When I open CS6 it will no longer open - it prompts me to upgrade to Creative Cloud - WHY?
I do not want to upgrade to Creative Cloud - I have CS6 and and happy to NOT have a monthly charge. Now I can't open CS6 because it will only open if I upgrade
Whoa that sounds crazy, interesting. Sounds like the licensing just got crossed up or something.
Have a look at these links and see if maybe you think it might help:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
https://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.ht ml
Otherwise maybe Jacob will have some troubleshooting suggestions, gasp unless an actual Adobe person shows up and has some insight?
Kidding:
Maybe we are at the faithful point in the time and space continuum where all previous Adobe versions are set to go dead and a mass forced cloud or nothing is upon us from the Cash Cow empire? Just kidding (?) Fun times ahead regardless that can be assured.
Similar Messages
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Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD. Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again. Any ideas?
Purchase the Snow Leopard install DVD from Apple to install 10.6
After that uodate to 10.6.8 using Software Update -
External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.
Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
Does the drive now appear in finder..
If not reboot both drive and the AE.. it should now appear.
If it doesn't work with direct connection try a powered hub.. that can help. -
Pages will no longer open when I touch iPad icon
Pages will no longer open when I touch the icon on iPad
I have the same problem, but when I tried to sync the iPad (iOS5.1.1) with my purchased Pages app to re-install it, what I saw was the original app icon; what I got was the new Pages 2 icon, which only works with iOS7 and above. So is there no support from Apple for legacy versions of apps?
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I have Mac mini Mid 2010. It will no longer open photo memory card in SD reader slot. Plus, I've tried using a card reading device in USB slot, and it won't open that either. Any thoughts?
Do other USB things work?
Do they show up in Disk Utility at all? -
Pages 5 document will no longer open in pages 5
I upgraded to Mavericks a few days ago and afterwards, I had both Pages '09 and Pages 5 in my dock, instead of one of them being in the applications folder. They are both still in my dock. I have looked briefly at Pages 5 and determined that, at this time, I prefer Pages '09. All of my documents were created in Pages '09 and now they will no longer open in Pages '09. (Some will, and I don't know what the difference is between the ones that will and the ones that won't) When I try to open one, it either opens, no problem, or I get the message "The required index.xml file is missing." This message is in a rectangle with an icon representative of Pages '09 (the inkwell). Since it has this icon, I'm assuming that I was trying to open it in the Pages '09 version, which is what I intended o do. Since this didn't work, I tried to right click and "Open with Pages.app (4.0.5)" and got the same message. I was a little afraid to try to open it in Pages 5, since I've heard rumors that this could ruin the document. I would like to be able to use either of the apps but, since I apparently can't do that, I gathered my courage and opened a document in Pages 5. Everything seemed to be okay, so I opened a couple more. One of them, I even was able to edit with no problem. But when I tried to open it again hours later, I got an error message saying ". . . can't be opened because it is from an "unidentified developer". What's going on here? The only people involved in this document are Apple and me. What "unidentified developer" are they talking about? And why was it fine, then a few hours later it was not accessible? If I'm forced to use only Pages 5, I guess I can live with that, but it seems as though I will have to live in constant fear that, at any time, my document will not open. I've read about a lot of other people who are having problems, too, but not this particular one. I'm at a loss and, like everybody else, I have important documents that I need access to. I'm using an iMac and 10.9.4. What to do?? I need my stuff!
1. You have allowed Apple to auto-upgrade your Mac
Turn off auto-update here:
Menu > Apple > System Preferences > App Store
2. The Icons on your dock are Aliases not real apps
They point to where the apps really are which is:
For Pages 5.2.2 in your Applications folder
For Pages '09 in your Applications/iWork folder
3. You are alternately opening documents randomly with either version of Pages
Both Pages have the same file extension .pages and there is no certainty as to which version opens them when you double click on a file.
right click on the file and choose which version you want to open it
4. Pages '09 can not open Pages 5 files
Pages 5 can not open Pages '08 files, and will convert and change Pages '09 and Word files.
It will also auto save opened files into its own format.
You can export these back to Pages '09 if you need to:
Menu > File > Export > Pages '09
5. Yes Pages 5.2.2 is a marked downgrade
Pages 5.2.2 has a few improvements but has had over 110 features removed and is buggy.
Sooner or later you will not be able to open a file or have it damaged in some way and it has a complex obscure file format largely incompatible with everything else, so you will not be able to rescue the contents of your file. If Pages or some third party server/eMail don't trash your file, eventually Apple will do it for you as it did when it released Pages 5 last September. I recommend using Pages '09 for the time being whilst you look for viable alternatives, some are here already and some are on the way.
For further information about what has happened:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=0882463378700 abf43a0f2433506bbbc&mforum=iworktipsntrick
Peter -
My laptop keeps crashing. This seems to happen only when it's streaming from sites such as Netflix, YouTube or Spotify.
Also, it stopped being able to run iTunes, and can't download Yosemite.
I want to wipe it and reinstall everything - I've already done a full back up.
The problem is disc utility will no longer open, saying it 'quit unexpectedly':
I'm running Mac OS X10.6.8 and I've lost install CD.
I have no idea what to do, but need to get this sorted as quickly as possible as I need my laptop for work.Even if you could open Disk Utility you can't reformat a disk while you are booted from it. You will have to use the install CD. Ring the Apple Online Store at the number given at bottom left of this page and give them the serial number of your Mac. You should be able to get the Snow Leopard install disks for a nominal fee.
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Safari will no longer open. It just goes back to my desktop. When I right click on the safari icon in my dashboard it says it is open. I was using firefox until I could find a fix for safari. I made the mistake of changing my default search to firebox later for convenience and now I can't open my system preference or many safari or apple linked files. Some of my emails from trusted sites won't open and does the same thing.
I upgraded my original system from 10.4.11 to I believe 10.6. something about a year or so ago. I thought about re installing my safari app but when I go to open anything connected to safari my screen goes back to the desktop. I cant open any files that I have on my desktop that I set up through safari, like my banking program. Prior to changing system preference to safari default I was able to open those files and now I can't get into change it back. Can you guide me through this?
Thanks,
BettyTry running the 10.6.8 combo update.
10.6.8 Combo Updater
System Preferences or Safari Preferences?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one. -
For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?
thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements. -
HT1222 My ITunes will no longer open -- I get an 2 errors: Since version 10.07.0.21 pushed
My ITunes will no longer open -- I get an 2 errors: "AVFOUNDATIONCF.DLL" missing and Windows error 7 (126#. I've tried reloading version 10.07.0.21 & older version from this past June but same, same, same. I'm using Windows 7 - 64 bit:#
The feature you are trying to use is on a network resource that is unavaliable. - Then: The file 'C:ProgramData\Apple\Installer Cashe\Apple Software update 2.1.3.127 is not a valid installation package for the product Apple Software Update. Try to find the installation package 'Apple Software Update.msi' in a folder from which you can install the Apple Software Update
1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? If so, do you still get the 7? -
Hi there,
I have installed the newer version of iTunes, and it will no longer open when I click on the desktop icon, or use the Start/Programs/iTunes/iTunes. All I see is the hourglass for about 2 seconds, and then nothing. I have uninstalled and re-installed many times.
I have also read thru some articles here and have tried:
Go to My Computer\Tools\Folder Options\View and then choose "View All Hidden Files". Click OK. In My Computer, go to these files- local disk C:\documents and settings\all users\application data\apple computer\itunes\sc info and inside that is a file called SC Info.sidb and delete that. Check back to see if it opens after you complete that.
Still nothing works
I have disabled both Spyware and Sygate Firewalls ~ still nothing. I am unable download any music to my iPod at this time.
If you could offer some other suggestions, I would really appreciate it ~ or even if I could re-install the original version of iTunes, but don't know where this could be found.
Thanks
Windows XPHi, I've just managed to solve the same problem on my PC running WindowXP. As a clarification: I do NOT have Norton Security etc. or Norton Anti-Virus etc. installed; my search on these forums have revealed that there are problems associated with the above progs. In any case, a summary of the problem:
*Installed the iTunes package which came on disc for my iPod nano. Upgraded/Downloaded etc, etc, per instructions.
*Upgraded to iTunes 6.0.4.
* Launched upgraded iTunes. It worked. I was happy. I fiddle around with my new, fancy gadget.
* I go to work and then return. Attempted to launch iTunes. It didn't work. Fiddled around with running programs. iTunes suddenly came to life. I was happy.
* I shutdown iTunes.
*Attempted to launch iTunes again, didn't work - mouse shows 'busy' animation with hourglass then resumes; iTunes doesn't start-up. I was unhappy.
*Attempted to launch quicktime, same result - doesn't start-up. I was puzzled.
*deleted the SC info.sidb file as you have done, attempted to launch iTunes and quicktime, unsuccessful. I was unhappy.
Solution (at least, for me)
* I decided to risk utterly destroying my computer.
* Uninstalled quicktime.
* Downloaded and installed quicktime standalone.
* Rebooted.
* Tested quicktime - launched, and was working.
* Attempted to launch iTunes - no-go.
* I scream "you shall not defeat me!"
* Via control panel->Add/Remove Programs, I uninstalled iTunes.
* Rebooted per on-screen instructions.
* Reinstalled iTunes 6.0.4.
* Attempted to launch iTunes - launched successfully. I sighed in utter, complete relief.
Some oddities with my install: I didn't select iTunes as the default player for my music files, I don't quite know how this changes things; I suspect it doesn't.
Anyway, I rebooted about 3-4 times to test if iTunes would continue launching. It seems to be working fine. Knowing how fragile software is, however, it's bound to fall apart again. Or maybe I'm being pessimistic.
Windows XP Pro -
Firefox will no longer open completely. My home page appears, but I can't do anything with it--can't use "Help," can't search the Web, can't even use "Sign Out." I have to close it entirely to get out of it. A box comes up and says "Yahoo Mail is loading especially slowly" and tells me my computer speed is slow. But this is the same computer I've always used for Firefox, and Yahoo comes up quickly and completey through Internet Explorer (which is how I'm sending this message). Can anyone help me load Firefox so that it works? I even downloaded the latest version of Firefox, but it makes no difference. Thanks.
Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Spreadsheet will no longer open in iCloud
Just yesterday a file I've been working on for months will no longer open in Numbers. The file is in iCloud and the first error I received was a warning on my Mac that the file could not be Autosaved. I tried to save it manually (to the cloud) but it wouldn't do that either. I closed out the application on the Mac and restarted it. I then tried to open the file and got the "You need a newer version of Numbers..." message. I'm using Numbers 3.1 and have been for a while. The file in question was created with Numbers 3.x. I am NOT using an older version of Numbers - I realize that this is usually the problem when that message occurs but it is not the issue here. I am using 3.1 and have been editing this file with 3.1 for over a month (or every since the update came out).
I also access this same file from my iPad Air (using iOS7). However, it also will not open the file - it gets an equivalent "newer version" message for iOS. What's also strange is that on iOS it shows the spreadsheets in iCloud with a preview icon. Since this problem started yesterday, the file in question now has a generic Numbers icon, similar to the Numbers App icon in iOS7. What's stranger still is that several other spreadsheets have this same icon and cannot be opened. Some of these are old files. Other, newer, files are unaffected and can be opened.
Anybody have any ideas?I tried to save it manually (to the cloud) but it wouldn't do that either.
That may be a clue that you should check to make sure iCloud is still active on your machine. System Preferences > iCloud > Documents & Data > Numbers.app.
Also see if your latest iCloud synced documents are there: in Finder Go > Library > Mobile Documents > com~apple~Numbers.
SG -
I have just purchased and installed FCP-X and Motion 5. For the first day (other than crashing repeatedly) Motion 5 was able to open and I could begin exploring. Once I'd done my first full "time-machine" back-up Motion 5 will no longer open.
I'm using a MacBook Pro 2.2 Gig intel Core i7 w/4Gb 1333 Mhz DDR3 running OSX-Lion
When I attempt to open the software I get the message... "The application Motion unexpectedly quit while trying to restore its windows. Do you want to try to restore its windows again?
Of course I've tried both restoring and not restoring with the same result...
Does anyone have any advice..? Thanks...2 things. 4GB RAM is not much for doing video work, up it to 8 for sure. Second, Digital Rebellion (dot com), download the free Preference Manager app, use it to properly and safely delete Motion preferences.
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My ID files will no longer open?: I need to update our catalog. Please help
My archived ID Files will no longer open in ID 2014. Please help, I need to update our catalog.
If the files come from very old versions, like pre-CS (1.0, 1.5 and 2.0) you have to open them in older versions of InDesign first. Try to open them in CS6 (this is the oldest version which comes with the CC subscription), otherwise go back to CS4 which could open every previous version and save it with the version you use.
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