When I open Bridge the little wheel in the lower left corner just spins and nothing happens.

When I open Bridge the little wheel in the lower left corner just spins and nothing happens. I can't stop it and have tried everything. I have to shut down my computer to get out of Bridge. Oh I have MacbookPro 10.9 and CS6. Any help would be greatly appreciated?

Reset preferences. Hold down Option key and start Bridge. You will get a reset window.

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When I try to open any applications on my Macbook Pro (including finder) the cursor just spins and nothing happens.

It loads as if nothing were wrong, but when I try to click on any program, the cursor just spins and spins. Even when I click the Apple in the upper left corner nothing happens. The cursor just spins. When I hit the keys for force quit, nothing happens. Nothing will open.
I've loaded it in Safe mode, verified the disk (it was okay), and verified and repaired permissions and I am still having issues. When I load in Safe mode, all applications work just fine. I've deleted all contents of my downloads folder (before my computer messed up, the last thing downloaded on my computer was a word document from my friend's email that she'd opened on previous computers with no issue). I don't know what else to do. I have Windows loaded on my Mac and can log-in the Windows side with no problems (that's how I've been using my computer since my Mac side has stopped working).
I'm running version 10.6.8.
Any help would be appreciated!

Select Help ▹ Installed Plug-ins from the Safari menu bar. Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF

HT201250 When I open time machine I can click on any time, arrow, or file and nothing happens. What am I doing wrong?

I cannot get my time machine to work properly.
When I open the program I see the back-up dates on the right and click the date I would like to access. Nothing happens.
Next, I try to flip through the dated files but can't get past the first one.
The arrows do not highlight and therefore I cannot scroll to the date I need to restore an item.
What am I doing wrong?
Do I need to reinstall the software?
Any suggestions are welcomed
Thank you
Lonnie Schwartz

It sounds like you're starting from a Finder window showing something that wasn't backed-up on any of those backups.
Try either selecting your Computer or internal HD in the sidebar before going into Time Machine, or pressing Shift+Cmd+C after getting there.
You might want to take a look at Time Machine - Frequently Asked Question #15A, especially the pink box there.
If that doesn't help, post back with a bit of detail; are you still on Lion (10.7.x), what sort of Mac do you have, where are your backups (external HD, Time Capsule, Network Drive, etc.)? It might help to post a screenshot, too.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario

I just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.

just bought an ipod nano and cannot figure out how to sync the music from itunes onto it. i go to itunes and nothing happens. Is there a sync button im not seeing? I get my playlisits but that is it.
ALSO does anyone know how to have 2 ipods on 1 computer but seperate?

Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W.

HT5654 Im clicking help and checking for updates, the updates come up so I click to download it and nothing happens, help me?

Ive clicked on help to check for updates, the update I needed came up so I clicked update and nothing happened, what do I do?

Going by your profile your Mac has v10.5.8 installed. That is the most recent version available for Leopard.
You may be able to upgrade to v10.6 Snow Leopard > Mac OS X v10.6 Snow Leopard - Technical Specifications
Snow Leopard is available for purchase from the Apple online store > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)
With Snow Leopard installed, iTunes would be updated for you.

When I create a calendar, in iphoto 8, I had an information pane lower left corner with date and time of the picture. Can it possibly be that the iphoto developers forgot about that in iphoto 9? This was very helpful when placing images according to date.

Today I updated to the latest iphoto version. The update itself went smooth and nice as one is used to from Apple. But when I wanted to finish my already started calendar, I have encountered two problems. The first is that I can't view the aperture library anymore directly from iphoto. Instead I have to open the iphtoto library in aperture but then my calendar isn't there. So now I have to copy images back and forth. No problem.
However, the old iphoto had a small information area in the lower left corner which was very nice to place images on an exact date. This seems to be gone...?? Really? How am I supposed to sort images according to date and time when I have to back to the library view every time? That's not very convenient..Or am I missing something?
Thanks for ANY help!
Patrick

The first is that I can't view the aperture library anymore directly from iphoto.
THat is exceeding strange since iPhoto '08 could not open or share an Aperture library - that ability was first introduced in iPhoto '11 - with the latest version of iPhoto and or Aperture you can open the same library with either application - http://support.apple.com/kb/HT5043
In the current version of iPhoto the photos are sorted by date in the film strip - I've not recently done a calendar so do not remember the specifics -
LN

When I click on a video in a website, the screen is just dark and nothing happens. Any ideas?

Videos are able to play on my computer in Internet Explorer, but in firefox, the video box is dark and nothing happens.
Application Basics
Name
Firefox
Version
6.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.1) Gecko/20100101 Firefox/6.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
DVDVideoSoft YouTube MP3 and Video Download
4.2.1.9
true
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
DVDVideoSoftTB Community Toolbar
3.18.0.7
true
{872b5b88-9db5-4310-bdd0-ac189557e5f5}
Elf 1 Community Toolbar
3.18.0.7
true
{22e03916-85c5-44b0-8dc9-1830c11238d9}
Freecorder Community Toolbar
3.18.0.7
true
{1392b8d2-5c05-419f-a8f6-b9f15a596612}
SporTV Community Toolbar
3.18.0.7
true
{a298ed31-d405-40e2-880f-b7511948e582}
TV Bar 1.2 Community Toolbar
3.18.0.7
true
{70a38074-97a6-45da-b1a1-34b0a34dc3ff}
Google Toolbar for Firefox
7.1.20110512W
false
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Console
6.0.20
false
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Skype extension
5.3.0.7550
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
SOE Web Installer
1.0.3.135
false
{000F1EA4-5E08-4564-A29B-29076F63A37A}
vShare Plugin
1.0.0
false
vshare@toolbar
Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20110830092941
browser.startup.homepage_override.mstone
rv:6.0.1
dom.disable_open_during_load
false
extensions.lastAppVersion
6.0.1
general.useragent.extra.scopes
;ShopperReports
gfx.direct2d.disabled
true
keyword.URL
http://search.conduit.com/ResultsExt.aspx?ctid=CT2856415&q=
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1374799174
places.history.expiration.transient_current_max_pages
126728
places.last_vacuum
1304541882
print.print_printer
Microsoft XPS Document Writer
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
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print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
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0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl2
true
security.enable_tls
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.1840
Driver Date
7-3-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.2.9200.16492)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.

upgrade graphics drivers and firefox its self
* https://www.mozilla.org/en-US/firefox/all/
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

My phone is frozen and I can't get it to restore it is stuck with the iTunes logo and plug with the arrow. I have tried several times to restore and nothing happens.

My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
and I have appointments all day tomorrow.
Thanks in advance.
Mary

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

When I log off, there is always an update waiting to be installed but the wheel just keeps spinning and nothing happens .

For the past two weeks, whenever I've logged off there has always been one update waiting to be installed. I found this curious, so last night I waited to see what would happen. The wheel just kept spinning and spinning--and pretty obviously the update was not installed. And now the update is still waiting to be installed. (Only in the last instance, when I was checking to see what happened, did I power off the computer. In all the previous instances, I found the computer OFF when I checked the following morning. However, the update had obviously not been installed.) How do I solve this problem? Thanks.

That is the security software. This is what I posted at Microsoft;
=============================================
I had an issue with my Win 7 Microsoft Security Essentials. Windows update
would download the upgrade, but the upgrade could not install. After many
hours of searching help sites and web search engines, I finally found out
what the problem was. Somehow, Windows lost the install information
file. And without those files.......<br>
Go to
'''''[http://support.microsoft.com/mats/Program_Install_and_Uninstall Fix problems that programs cannot be installed or uninstalled]'''''
and check it out. I ended up using the Fix-It program to manually remove
two programs called Microsoft Security Client. Don't forget to first download
the current Microsoft Security Essentials first.

Hello, I currently have a MacBook snow leapord and i'm trying to connect it with my Canon MP560 printer, i put in the CD and installed everything properly but now when i add a printer it says a Queue already exists, i click continue and nothing happens???

Hello,
I'm using a MacBook Snow Leapord and I'm trying to connect it with my Canon MP560 printer/scanner.
I installed the CD and followed along with the manual and did everything it asked, at the end it told me it was finished.
So then I went to go print something and an error had occured so i went to the file menu on Microsoft Word for
Mac and clicked Print/Add Printer and then i click on the Canon MP560 series-1 as it was the only one to click on.
When I did it stated that I already has a Queue for this printer and if I'd like to add a new one so I clicked continue and nothing
had happend. PLEASE HELP
sincerely,
Laura.

I would recommend to download the driver appropriate for your system from the Canon webiste or, after installing it, to run software update and it will detect it for you.
If you have the last driver appropriate for your system, you may wish to reset the printing system. To do this, go to Sys prefs/print and fax and, upon clicking minus button, also press Option/alt key. You will be asked to confirm, do it. Then, add the printer by pressing plus button, it should work now.
But, before doing this, download the last good driver, CDs usually contain outdated drivers.

Itouch will charge on wall charger, but will not charge or show up when I plug it into the computer. All I get is a double beep and nothing happens. I uninstalled and re installed itunes. I shut down the computer and shut down the itouch. What next?

I touch will not charge or show up on the computer. It charges on the wall charger. I uninstalled and re-installed itunes and I also restarted the itouch and the computer. What next?

Play it safe with the charging. Use the wall charger for at least an hour and then connect to the computer. If iTunes still denies that it exists, go here:
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Iphoto will not open it just spins and nothing shows up. reloaded software

for some reason when i open iphoto it goes to open but just sits in an idol window. I reloaded the software and this still did not fix the problem.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

When I open Bridge the little wheel in the lower left corner just spins and nothing happens.

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