When i open a pka file, the concerned app is not detecting the file
Hi, i have this cisco packet tracer installed and running fine. when i try to run a pika file, this particular cisco packet tracer app is not being recommended. can somebody help me out?
Hi,
You can check if this problem appears when you start firefox in safe mode [[Troubleshoot Firefox issues using Safe Mode]] if everything works fine in safe mode that means the problem occurred due to some extensions or themes.
You can try resetting Firefox [[Reset Firefox – easily fix most problems]] but be careful resetting firefox will remove your extensions and themes, website-specific preferences, search engines, download history, DOM storage, security settings, download actions, plugin settings, toolbar customizations, user styles and social features
Similar Messages
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Good afternoon ladies and gentlemen!
My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In the settings Adobe Bridge - in "open RAW-files by double-clicking in Adobe Camera Raw» box is checked. When you try any changes in the settings Adobe Bridge system displays a message:
Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature.
The entire line of Adobe products on my computer updated to the latest updates. Previously, a family of products Adobe Photoshop on your computer is not set. Computer - PC, Windows 7 Enterprises.<moved from Adobe Creative Cloud to Bridge General Discussion>
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Hi
I am encountering a missing font error on Adobe Illustrator for a font that I recently bought - Centrale Sans Bold. This font is clearly installed in the system's font folder and is also showing in the font list on Adobe Illustrator. But when I open an existing file containing this font it is giving the error "The document uses fonts or characters which are not available or are in a different format than originally specified".
We have also bought Centrale Sans regular from a different website as we couldn't find both on one, could that be clashing somehow?
Also the existing file was created on MAC plattform and we are using a windows plattform to open it. That to me doesn't seem like an issue as all other files are opening up fine and I have bought around 47 fonts and only this font seems to be not working. I have also written to the website I bought it from but I have also bought around 20-25 fonts from them and all the other fonts are working fine too. Maybe its an illustrator related problem?
Please help!!!!!!There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?
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when I open a music file from a source other than apple, does itunes create it's own file and can I then delete the original mp3?
If you use iTunes' default settings then when you add a file to iTunes it places a copy of the file in the iTunes media folder and it leaves the original in place. The exception is when you drag it to the Automatically Add To iTunes folder.
It does not convert the file. You can delete the original if you wish. -
I recently moved my files from a windows xp pc to a new widows 8.1 pc using PC Mover Express. When I open up a file within the itunes folder, it opens to the default player xbox 360 media player. How do i transfer my itunes folder so it opens up in my itunes account?
Hi kozzie17,
If your music is no longer opeing in iTunes by default on your Windows machine, you may find the following article helpful:
iTunes for Windows: How to make iTunes the default application for music and audio files in Windows Vista and Windows 7
http://support.apple.com/kb/HT3202
Regards,
- Brenden -
I saved an Excel file yesterday afternoon, and when I opened it today, all the formatting was lost.
I saved an Excel file yesterday afternoon, and when I opened it today, all the formatting was lost.
See:
*[[/questions/894442]] OWA 2010/Firefox 8 and ASHX Attachments
*[[/questions/895024]] -
hello,
when i open itunes i get the message: The iTunes Library file cannot be saved. A folder was specified instead of a file.
It seems I can't update my itunes library. how do i fix this? thanks in advanceHi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W. -
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When I open a PDF file and I try to Save As to my shared drive I can't select it from the dropdown
When I open a PDF file and I try to Save As to my shared drive I can’t select it from the dropdown menu. (See screenshot).
When I select on the left side “Computer”, then my shared drive is available. (See screenshot).Hi staceye,
Where are you creating the PDF file, and what is the error that you're receiving? Is it a file that is saved in your Acrobat.com online account?
Best,
Sara -
I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?
RR,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened. -
Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much!Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much! -
Windows XP SP3, flash player 10.2, Shockwave 11.5.9.240 , when I open a SWF file with firefox 3.6.15, it shows some options to choose action and I made a wrong click. The firefox nightmare is a "open recursive windows" until the system hang. When I use Internet Explorer 8 to open it, it is fine, Try to uninstall firefox and reinstall it, but in vain, how can I restore it?
You don't have the Shockwave Flash Player installed for Firefox. You may have the ActiveX version installed for IE, but Firefox needs the Plugin version. And Shockwave 11.5.9.240 that is installed for Firefox isn't the same thing.
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
''Or maybe get the previous '''r102''' version from here. IMO, there's problems with the latest version of Flash.'' <br />
http://kb2.adobe.com/cps/142/tn_14266.html <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm] -
When I open Power Point files in Keynote the music does not play. How can I solve this?
When I open Power Point files in Keynote the music does not play. How can I rectify this?
That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
My MacBook Pro gets really hot when I open a video file of any kind and the video starts lagging and the image fades away, also with anything that starts the fan. Is extremely hot on the left upper corner. Is there something I can do about it?
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.
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