When I open firefox, it won't load any sites, and it won't let use the drop downs, I have to force quit --running os 10.6.7

Was using firefox this am, working fine, I tried to open a new tab while I was uploading a file, it froze. I restarted the computer---same problem. reinstalled firefox--same problem. am having to write this in safari because I can start firefox up, but it just hangs, and I have to force quit

i'm using firefox 3.6.13 and windows XP home SP3. when i visit zynga poker at facebook.com it turn slowly to open the application. when i try to navigate away, firefox does not respond. when i close the firefox and try to reopen it, i get nothing. i have to physically go into the task manager and end the firefox.exe process manually before i can go back. i have tried to uninstall and then reinstall firefox, but it didn't work, i tried also to sending the crash report from crashreporter.exe, the warning box said: "This application is run after a crash to report the problem to the application vendor. It should not be run directly", what should i do?

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My ical froze and keeps trying to process a cut and paste that I added to the calendar. I have to force quit but the next time I open it is still frozen. Can't use at all. Help!

My iCal has frozen when I tried to add a cut and paste to the calendar for notes on a meeting I'm attending. I have to force quit but the next time I open it is still frozen and everything I've tried doesn't erase the message so I can continue using. Can't use at all. Help!

I have the same problem--have you found a solution?

Downloaded 4.0, now some websites (online flight checkin in particular) won't work cos the drop-down windows have no info in them (ok on other hotel booking sites and works in explorer) !

Went to check-in on Virgin Blue (Australia) website and couldn't because, to access my booking/check-in, I had to select my departure city from their list, but there was no info in the boxes - had to go to explorer to check-in. Tried other sites with similar "click lists" like hotel booking sites and they were fine. have tried deleting history and clearing cookies and cache, but still no luck. Can I get 3.6 back - most of my add-ons have disappeared too!

Does the ext directory have the php_oci8.dll? In the original steps the PHP dir is renamed. In the given php.in the extension_dir looks like it has been updated correctly. Since PHP distributes php_oci8.dll by default I reckon there would be a very good chance that the problem was somewhere else. Since this is an old thread I don't think we'll get much value from speculation.
-- cj

On a Mac v10.6.6 Firefox v3.6.13 Right click on Google Map does not bring up the drop down box, with the first item being directions from here, the right click does work on Google map when using Safari

On a Mac v10.6.6 Firefox v3.6.13 Right click on Google Map does not bring up the drop down box, with the first item being "directions from here", the right click does work on Google map when using Safari

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

Hello, I have a macbook pro late 2011 15 inch with 4 gb ram. My macbook runs extremely slow when logging in after waking up from sleep, locking up and I am unable to use the keyboard. Is there a fix?

My macbook runs extremely slow when logging in after waking up from sleep, locking up and I am unable to use the keyboard. Furthermore, when just using safari to watch streaming television, my computer gets really slow, and locks up, and the dock appears blank and I sit here frustrated. Anytime i wake up my computer, my keys don't respond and I've waited at most 3 minutes untill i can type in my password. Even sometimes when i type in my password and hit enter, it takes forever to open up my mac. I have barely used any storage in my macbook, since i only use it for college, and I have run clamscan wiht no viruses showing... Any ideas?

when just using safari to watch streaming television, my computer gets really slow, and locks up, and the dock appears blank
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

When I try to record narration in keynote on my imac I cannot escape out of this screen. I have to force quit out of keynote. This makes it impossible for me to use.

When I try to record narration in keynote on my imac I cannot escape out of this screen. I have to force quit out of keynote. This makes it impossible for me to use.

Click the record button to stop recording.

When I try to open Firefox, it won't let me and says my profile was deleted

I've been having problems with the rainbow wait button would spin and spin when I opened any new website or tried to do anything on a website. I looked through the help menus and thought that I was doing the right thing. I changed my profile folder name to places.sqlite.old and updated Firefox. Now when I try to open it, it won't let me and says that my profile was deleted.

You will have to delete the profiles.ini file to force a new profile or restore the old profile name to the name listed in the profiles.ini
*http://kb.mozillazine.org/profiles.ini_file
You can try to disable IPv6 and check for other solutions like DNS problems
*http://kb.mozillazine.org/Error_loading_websites#IPv6
You can also try to reset (power off/on) the router.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

When I open Facebook in Firefox, I can't view messages or use the drop-down menus in the top toolbar.

These problems only occur when I access Facebook in Firefox. The same problems don't occur in Chrome.
I can view my Facebook message inbox, but when I try to open a message/message thread, it doesn't load. I just see the loading icon.
Similarly, if I try to use the icons in the top menu bar (notification icons on the left, arrow on the right), I don't get a drop-down if I click on them. If I click the notification icons on the top left, I should get a drop-down showing the recent activity, but instead it just switches to the icon showing that I don't have any new activity. If I click the arrow on the right, I should get a drop-down with account options, but instead it just takes me straight to the "General Account Settings" page.

Thanks! I just did this, and now Facebook messaging and the drop-down menu both work.
To be honest, I'm not sure why this fixed the problem-- I had already gone into my list of exceptions and set www.facebook.com to "Allow," but for some reason adding facebook.com and setting it to "Allow" solved the problem.

I have a mac book pro running OS 10.5.8 and firefox has always been fine but for the last two days it is slow to open and run and wont shut down, I have to force quit. Is there a current problem?

I have to force quit because my mac says "Firefox not responding" this happens on both my work network and home (cable) network.

My best guess would be that the version of Safari you're using is outdated and unsupported by Outlook.com/Hotmail.com. Since you're still running Leopard (OS X 10.5), the best solution is to try Chrome 22 or Firefox 16 (the latest versions supported by Leopard).
Otherwise, I would upgrade to at least Snow Leopard (10.6) then you can run the newest versions of both Firefox and Chrome. You can get the upgrade for free from Apple if you call their customer support.
I have the same model of Macbook and am running the newest version of OS X, Mountain Lion (OS X 10.8), without a problem. Then you would be able to run the latest version of Safari as well (version 6).
EDIT: Here are links to older versions of Chrome and Firefox.
Chrome 22: http://mac.oldapps.com/google_chrome.php?system=mac_os_x_10.5_leopard_intel
Firefox 16: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/mac/en-US/

In System Preferences, and CDs &DVDs, I've set the drop-down menu for audio CDs to open iTunes. can anyone tell me why it always reverts to Ignore?

Can anyone help me figure out why the setting in System Preferences and CDs & DVDs will always revert to Ignore when I set the drop-down menu to When you insert a music CD, to Open ITunes? I've tried iTunes Help and it told me exactly what I have been doing. I've even tried downloading iTunes again, to no avail. If anyone has had the same problem, please let me know. I would very much appreciate it.

In iTunes Preferences not system preferences under the General Tab there is a drop down in the lower part letting you specify what action to take when a CD is inserted
Show CD
Begin Playing
Ask To Import
Import CD
Import and Eject
I believe this setting adds to the system preferences
In system Preferences I have

Different Files Returned when using the Drop Down list on the Search Results Page

Hi
I have a result set of 22 documents when I select Date (Newest) from the drop down on the search results page. The third document down is called "LL".
If I now select Date (Oldest) I have a result Set of 22 documents. However, when I move to the second page. The number of documents has reduced to 20 documents and my document "LL" which I would have expected to be the third from bottom document
is not there.
Am I doing something wrong here ? Search is OOTB. I have added some refiner columns.
Regards
Nigel
Nigel Price NJPEnterprises

Hi Nigel,
It is by design. The "About x results" is presented when the total number of results is uncertain, and that is when collapsing (i.e. duplicate detection in this case) is enabled and the result set is partially processed. By default, a result page
shows 10 results at the time. Therefore, for result sets with less than or equal to 10 results you will always get an accurate number of results and hence “About” is omitted. For more than 10 results you will get the “About x results” on the first page until
you get to the last page of results and only then we know the exact number of results and hence can omit the “About”.
Note that when you page out in the result set you will notice that the X in the “About X results” can vary quite a lot. That is because the total number of results is estimated based on the collapsing done so far. This is a common way of doing it by other
search engines as well.
Here is a simlar post for your reference:
http://spbreed.wordpress.com/2013/09/14/sharepoint-2013-solution-to-inconsistent-search-results-count/
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

Firefox just stopped working! It opens but wont load any sites and gives no error messages. internet working as using safari now.

Was in the UK yesterday and Firefox was working no problem. Arrived back in Denmark today and FF has stopped working. Mac was closed down for the flight over. Firefox opens and does nothing.. when I click on a bookmark the address bar stays empty and the little search icon continues to rotate. Reset firefox and still get the same problem. I am using the same internet connection I used before going away! Please help!

Check the connection settings.
*Firefox > Preferences > Advanced : Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
Do other browsers and services that can contact internet like e-mail work?

When I open Firefox, I'm prompted to create a profile, but every time I click the create profile button, the window opens and immediately shuts.

I've uninstalled and reinstalled mozilla several times. I've read online about looking for a profile.ini file, that file does not exist on my computer. Everytime I open firefox, the choose user profile box appears, and when I click create profile, a window opens and immediately closes.

If even the Mozilla folder isn't there then it is possible that Firefox already crashes before being able to create that folder structure.
Try to do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Used itunes for first time. Now when I open Firefox none of my previous tabs show and it opens itunes. I want my old tabs back!

Firefox automatically opens to itunes. I seem to have lost all my other tabs. When I look at firefox options, it still says it will open to my home page but it does not. It opens to itunes and all my other tabs are missing.

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. 
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js

When I open firefox I get a popup "speedup digital and application store mozilla firefox" how do I eliminate this?

I changed to a local internet provider and immediately began to go to this website when ever I opened firefox.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

When I open firefox, it won't load any sites, and it won't let use the drop downs, I have to force quit --running os 10.6.7

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