When I open firefox I get an error message "update could not be installed check for duplcates"
Error message: The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox and try again.
I have uninstalled all versions of Firefox. Then went to the Internet through Explorer and downloaded from scratch. A few days later I started getting the message again.
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Similar Messages
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This error started when I had problems with >NET Frameworks It is annoying, not critical. When I close Firefox I get an error message, 1 of 3. Instruction could not be written, or could not be read, or Privileged Instruction. The location of the error varies each time. I have tried IE and it does not generate the same problem.
See [[Firefox crashes when you exit it]].
Does it send crash reports to Mozilla? If it does can you post some of the crash report IDs as this may help identify the cause of the crashes. For details on getting them see the [[Firefox crashes]] article. -
When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
My only option is to click okay in the Error Message Box, but Firefox will not open then.Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/ -
I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,
"Close Firefox"
"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
When I receive an email request for a meeting, when I open it I get an error message asking if I want to revert to server, try again or ignore. If I choice revert to server it deletes the event, if I choice ignore it accepts it but won't sync with my other devices.
Interesting suggestion, but it's not clear to me how I would do that if I'm not using an "(at) icloud.com" email address/account. I am having the same problem with changed invitations that come from an organizer who is using Google Apps. My email account is hosted at my ISP - it's not obvious to me how I can use iCloud to access that email account (and therefore the changed invitation). Suggestions?
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when I open iphoto I get an error message that says Your photo library is either in use by another application or has become unreadable, I have tried restarting computer and opening iphoto whilst holding down option and command key, but then I get the following message-Your photo library is damaged or unreadable and cannot be opened. Please restore from a backup. Please can anyone help?
Make a back up now. If you have any vaule in Your photos always have a back up.
Most Simple Back Up
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex:
Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate
In Library Manager the Rebuild command is under the File menu. There's also an excellent Help available.
Regards
TD -
Hello when I open iTunes I get an error message -42032. What is it ?
Hello, when I open itunes I get an error message -42032. What is it ?
Hi,
See This Discussion for a possible answer
https://discussions.apple.com/message/15066291#15066291
Cheers, -
When I open Firefox it gives this error, ReferenceError: mtRpt is not defined, and then open normally. How do I fix it?
This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows) -
Everytime i close firefox, i get an error message about quicktime not working. 6 times.
browsing normally, close firefox, i get an error message about quicktime not working. i click ok. then another comes up. i click ok. 6 times total this error message comes up, every time i close firefox. really annoying.
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
* http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
You can also try to repair the disk permissions:
*http://thexlab.com/faqs/repairprocess.html -
When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
Help>About Firefox> says I am using Firefox/3.6.10./GTB7.1 I get a note from Mozilla that there is an update. I download it after granting permission to change my machine. I say OK. A green bar slides across the monitor announcing that the update is being downloaded. When I then assume it is being installed I get the following error: The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. There are no other copies running. The machine is not on a network. I am using WIN7
Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
Thank you for your time in helping.
Late here, heading to sleep. Marilyn -
I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!
I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!
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I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".
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