When I open an e mail in firfox and It has an attachment the attachment is scaned by norton anti vi thae I cannot open it. I do not have norton on my computer. Can I change this and if so how.

Question

Since doing firefox update when I down load an attachment from my yahoo mail it is check by Norton antivirus then I get a message that this service is unavailable.
I do not have Norton on My computer, I use AVG. So how do I change this?

Answer 1

CoffeehouseSchmuck,
The attachment is evidently a Word file, and the person in question evidently just clicked on the attachment in the email message. When you do this, Mail will attempt to have the associated application open the attachment.
The first problem is that only a trial version of Word is present, and the second is that the person in question is simply clicking on the attachment. First, get the attachment to the Desktop by dragging it there (or using the "Save Attachment.." button in Mail).
Once the attachment is on the Desktop, select it, then press Apple-I to open a Getinfo window for it. Use the "Open With.." pull-down to change the default application to open this type of document, then click the "Change All" button.
Text Edit will open Word documents, but the formatting might be funky. However, this should be sufficient for simply reading attachments. An iWork trial version of Pages will be able to handle it with all formatting in place, but this will only work until the trial expires.
Ideally, the person in question should acquire either MS Office or the free NeoOffice.
Scott