When I open a PDF file the results are in Word Pad/Winglings/symbols

Please help.
I have Adobe Reader, version 10.2, with Windows Vista, Home Premium edition, 32 bit system.  I have installed and reinstalled Reader 10 times, tried an answer that did not help back in 2007 from yor forum. I have to download medical records, please assist me.  As you can see I only know the basics of computer and have done my part in resolving the problem, now I need your help.  (PS I am a senior citizen)
Four days ago I did not have this problem.  Would you recommend backing back my computer to 4 days ago, if it will resolve the problem? 
I have 2GB of memory and about 65% left of it.

Does the file actually open in Adobe Reader or is it opening in something else (I would tend to guess the latter)?

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