When i open firefox it instantly goes to the bottom of the page then opens a new one. i cant close the pages down the bottom and they are running in the background slowly everything down
when i open firefox it immediately goes to the bottom tool bar and keeps running. a new home page then opens and i cant close the one at the bottom because there is no icon. these hidden pages keep playing old youtube song and another one with adds running. how do i close these pages please? also if i minimise firefox to go onto say, email, i cant retrieve it and have to then open another home page. argggghhhhhhhh. help please. thanks and have a great, 'quiet' day. beth
This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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