When I open an email, instead of the site opening I get a long web string that I need to click. Is used to open automatically when I opened the email. How can I go back to that?

When a message comes in from a site such as Amazon or Shutterfly the site itself does not open when the email is opened. I need to click on a long web string to open the message. It all used to appear when the email was opened. How can I make that happen again? It seems an unnecessary step otherwise.

I don't appear to have a toolbar either.

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