When I open an image in Photoshop, I cannot see the file. The thumbnail in on the right, but I cannot see the image on the work area. I am using Windows 8

When I open Photoshop CS6 I cannot view the image. The thumbnail is visible on the right hand side and the work area shows the file information, but no image. I have updated PS, my driver. It is the same for both jpg or RAW.

Be sure your graphics drivers are up to date. Try disabling GPU acceleration in the preferences then restart Photoshop.
Benjamin

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-Why when I open same PDF in Photoshop in opens as blank page (all the graphic info disappears)??? -And why when I'm trying to measure a page in the "image size" (in order to send to client, for example) the graphic info disappears as well??

-Why when I open same PDF in Photoshop in opens as blank page (all the graphic info disappears)???
-And why when I'm trying to measure a page in the "image size" (in order to send to client, for example) the graphic info disappears as well??

Hi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian

When i open .jpg picture in photoshop on MAC the the background thumbnail in the layers panel looks like a white box with the brush inside instead of picture thumbnail. how to fix it?

when i open .jpg picture in photoshop on MAC the the background thumbnail in the layers panel looks like a white box with the brush inside instead of picture thumbnail. how to fix it?

Very easy. That means you have a "no layer thumbnails" option selected.
Go into the Layers Panel menu at the upper right of the Panel, choose Panel Options and you will see Thumbnail sizes to choose from.
Select one, click OK.
Gene

I am trying to animate a file in photoshop with vanishing point. And when I "Return 3D layer to photoshop", I'll get a cube with dimensions. It´s not what I can see in tutorials, aperfect 3D space. Using win7.

I am trying to animate a file in photoshop with vanishing point. And when I "Return 3D layer to photoshop", I'll get a cube with dimensions. It´s not what I can see in tutorials, a perfect 3D space. Using win7.

An update -
The libraries appear to all be in tact, now.
The error I am getting,
Parms are; 800/S80/5069660
ERROR - detected an exception: Unexpected database connector error
is a connection issue.
Any ideas??

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

Error The File "Print.ai" is in an unkown format and cannot be opened adobe Ilustrator 5.5

I am getting an error The File "Print.ai" is in an unkown format and cannot be opened adobe Ilustrator 5.5 on Mac OX 10.10.2 but was also the same in Mac Mavericks. any thoughts?

d,
In addition to what Larry said, there is a number of levels you can try for general issues, described in the following list. 1) and 2) are the easy ones, 3) is the basic preference file (irreversible procedure), 4) is the whole preferences folder (reversible and more thorough, needed for some issues), 6) is the full ultimate solution, 5) can be skipped in this case.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I have lost my photos/videos when i imported from my ipad 2 to my new imac latest version and it's not reading the files. I have downloaded iMac library manager and can see them. can someone shed some light please ?

i have lost my photos/videos when i imported from my ipad 2 to my new imac latest version OS X 10.8.4
and it's not reading the files. I have downloaded iMac library manager and can see them. when i go back into iphoto i'm getting the following message :
Do you want to switch the current iPhoto Library from “iPhoto Library.photolibrary” to “iPhoto Library.photolibrary” and relaunch iPhoto?
I don't know what to do - please help !!!!
can someone shed some light please ?

So it appears you have only one library on the hard drive. Apply the two fixes below in order as needed to that library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.

Ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

ipad 2 screen is black . when i press the power button it takes a screen shot but i have no functionality . tried holding the home and power button together but the screen just flicker and stay black . no apple icon shows up. help please

Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device

When I click on some songs in my itunes library it says the file is not detected. If i hook up my ipod will i loose the songs already on it or will it retore the files to itunes?

When I click on some songs in my itunes library it says the file is not detected. If i hook up my ipod will i loose the songs already on it or will it retore the files to itunes?

Before to attach your ipod.... try to find the file where you put your music.... click on that song.... itunes will ask you if you want to locate it.... from there you have to find the song(s) that is one of the folders in your PC.
http://support.apple.com/kb/TS1408

My Photoshop CC and also my CS6 has suddenly stopped working. I'm using Windows 7 - 64 bit.

My Photoshop CC and also my CS6 has suddenly stopped working. I'm using Windows 7 - 64 bit. I need help, does anyone know what to do?

We can't know. You have not told us what exactly the problem is. If there are any warnings, you need to provide them along with other info like the crash logs. If not you have to explain the situation in more detail. Just saying that it doesn't work anymore is not particularly useful.
Mylenium

HT5071 I'm in the process of publishing my iBook to the iBookstore however when I try to choose the the file to publish I can view it but the file is faded out not allowing me to select it?

I'm in the process of publishing my iBook to the iBookstore however when I try to choose the the file to publish I can view it but the file is faded out not allowing me to select it?

Did you use the Publish menu to export an .ibooks fle?
Check to see if you are trying to mistakenly select an .iba file.

HT5620 I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.

I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.
How can I change it when I cannot view it on my account. I am not even sure how this got setup.

If you mean your rescue email address, it's in the Passwords and Security section, after you answer the two security questions.

I jailbroken my ipod and when i try to restore it, its stuck on the loading screen with a skull on it but now i cant even look at the apps or lock it plz up i tried everything pretty much. i tried putting it in dfu and dfu pwn mod

i jailbroken my ipod and when i try to restore it, its stuck on the loading screen with a skull on it but now i cant even look at the apps or lock it plz up i tried everything pretty much. i tried putting it in dfu and dfu pwn mod
< Edited By Host >

Jailbreaking has its consequences and voids the Apple warranry. We can't discuss jailbreading on this Apple forum.

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

When I open an image in Photoshop, I cannot see the file. The thumbnail in on the right, but I cannot see the image on the work area. I am using Windows 8

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