When I open Creative Cloud there is only a thinking wheel and nothing else. I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

Question

I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.

Answer 1

1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree