When I open Firefox (after upgrade) it does not show right side vertical scroller bar. I have to take the mouse and physically expand the browser to get the scroller bar to show. (never had this problem in previoius versions of firefox)

Firefox 4.0 on Mac OS 10.6.7 When I open Firefox it does not show the right vertical scroller. I have to take my mouse to the lower right corner and drag it open slightly and the scoller appears It will stay active through other tabs now until I close or shut down firefox. Once I reopen the same thing again no vertical scroller bar.

Yes AT&T is my ISP. I use DSL. Currently I am not at my home address. I am currently on a cable modem on COX.com.
I am also receiving a warning message "WARNING: Parental control appears compromised!".

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Having trouble importing individual songs on a CD. Instructions say to select/deselect songs using the check marks by song titles, but they are not there. never had this problem in older versions. Help Please

having trouble importing individual songs on a CD. Instructions say to select/deselect songs using the check marks by song titles, but they are not there. never had this problem in older versions. Help Please

Are you saying that the tick-box shown in my screenshot, isn't there? (Yes, this is iTunes 11 - I've turned on the sidebar and the Menu bar. So you can see, this is a CD in my drive that we're looking at.)
If it isn't, go to Edit/Preferences/General and turn on the tick-box box
You can show the Menu Bar (with Edit on it) by using CTRL + B

New download won't open links, nor will it go to web addresses typed into address bar. Never had this problem with previous version.

I just upgraded to the newest version of Firefox. In this new version it sometimes won't open a link even in a search engine such ask Yahoo. It also won't ever go to an address I type into the web address bar. I have never ever had this problem with a web browser so I know it's not me. I've never had this problem with Firefox before either. Please fix this bug.
Thanks.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I keep getting adobe script problems. I have 3.6.13 version and have never had this problems with prior versions

I can't find a solution to the adobe flashplayer that is associatied with Firefox. I keep getting script problems and am asked to either continue or ignore the problem. I've been a long-time user of Firefox and have never had any problems with Firefox or any associated programs (plug-ins) and so this is a surprise to me. I checked the version of the flashplayer and find that I have the most current version; so I'm not sure what's going on.

Do a malware check with some malware scan programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed? i never had this problem before. if i do this will i loose all my files, music, etc?

When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install. if i do this will i loose my files and music?

No, you should not lose anything.

After upgrade conky does not display right on first boot

After i upgraded my arch conky will display on top of all windows when i first boot the machine, until i kill it and restart it then it works perfectly. I am using openbox with no compositing.

conky reports the same thing as all previous versions, playing with the config did not help and no note of any config changes on conky's website. yes downgrading to conky-1.8.1-1 works for now but world like to fix this as it does not seem to affect my other computer with almost the same hardware and setup.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

What version of iPhoto?
What colour profile is the shot?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Hi Ciaran19,
Are you sending files from the Adobe Send interface, Adobe Reader, or the Outlook plug-in?
Have you checked to see whether the files that you're sending appear in the Recent Files/Sent Files list when you're logged on to https://cloud.acrobat.com? (It could be that they're uploading, but not being sent.)
It would also be worthwhile to send the files in smaller batches, to see whether a particular file or files is problematic, and causing the error.
Please let us know how it goes. If you're still having trouble, please let us know where you're sending from, and whether you're able to send the files in smaller batches. It would also be helpful to know the exact error message that you're receiving.
Best,
Sara

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

ITunes fails to load. Message is Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services. Never had this problem before trying to install this upgrade

iTunes fails to load. Message is "Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services." Never had this problem before trying to install this upgrade. How do I fix this?

Dave, same problem here. And I did go in as admin to Administrative Tools, Services, Apple Mobile Devices and tried restarting the service. It seems there is a bug with the newest update, period. All of the normal "easy" steps don't work. Before I remove all of Apple's programs, including Bonjour....I'm running a full system scan.
But the answer will be to remove all of the Apple stuff, then reboot, then use whatever utility you have to remove all temp files...then go download and install it again. This has worked for several people (I read the thread before posting). Win 7 64bit. It just seems that Apple did not thoroughly test this new version. Period.
If Apple reads this...I have many computers...and whenever Apple wants to update something...it just about stops everything else that is going on. Total memory hog, even with 16G RAM and dual quad core processors. It has to learn to play nice with others.
After the scan and I'm sure an hour or two of work...I'll re-post.
Of course if you do image back-ups, as I do, you can simply restore your drive to its previous state and run the previous version of iTunes, declining the update, until Apple gets it right. Depending on the size of your drive, this could take hours. It is a matter of choice, of course.

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong, never had this problem

I am trying to save a photoshop CS6 psd file to jpg and get an option jpg, jpg2000 or jpg stereo, I choose jpg and then Mac 256 colours, normal or interlaced. I just want regular jpg with a high resolution. What am I doing wrong? , never had this problem before. Help!!!

Your description of the issue is not clear:
What format, bit depth and color was your original file "from the net"? It sounds like it was a Color Indexed GIF, which would cause what you are describing.
In the Macintosh Finder, select said "net image" and do a Get Info on it (Command+i). When the Info box appears in the Finder, take a screen shot and upload it here by using the little camera icon in the Reply Editor in the forum's web interface.
If the image is a 256-color GIF, remember the rule: GIGO = garbage in, garbage out.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it, it won't move. I have never had this problem before. Please help.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

I have been trying to update my software for the past 3 hours. It just goes so far and stalls. I've never had this problem before, what am I doing wrong?

I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.

Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update .

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please.

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please. I've already tried a lot of your suggested fixes, but without success. Why hasn't Apple Fixed this?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

After burning CD tried to print jeweled case insert and playlist is typed over. Never had this problem until most recent update to newest version of Itunes

After burning CD tried to print jeweled case insert and playlist is typed over. Never had this problem until most recent update to newest version of Itunes

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

When I open Firefox (after upgrade) it does not show right side vertical scroller bar. I have to take the mouse and physically expand the browser to get the scroller bar to show. (never had this problem in previoius versions of firefox)

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