controlled by the system volume. My desk top unit plays the audio through the USB port to my speakers and it is muted by the master mute control. Using WiFi may have totally different results.

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Hi Michael,
About this issue, you will get more professional help from the forum for script.
https://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?forum=ITCG
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When I mute system volume, why doesn't iTunes mute too?

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