When I open a PDF the Computer is acting as if I haven't purchased the Acrobat Adobe XI when in fact I have.

When I open a PDF the Computer is acting as if I haven't purchased the Acrobat Adobe XI when in fact I have.

It what way is it acting? For example do you mean that you get messages suggesting you are running a trial? If so you need to license the software. For a subscription, sign in to Acrobat. For a purchased copy, enter the serial number.

Similar Messages

  • Whenever I try to open a PDF, the window closes 5 seconds later.

    Reader is malfunctioning on my computer. Whenever I try to open a PDF, the window closes 5 seconds later. This all started a few days ago when I tried updating the version of Reader I had. Since then I've had multiple problems or either not being able to open PDFs with any time of security on them, and now after I use the adobe cleaner and downloaded the whole program new, nothing opens. I tried this with XI (which is what I originally had the problems with), then X, and now I have 9.5 Same problem with all of them
    PLEASE HELP!!  I need to be able to view PDFs and digitally sign them for work!

    Somethings to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Access denied while opening any PDF the second time / Zugriff verweigert beim zweiten Öffnen eines beliebigen PDF

    Reader produces "Access denied" while opening any PDF the second time. A LogOut/LogIn or restart is necessary to open a PDF again successfully. User works with a PC (Win7). The file is located on the desktop in a Windows 2008/2012 AD, user profile on networkshare. The same procedure with a file located on any other networkshare or locally on harddisk works without error. Analysis with processmonitor indicates that the file seems to load and then is cancelled for some unknown reason. The problem is somehow growing, beginning with 1 PC and exists now also in our Citrix environment (2 users). Access rights seem to ok and the same on all tested shares (full Access or Change rights).
    Der Reader bringt den Fehler "Zugriff verweigert", wenn man das zweite mal ein PDF öffnen will. Dabei ist der Fehler völlig unabhängig davon, ob man das gleiche oder ein anderes PDF öffnen will. Um wieder erfolgreich ein PDF zu öffnen, ist ein Ab- und Anmelden bzw. ein Neustart des PCs (Win7) nötig. Umgebung ist eine Windows 2008/2012 AD, Profil liegt im Netz. Der Fehler tritt nur bei PDFs auf, die auf dem User-Desktop liegen. Sind die Dateien irgendwo anders im Netz oder lokal auf der Festplatte, kommt der Fehler nicht. Eine Analyse mit dem Prozessmonitor zeigt, dass das Laden des PDFs irgendwann gecancelt wird, warum auch immer. Das Problem scheint sich auch langsam auszuweiten. Es hat mit einem PC begonnen und tritt nun auch in unserer Citrix Umgebung bei bis jetzt 2 Usern auf. Die Berechtigungen scheinen überall ok und gleich zu sein (Volluzgriff oder Ändern).

    ls -l /var/run/lighttpd/
    And how are you spawning the php instances? I don't see that in the daemons array anywhere.
    EDIT: It looks like the info in that page is no longer using pre-spawned instances, but lighttpd adaptive-spawn. The documentation has been made inconsistent it looks like.
    You will note that with pre-spawned information, the config looks different[1].
    You need to do one or the other, not both (eg. choose adaptive-spawn, or pre-spawn..not both).
    [1]: http://wiki.archlinux.org/index.php?tit … oldid=8051 "change"

  • I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

    I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

    Hi jim1287,po
    Check for the latest updates. Installing latest updates should resolve this problem.
    Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
    Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
    Regards,
    Ajlan Huda.

  • When I open a pdf the save is always as a web page only. I cant save as pdfs but I have Adobe Reader

    I can open a pdf from a website but when I click on save as it only lets me save it as a 'web page complete'....I cannot therefore save a pdf as a pdf, even though I have adobe reader.

    Firefox has it's own built-in PDF viewer now, so it must be an issue with the Adobe PDF plugin.

  • Opening any .pdf restarts computer

    I recently upgraded to Adobe Reader 8.1.2. Every time I open a .pdf, click a link to a .pdf, open Adobe Reader, or try to uninstall Adobe Reader from Add/Remove Programs my computer crashes and restarts. I receive no error messages; it just restarts.
    I am running the following:
    Windows XP SP2
    CA Security Center
    Spybot-SD Resident
    Firefox 3.0 (upgraded to 3.0 after crashes began)
    Any help please? I haven't seen anyone else with this specific problem. Is Foxit a viable alternative? Yes, Adobe, I am that annoyed with your product.

    Cannot open pdf links in Reader 8.1.2, tries to open but rapidly switches from "waiting for....." to "connecting to...." and back again, without opening. Repaired 8.1.2 and re-booted to no avail, then uninstalled before installing reader 9, same thing. Uninstalled Spybot-SD with great difficulty and CA security crashed. Uninstalled and repaired reader 9, rebooted and still cannot open pdf links, same fault.
    At a loss, any clues?

  • I purchased an Acrobat 9 Professional and we no longer have the installation media

    We try download replacement installers from this page Download Acrobat products | 9, 8 But it is not working with the key we have. Can anybody help us, please

    Hi Eamirna2014,
    Was this purchased for an Organization or was it purchased as an off the shelf product? The installer were different for a Retail ( Single user) compared to Business use product at that time. If this was purchased for Business use, I would request you to try and login to Licensing website using the Adobe ID of the purchaser and check if the download link is available or not.
    Cheers,
    Kartikay Sharma

  • I need to update to the latest adobe reader for windows, do i have to pay for this version

    i need to update to the lastes version of adobe reader for Windows, how do i do that?

    http://get.adobe.com/reader
    Adobe Reader is free, but you can pay for add in subscriptions.

  • ICloud error message on iPhone saying I don't have enough space to store photos when in fact I have 1.5gb free and my photo library on my phone only has 22 photos. What's happening here and how to I fix this?

    I get an error on my iPhone saying that iCloud photo library storage has run out of space and it will stop uploading photos from my phone. However, my iCloud has 1.5gb of free storage and my photo library only has about 22 photos. So, what's happening here?

    Are you using iCloud photo library beta.
    Are any of your photos actually video.

  • Adobe Reader showing Garbled Printer Options when trying uses preferences , or trying to open a PDF File

    When I try to open a PDF file or choose Preferences . IT shows a printer options screen on Adobe Reader 11.0   . I have resassocaited the file type  - I have also tried a repair and uninstall and reinstall and also used Adobe Cleaner.   _ I cannot get Acrobat Reader to work correctly .  What am I missing

    Sorry, I have no idea what you are seeing; can you post a screenshot: https://forums.adobe.com/thread/1070933

  • When I open a pdf in Preview, why do the last several pdf's I've opened show up also?

    Using Preview v 5.5.3, Mac OS 10.7.5:  whenever I open a PDF, the program also opens 5-10 other PDF's I've opened in the past.  How can I stop this?

    You may have to use Disk Utility's 'repair disk permissions' to see if that helps.
    The only time I'd found a similar issue was when I'd only clicked on the red dot
    to close a window of an open application; so later, other windows opened.
    Could be a minor issue; also be sure you fully quit the application after use.
    Not sure the exact cause of this, in your circumstances. Sometimes odd
    behavior can be fixed by simply starting up in SafeBoot. (shift key held on
    startup, until desktop loads; takes awhile) This checks & does some repair
    during this process, and then later on, you simply restart normal, to get the
    Mac to be fully started and out of SafeBoot. I usually repair disk permissions
    when it is in safeboot. The OS X is running in a reduced form in safeboot.
    {some users note that there are times that you may have to enter your admin
    or user password while booting in Safeboot; then resume holding shift key
    until the process is completed. not sure why that would be}
    Perhaps others may have insight as to what causes this; there may be a few
    Console utility logs that may spew terminal lines of actions by time & date,
    but I don't know what they mean. Other Console reports can include normal
    underlying transactions between system software and other mysterious stuff.
    Hopefully a simple restart can help the file issues in Preview.
    Good luck & happy computing!

  • When I try to open an PDF file in the Firefox browser, the file reconizes a HTML file instead of PDF.

    See question. The Adobe plugin is installed. It looks like Firefox attaches html to the file name.
    I click on link on internet. A screen appears that says:
    You have chosen to open (filename*.pdf) The icon for the file name shows an Internet Explorer icon. The it says: which is a: Acrobat Reader file. What should Firefox do with this file, you have two options: Open WIth and save file.

    " Help > Troubleshooting Information > Profile Directory: Open Containing Folder" . i can't find open containing folder in profile directory. it does give me the option to open the places.sqlite file using graphic converter. when i try that, graphic converter gives me a window saying that it can't be opened because it is corrupted or is not a file type supported by graphic converter.
    i appreciate your help with a workaround to get the old bookmarks. that works. however, the problem has morphed from that concern to why adobe reader [the default app.] won't open firefox .sqlite files. is the problem in adobe reader or firefox? also, how can i tell if the places.sqlite file is corrupt?
    i'm getting in over my head here and do appreciate your help.

  • When I Print a Document to PDF and Save a PDF the format displays differently.

    We use PDF with Microsoft Dynamics GP. When we Print a document to PDF the format of the form is fine. When we SAVE a document to PDF the format is off. We believe we have ruled out application issues.

    We are opening the document with Adober Reader. The same Application was used for both documents.
    This image was printed from the Application to a PDF and opened in Adobe Reader.
    This is the same document from the same application, but when we SAVE to a PDF the format of the gridlines is off.

  • When opening a PDF I get a APPCRASH problem

    Im unable to open a PDF, the doc opens up but then closes very shortly afterwards, the problem is as follows
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: AcroRd32.exe
      Application Version: 11.0.10.32
      Application Timestamp: 547e9779
      Fault Module Name: AcroRd32.exe
      Fault Module Version: 11.0.10.32
      Fault Module Timestamp: 547e9779
      Exception Code: 40000015
      Exception Offset: 000e2f57
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: c37e
      Additional Information 2: c37eace044c7ca1363ee7c4cfb11aae7
      Additional Information 3: d9f6
      Additional Information 4: d9f66b0958125a38ecce91544b0025a9

    Duplicate topic https://forums.adobe.com/thread/1668761

  • I have the same problem, I usually publish to PDF with my Corel Draw x4 and recenlty no file opens all gets the same error, I am so preocupaid because all my work is based in publish to PDF files, I already reinstall all, also Corel, and is doing the same

    I have a problem converting Corel Raw file in addobe pdf 11 someone can hlp me i am lousing all my work
    thank you luca

    Good to know -
    Adobe Reader cannot create PDF files.
    As well, Corel uses "in-house" routines to publish PDF from applications; so, no use or reliance by Corel on anything of Adobe's.
    Yes, if you have Acrobat XI Standard or Pro installed you can to the traditional "file - print" and in the print dialog you can select the Adobe PDF virtual printer to print to PDF.
    (But not with Adobe Reader as Reader does not provide, in and of itself, any means of creating PDF -- Reader is your PDF viewer.)
    From what you have written it appears that you've an issue with your Corel product's featues; so, best is to visit Corel's customer support for the product.
    Be well...

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